LiveCareer-Resume

administration assistant resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Meticulous and systematic Administrative Assistant, Title Clerk and Office Manager skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Skills
  • Payroll liability and deductions
  • Information compiling
  • Faxing documents
  • Office equipment maintenance
  • Appointment scheduling
  • Administrative operations
  • Transporting files
  • Closing and contract negotiations
  • Invoice organization
  • Schedule management
  • Account reconciliation
  • Resolving discrepancies
  • Data organization
  • Transmitting files
  • Records management systems
  • Managing office supplies
  • Data analysis and research
  • Multi-line phone systems
  • Data entry
  • Confidential document control
  • 10-key proficiency
  • Memo preparation
  • Bookkeeping
  • Customer relations
  • Document retrieval
  • Improving procedures
  • Documentation and reporting
  • Meeting logs management
  • Local filing requirements knowledge
  • Report preparation
  • Excellent researching abilities
  • Research
  • Reporting and document management
  • Title examination
  • Inventory management
  • Administrative support
  • Problem resolution
  • Planning and coordination
  • Process improvement
  • MS Office
  • Team building
  • Supervision
  • Customer service
  • Invoice generation
  • Insurance billing
  • Communications
  • Team management
  • Operational improvement
  • Title deeds
  • Compiling data
  • Maintaining files
  • Examining information
  • Excel proficiency
  • Business operations
  • Project organization
  • Payroll software proficiency
  • Staff development and oversight
  • Policy development
  • Organizational skills
  • People skills
  • Microsoft Office
  • Coordination
  • Conflict resolution
  • Time management
  • Clerical
  • Training & Development
Experience
08/2020 to Current Transportation Manager Waste Management | Piedmont, AL,
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Created and enforced policies and procedures for entire logistics team.
  • Monitored spending to ensure that expenses are consistent with approved budgets.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Recognized by management for providing exceptional customer service.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Created agendas and communication materials for team meetings.
  • Improved profit margins by streamlining operations and workflow.
02/2020 to 05/2020 Administration Assistant Orix | Dallas, TX,
  • Processed financial documents, including contracts, expense reports and invoices.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Managed building access by supplying key cards to employees and visitors.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Handled and processed confidential patient information.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Completed matching and batching invoices resulting in 3 way match.
01/2014 to 11/2019 Assistant Director of Transportation Sheldon Independent School District | Houston, TX,
  • Created and enforced policies and procedures for entire logistics team.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled all delegated tasks, including contracts, vehicle inventory and registration.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated in development of procedural manual.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Achieved cost-savings by developing functional solutions within union contract.
  • Handled all delegated tasks, including DOT Compliance and Motor Vehicle check.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Prepared and issued title commitments and title insurance policies based on information compiled from title searches.
  • Evaluated documents to determine property ownership.
  • Processed and maintained title files, implementing security measures to protect all data.
  • Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
  • Created social media initiatives for new employee search strategies.
  • Conducted telephone and onsite exit interviews for all employees.
  • Audited job postings for old, pending, on-hold and draft positions.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Conducted new hire orientations making new employees feel welcome and ready to succeed.
  • Organized employee schedules, department phone lists and business card orders.
  • Devised training programs for new and existing employees.
  • Helped training and development staff with all aspects of training coordination.
  • Explained human resources policies and procedures to all employees.
  • Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
  • Created recruitment strategies to drive interest for top prospective students.
  • Generated employee tracking reports each month.
  • Coached and guided staff by providing constructive feedback through assessments, long-term career growth opportunities and ongoing professional development which enhanced productivity, accelerated performance and retained talented personnel.
  • Selected and interviewed candidates for all available positions.
  • Answered employee questions during entrance and exit interview processes.
  • Managed over 125 personnel files according to policy and federal and state law and regulations.
  • Oversaw staffing needs, performance reviews, staff development and training procedures and coaching initiatives.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Assessed employee performance and issued disciplinary notices.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
06/2011 to 06/2013 Job Site Accounting Clerk BMW Constructors, INC | City, STATE,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
  • Reviewed and approved production timecards daily.
  • Coordinated with HR teams to track and report on attendance.
  • Documented out-of-the-ordinary situations in BP System, including unplanned absences and time-card errors.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Prepared manual checks and initiated direct deposits for 1500 union employees.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
  • Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
  • Managed payroll for over 1600 hourly and salaried employees.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Constructed leave pay schedules, processed payroll garnishments and worked closely with Controller to pay out bonuses, severances, service awards and special payments.
10/2008 to 06/2011 Job Site Accounting Clerk Superior Construction Company, INC | City, STATE,
  • Managed payroll for over 550 hourly and salaried employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Expected in 06/1994 to to High School Diploma | Portage High School, Portage, IN GPA:
Expected in 05/2017 to to Associate of Applied Science | Business Administration Ivy Tech Community College of Indiana, Valparaiso, iN, GPA:
  • Dean's List Honoree December 2013 and May 2016.
  • Minor in Accounting.
Expected in to to | Banking And Financial Support Services American Institute of Banking, Merrillville, iN, GPA:
  • Completed coursework in Consumer Lending, Essentials of Banking, Bank Security, Supervision of Law and Banking and Principles of Banking.
Certifications
  • Technical Certificate in Business Administration - 2016
  • Certificate in Fundamental Payroll - 2016
  • Technical Certificate in Accounting - 2015
  • Certificate in Bookkeeper - 2014

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Resume Overview

School Attended

  • Portage High School
  • Ivy Tech Community College of Indiana
  • American Institute of Banking

Job Titles Held:

  • Transportation Manager
  • Administration Assistant
  • Assistant Director of Transportation
  • Job Site Accounting Clerk
  • Job Site Accounting Clerk

Degrees

  • High School Diploma
  • Associate of Applied Science
  • Some College (No Degree)

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