LiveCareer-Resume

admin asst intake and staffing coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Driven and resourceful Administrative professional with 11 years of experience supporting work of high-achieving executives and 23+ years of excellent customer service working as a professional flight attendant. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Skills
  • Strong Organizational Skills
  • Judgment and Decision Making
  • Research and Analytical Skills
  • Meticulous Attention to Detail
  • Work Complaint Handling
  • Task Prioritization
  • Multitasking and Time Management
  • Professional and Courteous
  • Honesty and Integrity
  • Adaptable to Changing Conditions
  • Advanced Clerical Knowledge
  • Strong Interpersonal Skills
  • Scheduling Appointments
  • Multi-Line Phone Proficiency
  • Ar/Ap
  • Travel Administration
  • Strong Problem-Solving Skills
  • Office Support
  • Ability To Learn
  • Creative Solutions
  • Ms Office Suite
  • Project Management Skills
  • Administrative Functions
  • Quick Learner
  • Greet Guests
  • Storage Systems
  • Data Collection
  • Routing Mail
  • Report Development
  • Excellent Computer Skills
  • Ms Office
  • Ms Excel
  • Transporting Files
Education
Kapiolani Community College Honolulu, HI Expected in 08/1981 Associate of Arts : - GPA :
Governor Wallace Rider Farrington High School Honolulu, HI Expected in 06/1980 High School Diploma : - GPA :
Work History
AMED Community Hospice - Admin Asst, Intake and Staffing Coordinator
City, STATE, 02/2016 - 01/2020
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Wrote and proofread emails, memos and other types of professional correspondence.
  • Maintained current and accurate medical records for over 100 patients.
  • Generated reports and typed letters in Microsoft Word and prepared presentations in Excel for maximum impact and results.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed administrative tasks such as copying, filing and faxing documents.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Completed and filed financial documentation for accounting purposes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Monitored reception area, greeted guests and escorted individuals to office locations.
  • Coached new employees on administrative procedures, company policies and performance standards.
United Airlines - International Flight Attendant
City, STATE, 12/1991 - 04/2015
  • Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
  • Reassured and comforted passengers during turbulent flights and unavoidable delays.
  • Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
  • Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Explained use of safety equipment, including seatbelts and oxygen masks and delivered in-depth safety presentations to passengers.
  • Demonstrated proper use of safety equipment, including seatbelts to inform and educate passengers prior to takeoff.
  • Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
  • Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Exceeded goals through effective task prioritization and great work ethic.
Pioneer Federal Savings Bank - Executive Assistant to the Senior Vice President
City, STATE, 09/1986 - 11/1991
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Screened calls and emails and initiated actions to respond or direct messages for 20+ managers.
  • Organized and coordinated conferences, marketing events, Weekly Pricing Meeting and Board of Directors monthly meetings.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.

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Resume Overview

School Attended

  • Kapiolani Community College
  • Governor Wallace Rider Farrington High School

Job Titles Held:

  • Admin Asst, Intake and Staffing Coordinator
  • International Flight Attendant
  • Executive Assistant to the Senior Vice President

Degrees

  • Associate of Arts
  • High School Diploma

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