Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

  • Office machines
  • Photocopiers
  • Power tools
  • Quality control
  • Receiving
  • Researching
  • Routing
  • Sales
  • Scanner
  • Data collection and analysis
  • Efficient
  • Accident free
  • Team Player
  • Lifting and sorting
Work History
01/2018 to Current Admin Assistant Charter Schools Usa | Canton, GA,
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.
  • Maintain electronic and hard copy filing system.
  • Perform data entry and scan documents.
  • Manage calendar for Warehouse Manager.
  • Run company's errands to local bank and office supply store.
  • Answer calls from customers regarding their order inquires.
  • Assisting walk in customer's with invoicing a new order, picking up orders and verifying returns.
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails.
  • Schedule and coordinate appointments for incoming and outgoing deliveries with local logistic companies.
  • Maintain office supplies for warehouse.
  • Daily routing of contract and Full-time employees for delivery and pick-up service of merchandise using Descartes software.
  • Tracking drivers time management on route and communicating any customer changes in real time.
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Used Oracle and Excel to compose, edit and prepare correspondence and other department documents, including billing, inventory control and accounts receivable documents.
  • Maintained copier/scanner office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Used Netsuite to manage accounts payable and accounts receivable.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and implemented standard operating procedures for records handling.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided customer service that includes Interacting with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Worked safely around moving machinery.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed inventory control, such as counting and stocking merchandise.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Communicated with production team members about specific quality issues such as size and brand verified against picking order.
  • Conducted data review and followed standard practices to find solutions.
  • Material handler including products, returns and equipment.
  • Lifting and sorting of merchandise
  • Consistently lifted materials weighing as much as 50 pounds.
03/2017 to 01/2018 Branch Coordinator Willscot Corporation | Dundalk, MD,
  • Maintain current knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
  • Excels in everyday Customer relations.
  • Delivers quality of service and defined by department standards.
  • Process paying/receiving transactions and maintains accurate records of all transactions.
  • Cashes checks within assigned limits and stated guidelines.
  • Responsible for daily cash settlements of cash and proof transactions.
  • Opens checking, savings, money market and certificates of deposit accounts.
  • Order check and ATM/Debit cards and provides starter checks for new accounts.
  • Prepares and maintains account paperwork, including signature cards, check orders, transfers and service charges.
  • Identify cross-sell and referral opportunities to broaden customer banking relationships.
  • Provides efficient and courteous customer service, researching problems and implementing appropriate resolution.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Met deadlines by proactively managing individual and team tasks and implementing processes.
09/2013 to 02/2017 Universal Banker Home Bancorp, Inc. | Baton Rouge, LA,
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Coordinated daily cash reconciliation in high-volume location.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Processed quarterly vault and ATM audits with zero error rate.

Promoted to Branch Coordinator 3/1/2017

08/2002 to 06/2013 Manager Rwj Barnabas | West Long Branch, NJ,
  • Recommend products to customers, based on customers' needs and interests.
  • Physical skills, hand eye coordination, communication skills, ability to use hand and power tools.
  • Ability to follow manuals for repair of vehicles.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Forward orders to corresponding manufactures.
  • Receive payment and record receipts for services.
  • Operate office machines i.e.
  • Photocopiers, scanner, facsimile, voice mail system, personal computer.
  • Maintain and update filing, inventory, mailing, and database systems, either manually hard copy or using a computer.
  • Inventory and order materials, supplies and services.
  • Establish or identify prices of goods, services and tabulate bills using calculator, cash register or optical price scanner.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Kept accurate records of all incoming and outgoing shipments.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Performed routine maintenance and repairs using hand and power tools to maximize reliability.
  • Operated power tools as well as hand tools, equipment and machinery according to prescribed safety procedures.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Examined new and replacement parts to uncover defects.
  • Managed inventory through computerized inventory control system.
  • Corrected unsafe conditions in work areas and immediately reported incorrectable conditions to supervisor.
  • Kept tool, material and equipment inventory updated.
  • Removed trash and cleaned office and customer areas to keep building neat and organized for personnel and visitors.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Complied with local, state and federal laws, including reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
  • Performed store open and close procedures as part of shift responsibilities.
  • Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
  • Performed monthly inventory checks and ran reports.
  • Processed new inventory to ready for stocking on sales floor.
  • Material handler including products, returns and equipment.
  • Lifting and sorting of merchandise
  • Consistently lifted materials weighing as much as 50 pounds.
Expected in High School Diploma | General Studies Westminster High School, Westminster, CO GPA:

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Resume Overview

School Attended

  • Westminster High School

Job Titles Held:

  • Admin Assistant
  • Branch Coordinator
  • Universal Banker
  • Manager


  • High School Diploma

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