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Administration Assistant Resume Example

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ADMINISTRATION ASSISTANT
Summary
Skills
  • Payroll liability and deductions
  • Memo preparation
  • Financial aid document posting
  • Inventory supplies
  • Social media management
  • Data entry
  • Business Planning
  • Bookkeeping
  • Transporting files
  • Records management systems
  • Multi-line phone systems
  • Appointment scheduling
  • 10-key proficiency
  • Closing and contract negotiations
  • Report writing
  • Confidential document control
  • Documentation and reporting
  • Data evaluation
  • Meeting logs management
  • Customer relations
  • Data analysis and research
  • Schedule management
  • Administrative operations
  • Data organization
Experience
Administration AssistantSonshine Counseling Services | Fort Walton Beach, FL | Aug 2018-Jan 2019
  • Processed financial documents, including contracts, expense reports and invoices.
  • Monitored daily and weekly schedules and monthly calendar obligations for Psychotherapist and patients
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Informed or directed visitors and parents to appropriate offices.
  • Processed all departmental mail outs of award packages.
  • Managed phone calls from clients during supervisor's absences and delivered informative answers to questions.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
General AdministratorMDS Insurance | Las Vegas, NV | Apr 2016-Apr 2018
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Implemented effective customer service surveys to encourage feedback.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Managed scheduling for two employees to optimize productivity.
  • Oversaw company merger to drive seamless transition and integration of operations.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
General AdministratorBerkshire Hathaway Platinum Elite Group | Las Vegas, NV | Mar 2016-Dec 2017
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Trained, managed and motivated employees to promote professional skill development.
  • Implemented effective customer service surveys to encourage feedback.
  • Lead team of four employees in all operations including sales, service, parts and office functions.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Managed scheduling for six employees to optimize productivity.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Created effective six month business plans to focus strategic decisions on exceeding long-term objectives.
Barista TrainerCanyon Ridge Christian Church | North Las Vegas, NV | Feb 2015-Mar 2016
  • Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders.
  • Provided individualized instruction to match personal strengths, background and learning style of each employee.
  • Taught team members how to make latest drinks and correctly perform new procedures.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Listened to customer desires and needs to recommend optimal products.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Oversaw hiring, training and development of kitchen employees.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Developed and standardized new recipes to diversify kitchen offerings.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Planned and managed menus for weekly offerings and special events.
Education and Training
High School DiplomaParkridge Private School | | Long Beach, CA | Jan 2017
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Resume Overview

Companies Worked For:

  • Sonshine Counseling Services
  • MDS Insurance
  • Berkshire Hathaway Platinum Elite Group
  • Canyon Ridge Christian Church

School Attended

  • Parkridge Private School

Job Titles Held:

  • Administration Assistant
  • General Administrator
  • Barista Trainer

Degrees

  • High School Diploma

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