Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Reliable and compassionate Childcare professional offering expertise in planning activities, maintaining safety and improving behavior in children. Well-versed at coordinating events, directing craft times and setting up field trips.

Skills

Social and academic development

  • Early childhood development
  • Activities planning
  • Meal planning and preparation
  • Child Supervision
  • Multitasking abilities
  • Interpersonal Communication
  • Housekeeping
Education
Embry-Riddle Aeronautical University Daytona Beach, FL Expected in 2012 MBA : Management And Planning - GPA :
  • Dean Academic Achievement Award
  • NBAA Club - Vice President
  • TedX
  • Toastmasters Club - President
  • Delta Mu delta
  • Coursework in Human Resource
  • Coursework in Communications and Marketing
  • Coursework Emphasis in Management
Jiwaji University Gwalior, MP Expected in 04/2007 BBA : Commerce, 2007 - GPA :
  • Participated in Annual festivals
  • Student government representative
  • Coursework in Accounting and Finance
  • Coursework in Business Mathematic
  • Participated in Business Events
Work History
Exelon - Admin Coordinator
Oakbrook Terrace, IL, 03/2020 - Current
  • Communicated with vendors regarding back order availability, future inventory and special orders
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Responded to customer requests for products, services and company information
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
  • Collected customer feedback and made process changes to exceed customer satisfaction goals by 25%
Mitek Industries, Inc. - Receptionist Administrative Assistant
Tampa, FL, 01/2013 - 12/2016
  • Performed clerical work such as sorting mail, restocking supplies and typing documents
  • Transferred and directed phone calls, guests and mail to correct staff members
  • Promoted operational consistency by educating office team members on administrative procedures, professional communication standards and ERP operations
  • Responded to customer inquiries with patience and positivity to establish excellent first impression
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Updated customer accounts with add-on room charges, including minibar use and room service bills
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
  • Entered customer data using Whydham CRM Software and updated information whenever patrons changed rooms
  • Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts
Wallmart - Customer Service Representative and Cashier
City, STATE, 03/2009 - 12/2012
  • Listened to the queries of customers carefully and solved them patiently
  • Cash and customer management
  • Cash handling and Processing payments
  • Greeted and respected customers
  • Kept the store neat and tidy
  • Worked and strictly followed company’s policies and regulation
  • Maintaining stocks
  • Responded to customer requests for products, services and company information
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Energized and motivated in performing sales floor activities including merchandising and selling and accordingly promoted stuff for selling purposes
  • Regularly filled up the store and managed stock

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Resume Overview

School Attended

  • Embry-Riddle Aeronautical University
  • Jiwaji University

Job Titles Held:

  • Admin Coordinator
  • Receptionist Administrative Assistant
  • Customer Service Representative and Cashier

Degrees

  • MBA
  • BBA

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