Admin Specialist Visa Specialist Resume Example

Supervisor: Andy Miller (202-485-7357)

• Collect fingerprint of visa applicants managed over 200-300 people per day
• Helped to draft Security Advisory Opinions and revocation cases.
• Verified biometrics information.
• Organized, scheduled, and coordinated office meetings and conferences.
• Handled incoming phone calls and coordinated webinars for department staff.
• Protected all files and records with sensitive data and maintained their confidentiality.
• Ordered, procured, and replenished all office supplies, to prevent shortage of stock.
• Assist in training Visa Assistants in job functions, duties, and tasks.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
• Provided excellent service and attention to customers when face-to-face by interview window
• Event planer for consular section

Supervisor: Chang Dich Lai M.D (808-537-6761)

• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
• Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
• Developed policies and procedures for effective practice management.
• Built relationships with physicians to create steady referral pipeline.
• Developed and maintained electronic record management systems to analyze and process data.
• Supervised all clinical operations and schedule staff in clinics.
• Organized front and Back office operations ensuring that administrative and clinic services required for smooth and efficient operation are provided.
• Managed care delivery according to required standards and guidelines.
• Maintain all office/section documents, files and records
• Outstanding experience in managing various clinic activities and scheduling appointments
• Act as a liaison between supervisor and other offices.
• Evaluated any charge discrepancies and managed and completed all requests.
• Monitored all phone calls and answered most questions and completed most clinic business involving established policy or routine matters without referring people to Medical Doctors.
• Remarkable ability to work well under pressure and make quick decisions in accordance with set rules
• Entered procedure codes and diagnosis codes into medical billing software.
• Accurately collected personal, billing and medical details for100 plus patients per day.
• Maintained patient databases and updated information in alignment with HIPAA protocols.
• Scheduled appointments for doctor visits and procedures using desktop calendar software.