LiveCareer-Resume

admin assistant resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Highly motivated and experienced administrator and customer service representative. Creative abilities to effectively problem solve. Detail oriented and works well independently and as a team member. Strong communication skills and analytical abilities to identify and resolve customer problems. Talented Administrative Assistant with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve data retrieval, enhance storage procedures, reduce physical storage needs and maintain information security.

Skills
  • Document and File Management
  • Schedule Management
  • Report Preparation
  • Task Prioritization
  • Verbal and Written Communication
  • Ease with Computers and Technology
  • Research and Analytical Skills
  • Multitasking and Time Management
  • Professional and Courteous
  • Confidentiality and Data Protection
  • Supply Inventory Control
  • Office Equipment Operation
  • Appointment Coordination
  • Payroll Administration
  • High Volume Phone Inquiries
  • Writing and Editing Skills
  • Invoice Processing
  • Database Maintenance
  • Spreadsheet Tracking
  • Bilingual in Spanish and English
  • Data Entry
  • Cleaning and Sanitizing
  • Reception Duties
  • Presentation Development
  • Event Planning
  • Payment Distribution
  • Critical Thinking
  • Clerical Staff Oversight
  • Business Administration
  • Administrative Procedures
  • Microsoft Office
  • Cash Drawer Management
  • Document Sorting
  • Employee Communications
  • Highly Efficient and Productive
  • Problem Solving
  • Meeting Note Taking
  • Customer Service
  • Account Investigation
  • Remote Conferencing
  • Mail Routing and Distribution
  • Calendar Management
  • Project Schedule Coordination
  • Order Placement
  • Travel Coordination
  • Correspondence Writing
  • Database and Client Management Systems
  • Multi-Line Telephone Systems
  • Meticulous Attention to Detail
  • Strong Organizational Skills
  • Clear Communication
  • Complex Problem Solving
  • Relationship Building
  • Organizing and Categorizing Data
  • Business Needs Analysis
  • Dictation and Transcription
  • Staff Orientation and Training
  • Electronic Records Management
  • Applicant Tracking Systems
  • Visitor Relations
  • Inventory Oversight
  • Fast Learner
Work History
Admin assistant, 03/2021 - Current
Common Spirit Chattanooga, TN,
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Maintained staff directory and company policy handbook for human resources department.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Scheduled office meetings and client appointments for staff teams.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created PowerPoint presentations for business development purposes.
  • Performed research to collect and record industry data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
FRONT OFFICE CLERK, 04/2015 - 02/2021
Aids Healthcare Foundation Beverly Hills, CA,
  • Train New Employees with great patient care.
  • Submit reports for Brimhall1 and Brimhall2 with no exceptions.
  • Knowledgeable with Omni Family Health Policies and procedures (HIPAA).
  • Preparing site for site inspections and audits.
  • Five years of exceptional knowledge as an Omni FOC.
  • Reviewed and streamlined digital file systems to reduce usage errors.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Maintained transaction security by verifying payment cards against identification.
  • Took more than forty incoming calls per day, provided information and routed callers to correct personnel.
  • Maintained optimal office security by monitoring visitors and following precise procedures.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Delivered clerical support by handling range of routine and special requirements.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Responded to inquiries from callers seeking information.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Completed daily logs for management review.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed phone inquiries, answered customer questions and scheduled appointments.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Served as corporate liaison for finance, IT and marketing departments.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Increased customer service success rates by quickly resolving issues.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
HIGH SCHOOL DIPLOMA: , Expected in
-
FOOTHILL HILL SCHOOL - ,
GPA:
Status -
No Degree: Health Care Occupations, Expected in
-
Bakersfield Adult Schools - ,
GPA:
Status -

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Resume Overview

School Attended

  • FOOTHILL HILL SCHOOL
  • Bakersfield Adult Schools

Job Titles Held:

  • Admin assistant
  • FRONT OFFICE CLERK

Degrees

  • HIGH SCHOOL DIPLOMA
  • No Degree

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