admin assistant accounts resume example with 14+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

I look forward to enhancing my career in an organization where I can use my diverse skills, knowledge and effort. I am eager to contribute my creativity and hard work towards the success of the organization and to the growth of the fast-developing field. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

  • Paperwork drafting
  • Writing reports
  • Business administration
  • Scheduling
  • Office administration
  • Customer relations and communications
  • Records management
  • Filing and data archiving
  • Credit and collections
  • Sorting and labeling
  • Documentation and control
  • Scheduling and calendar management
  • Office management
  • Customer and client relations
University of New Orleans, Some College New Orleans, LA, Expected in No Degree : Motel Management, Restaurant, and Tourism - GPA :
McDonough #35 SHS New Orleans, La, Expected in High School Diploma : - GPA :

Completed four years of, Graduated with honors including Regents Scholar

Work History
Blue Nile - Admin Assistant / Accounts
Newport Beach, CA, 05/2021 - Current
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Montage Hotels - Assistant Buyer
Maui, HI, 12/2012 - 03/2020
  • SKU incoming merchandise / product
  • Maintain tagging throughout the store - Assist in showroom staging
  • Answer incoming calls to assist with any and all questions sales have
  • Perform administrative duties including typing, filing, faxing, etc.- Answer incoming calls from Reps to help assist buyers
  • Resolve purchase order issues with the receiving department
  • Assisted with rebuilding the new Hurwitz Mintz Website
  • Assist with images to send to the advertising agency for promotions
  • Assist buyers with maintaining image books for merchandise in the store
  • Maintain buyers calendars
  • Training to become a Merchandising Buyer
  • Guaranteed timely delivery of merchandise through consistent communication with distribution centers and vendors.
  • Analyzed sales data and conducted competitor research to efficiently order merchandise according to sales trends.
  • Processed, reviewed and tracked replenishment orders using Storis.
Hotel Management Of New Orleans - Reservations Agent
City, STATE, 09/2006 - 12/2012
  • Assist guest telephone reservations - Answer incoming calls to assist guests with any and all questions they have.- Performed administrative duties including typing, filing, etc.- Booked online internet bookings thru GDS Systems (i.e
  • Expedia, Orbitz, Travelocity, etc.) for the five Valentino New Orleans Hotels.- Resolve customer complaints.
  • Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Maintained awareness of types of rooms available in different resort locations.
  • Worked closely with front desk to achieve full occupancy of property.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
  • Provided customers with information about availability and pricing.
Hotel Management Of New Orleans - eCommerce/Revenue Manager
City, STATE, 07/2008 - 07/2009
  • Manage 3rd Party Bookings for three hotels owned by Hotel Management of New Orleans
  • Finalize online reservations for the Hotel Management of New Orleans three hotels.- Book telephone reservations for guest.- Answer incoming calls to assist guest with questions regarding their stay.- Set, manage, and monitor rates for all 3rd Party sites (i.e
  • Expedia, Travelocity, Orbitz)

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Resume Overview

School Attended

  • University of New Orleans, Some College
  • McDonough #35 SHS

Job Titles Held:

  • Admin Assistant / Accounts
  • Assistant Buyer
  • Reservations Agent
  • eCommerce/Revenue Manager


  • No Degree
  • High School Diploma

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