Reliable and compassionate Childcare professional offering expertise in planning activities, maintaining safety and improving behavior in children. Well-versed at coordinating events, directing craft times and setting up field trips.
Skills
Social and academic development
Early childhood development
Activities planning
Meal planning and preparation
Child Supervision
Multitasking abilities
Interpersonal Communication
Housekeeping
Education
Embry-Riddle Aeronautical UniversityDaytona Beach, FLExpected in 2012 – –MBA:Management And Planning - GPA:
Dean Academic Achievement Award
NBAA Club - Vice President
TedX
Toastmasters Club - President
Delta Mu delta
Coursework in Human Resource
Coursework in Communications and Marketing
Coursework Emphasis in Management
Jiwaji UniversityGwalior, MPExpected in 04/2007 – –BBA:Commerce, 2007 - GPA:
Participated in Annual festivals
Student government representative
Coursework in Accounting and Finance
Coursework in Business Mathematic
Participated in Business Events
Work History
Exelon - Admin Coordinator Oakbrook Terrace, IL, 03/2020 - Current
Communicated with vendors regarding back order availability, future inventory and special orders
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Responded to customer requests for products, services and company information
Cultivated customer loyalty, promoted repeat customers and improved sales
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
Collected customer feedback and made process changes to exceed customer satisfaction goals by 25%
Performed clerical work such as sorting mail, restocking supplies and typing documents
Transferred and directed phone calls, guests and mail to correct staff members
Promoted operational consistency by educating office team members on administrative procedures, professional communication standards and ERP operations
Responded to customer inquiries with patience and positivity to establish excellent first impression
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Updated customer accounts with add-on room charges, including minibar use and room service bills
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
Entered customer data using Whydham CRM Software and updated information whenever patrons changed rooms
Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts
Wallmart - Customer Service Representative and Cashier City, STATE, 03/2009 - 12/2012
Listened to the queries of customers carefully and solved them patiently
Cash and customer management
Cash handling and Processing payments
Greeted and respected customers
Kept the store neat and tidy
Worked and strictly followed company’s policies and regulation
Maintaining stocks
Responded to customer requests for products, services and company information
Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
Answered customer telephone calls promptly to avoid on-hold wait times
Energized and motivated in performing sales floor activities including merchandising and selling and accordingly promoted stuff for selling purposes
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
