Administration Assistant Resume Example
Love this resume?Build Your Own Now
ADMINISTRATION ASSISTANT
Summary
Skills
|
|
Experience
Administration AssistantIcon | Winston Salem , NC | Aug 2018-Jan 2019
- Processed financial documents, including contracts, expense reports and invoices.
- Monitored daily and weekly schedules and monthly calendar obligations for Psychotherapist and patients
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Informed or directed visitors and parents to appropriate offices.
- Processed all departmental mail outs of award packages.
- Managed phone calls from clients during supervisor's absences and delivered informative answers to questions.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
General AdministratorCaesars Entertainment Corporation | Lula , MS | Apr 2016-Apr 2018
- Oversaw all corporate communications to streamline data and information sharing initiatives.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Implemented effective customer service surveys to encourage feedback.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed scheduling for two employees to optimize productivity.
- Oversaw company merger to drive seamless transition and integration of operations.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
General AdministratorBerkshire Hathaway Platinum Elite Group | City , STATE | Mar 2016-Dec 2017
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
- Streamlined operational efficiencies by coordinating staff development and succession planning.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Trained, managed and motivated employees to promote professional skill development.
- Implemented effective customer service surveys to encourage feedback.
- Lead team of four employees in all operations including sales, service, parts and office functions.
- Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed scheduling for six employees to optimize productivity.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
- Identified client business and operational needs and introduced services to provide solutions.
- Created effective six month business plans to focus strategic decisions on exceeding long-term objectives.
Barista TrainerCanyon Ridge Christian Church | City , STATE | Feb 2015-Mar 2016
- Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders.
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
- Taught team members how to make latest drinks and correctly perform new procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Listened to customer desires and needs to recommend optimal products.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Educated customers on beverage menu items and provided samples of daily brews.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
- Oversaw hiring, training and development of kitchen employees.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Oversaw food preparation, production and presentation according to quality standards.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Developed and standardized new recipes to diversify kitchen offerings.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Planned and managed menus for weekly offerings and special events.
Education and Training
High School DiplomaParkridge Private School | | City | Jan 2017
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Length
- Strong summary
Resume Overview
School Attended
- Parkridge Private School
Job Titles Held:
- Administration Assistant
- General Administrator
- Barista Trainer
Degrees
- High School Diploma
Similar Resumes
