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Administration Assistant resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, total nursing care what I don’t know I find out fast. Hands on experience within a rural area critical care hospital , very fast learner and reliable.

Skills

MS Office

  • Insulin medication assistance
  • Collecting vitals
  • Intravenous therapy
  • Bookkeeping
  • Office administration
  • Scheduling
  • Appointment setting
  • Administrative support
  • CMS-1500 billing forms
  • Prior authorization processing
  • Regulatory Compliance
  • Patient and family advocacy
  • Sanitation
  • HIPAA education
  • IV setup
  • First Aid/CPR
  • Data Entry
  • Technical Support
  • Clinical Documentation
  • Patient and family education
  • Healthcare ethics
  • EMR / EHR
  • Oxygen saturation standards
  • Well visit procedures
  • Preventative health
  • Medication Administration
  • Patient consultation
  • Strong clinical judgment
  • Tracheostomy Care
  • Acute care expertise
  • Patient check-ins
  • Relationship development
Work History
05/2018 to 08/2018
Administration Assistant Icon Knoxville, TN,
  • Worked with supervisors and management to maintain status reports and update information for client projects.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Conferred with manager on departmental policies and projects.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Maintained daily reports and advised executive leaders in decision-making processes.
08/2017 to 06/2018
Administration Assistant Icon Lexington, MN,
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Conferred with manager on departmental policies and projects.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Produced highly accurate internal and external letters and memoranda.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Received and routed business correspondence to correct departments and staff members.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
03/2020 to 05/2020
Nurse New Story Schools Exton, PA,
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Helped patients achieve higher standards of living through effective ADL coaching and assistance.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Partnered with healthcare teams to address care plan management, including development and implementation.
  • Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed, as well as walking and stretching.
05/2020 to Current
ER Nurse Catholic Health Initiative Hot Springs, AR,
  • Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
  • Supported nursing team in exceeding patient care goals and fostering continuous improvement.
  • Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
  • Checked and recorded vital signs of patients and reported changes in patients' behavior or conditions.
  • Strictly protected confidentiality of all information related to patient care activities and EMS operations.
  • Demonstrated and instructed patients and family members on proper protocols for home maintenance and care after discharge.
  • Evaluated charting procedures for adherence to best practices.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Updated patient charts using Software with data such as medications to keep records current and support accurate treatments.
  • Educated family members and caregivers on patient care instructions.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Monitored patient reactions after administering medications and IV therapies.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Expected in 08/2012
Bachelor of Engineering: Chemical Engineering
Louisiana State University And A&M College - Baton Rouge, LA
GPA:
Expected in 03/2020
Associate Degree in Nursing: LPN
Louisiana Delta Community College - Monroe, LA
GPA:
Certifications

CPR certified, IV therapy certified, License practical nurse

Additional Information

Nursing instructor reference Suzey Cherene 318-282-6040

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Resume Overview

School Attended

  • Louisiana State University And A&M College
  • Louisiana Delta Community College

Job Titles Held:

  • Administration Assistant
  • Administration Assistant
  • Nurse
  • ER Nurse

Degrees

  • Bachelor of Engineering
  • Associate Degree in Nursing

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