admin receptionist resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Motivated professional offering an AA in Business HR Management that adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management. Motivated former Manager of 5 years with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines. Areas of knowledge include time management, winning and keeping customers and public speaking.

  • Recordkeeping
  • Office Equipment Operations
  • Business Operations Understanding
  • Prioritization and Time Management
  • Visitor and Customer Relations
  • Positive Attitude and Energetic
  • Computer Proficiency
  • Documentation and Reporting
  • Courteous and Professional
  • Multi-Line Phone Systems
  • Customer Service-Oriented
  • Appointment Scheduling
  • Attention to Detail
  • Administrative Support
  • Scheduling and Calendar Management
  • Data Entry
03/2022 to Current
Admin Receptionist Gerrity's Supermarkets Bronx, NY,
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Scheduled and confirmed appointments and meetings for management team.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Coordinated company events with venues and advised staff of pertinent details.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Handled sensitive and confidential employee information with complete discretion.
  • Prepared and posted job openings to appropriate job sites and newspapers.
  • Assisted with planning, organizing and coordinating company events.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Created and maintained internal job descriptions and postings to accurately reflect roles.
  • Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
02/2015 to 03/2022
Floral Department Manager The Tjx Companies, Inc. City, STATE,
  • Managed integration and merchandising of seasonal and holiday-specific product offerings.
  • Created attractive and eye-catching displays with accurate signage to promote products.
  • Delegated assignments and set schedules for effective coverage of floral department needs.
  • Trained and developed associates to handle customers' needs and manage daily workloads.
  • Ordered supplies based on space and budget availability, current trends and sales projections.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Set up colorful and inspiring store displays and arrangements.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Created tabletop and various other custom arrangements or pieces.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
07/2014 to 12/2014
Seasonal Associate JC Penney Warehouse City, State,
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Arranged and stocked new merchandise following placement directions.
  • Stocked sales floor and assisted in product movement and merchandising plans.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Investigated and resolved issues to drive better service for customers and employees.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Promoted sales initiatives to support company brand.
  • Maintained positive working relationship with fellow staff and management.
  • Broke down boxes for garbage and recycling.
  • Greeted guests and vendors to assist in navigating space.
  • Encouraged and improved cross-department internal communication.
Education and Training
Expected in 05/2022 to to
Associate of Applied Science: Business HR Management
Eastern Gateway Community College - Steubenville, OH
  • [All year, 2022] - Honor Roll
  • [All year, 2022] - Dean's List
  • 3.9 GPA
  • Final Grade: A
  • Final Grade: 98.9%
  • Graduated summa cum laude
Native/ Bilingual

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Resume Overview

School Attended

  • Eastern Gateway Community College

Job Titles Held:

  • Admin Receptionist
  • Floral Department Manager
  • Seasonal Associate


  • Associate of Applied Science

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