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U.S. Small Business Administration - Administration Resume Example

Resume Score: 70%

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ADMINISTRATION
Summary

Professional Accountant and Bookkeeper with 15 years of experience, with key strengths in planning, problem solving and customer relations.Familiar with financial reconciliations, general ledgers and financial reporting, successful at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes.


Highlights

Account reconciliation expert

General ledger accounting

Strong organizational skills

Accounting operations professional

Accounts receivable professional

General ledger accounting skills

  • Strong communication skills
  • Expert in customer relations
  • Microsoft Office
  • Spreadsheet development
  • Inventory systems
  • Advanced MS Office Suite knowledge
Accomplishments

Accounting Skills 

  • Operated computers programmed with accounting software to record, store, and analyze information.

General Ledger Accounts 

  • Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Scheduling 

  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Research 

  • Investigated and analyzed client complaints to identify and resolve issues.

Data Organization 

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Training 

  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Sales

  • Managed a portfolio of 850 accounts generating $550K in sales yearly.
  • Attended International trade shows as one of the representatives for for the company.

Experience
Administration
January 2013 to Current U.S. Small Business Administration － Reno, NV
  • Maintained an up-to-date department organizational chart.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Planned meetings and prepared conference rooms.
Customer Service Manager
November 2009 to September 2012 Metamation Inc － Reno, NV
  • Organized billing and invoice data and prepared accounts receivable and update company files when payments were made
  • Maintained detailed account records and contact logs using SalesForce.
  • Generated and distributed daily reports and order acknowledgments to appropriate personnel.
  • Managed and updated all data information on existing and expired Maintenance Contracts.
  • Received company Employee Performance Award with Bonus after reaching highest sales volume in company history, for Maintenance Contracts sold with sales volume of $550K.
Accounting Manager
September 2005 to May 2008 Chartwells / UNR － Reno, NV

  • Collaborate with staff members for 9 departments to ensure efficiency and effectiveness of procedures related to financial data.
  • Set up computer spreadsheets to record, track, manipulate and report data research and interpret financial data to prepare and reconcile accounts and respond to budget and account related inquiries for all departments.
  • Prepare weekly and month-end financial statements, Balance sheet account reconciliations, managed AP & AR for weekly, monthly and quarterly billing,
  • Collaborated extensively with auditors during preliminary and year-end audit processes for all departments.
Safety Assistant
March 2005 to June 2005 Hire Dynamics / Dell Computers － Patrick, NV
  • Was hired part time through Hire Dynamics to help the safety Director Update and organize employee files for Audit.
Accounting Assistant
February 2000 to April 2004 Lassen Window Fashion － Anaheim, CA
  • Launched new distribution center, managed and trained personnel in areas of invoice processing and billing collections.
  • Build a team that encouraged a safe and productive work environment, ensured workflow efficiencies, customer service excellence and quality work, managed A/P, A/R as weekly.
  • Attended and represented company at the Annual Window Covering Show in New Orleans.
Customer Service
March 1998 to January 2000 C&M Wood Industries － Hesperia, CA
  • Inputted orders into system to generated picking, packing and shipping list for warehouse then schedule trucks for pick up.
  • Entered data into system for inventory update daily, also handled all support calls and orders for Spanish speaking customers.
  • Managed quality communication, customer support and product representation for each client.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Served as the company's only bilingual Spanish/English customer service representative.
  • Accurately logged all daily shipping and receiving orders.
  • Attended the Annual International Window Covering Show in Chicago as a bilingual representative for the company
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Resume Overview

Companies Worked For:

  • U.S. Small Business Administration
  • Metamation Inc
  • Chartwells / UNR
  • Hire Dynamics / Dell Computers
  • Lassen Window Fashion
  • C&M Wood Industries

Job Titles Held:

  • Administration
  • Customer Service Manager
  • Accounting Manager
  • Safety Assistant
  • Accounting Assistant
  • Customer Service

Where can I find a U.S. Small Business Administration Administration resume example in Reno, Nevada ?

This is an actual resume example of a Administration who works in the Accountants Industry. LiveCareer has 60773 Accountants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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