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Admin Assist / HR Assistant / Cleaning Supervisor Resume Example

Resume Score: 80%

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Traci Leigh
Custer
Professional Summary

Experienced Office Management and Administration Professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Prioritize projects and multitask effectively to achieve project goals. Offering these skills and strong work ethic.

Skills
  • Capable of making independent decisions on a daily basis
  • Excellent communication and collaboration skills used to support personnel, management, and clients on a regular basis
  • Optimal organization and prioritization skills that supports self and other personnel/management
  • Capable of being able to determine which daily tasks are most important
  • HR liaison skills
Education
Clarion University Of PACity05/2011ASN (Associates: Nursing
Meadville Area Senior High SchoolCity06/1999Diploma
Work History
Company Name- Admin Assist / HR Assistant / Cleaning Supervisor
City, State03/2017 - 04/2020
  • Answer phones/ greet visitors and clients
  • Schedule appointments and maintain calendars
  • Prepare communications such as memos, emails, invoices, reports, and correspondence
  • Create and maintain filing systems ( electronic and physical)
  • Manage customer accounts and preform book working
  • Assist with day to day operations of HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
  • Coordinate HR projects (meetings, training, surveys etc) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in accounts payable and receivable
  • Assist with invoicing
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
  • Communicate with public services when necessary
  • Properly handle complaints and grievance procedures
  • Coordinate communication with candidates and schedule interviews
  • Conduct initial orientation to newly hired employees
  • Maintained and held management responsible for emergency employee accountability
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
Company Name- CNA/Unit Secretary
City, State08/2010 - 03/2014
  • Telemetry/Stroke Unit PCT/, Answering calls and providing pertinent information including patient education as directed.
  • Check schedules and organizing patient flow.
  • Accompany patients to exam/procedure room.
  • Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
  • Collect patient information/history; taking vitals, performing screenings per provider guidelines.
  • Relay instructions to patients/families.
  • Comply with requirements of appropriate regulatory agencies (i.e.
  • OSHA, CLIA, PA Department of Health).
  • Maintain strict confidentiality related to medical records and other data.
  • Comply with all UPMC Health System policies and procedures.
  • Obtain lab/x-ray reports, hospital notes, referral information, etc.
  • Complete forms/requisitions as needed.
  • Schedule appointments.
  • Verify insurance coverage and patient demographics.
  • Prepare and managing charts to ensure information completed and filed appropriately.
  • Other front office responsibilities, as required.
  • Perform phlebotomy, EKG's, and level one labs.
  • Perform clinic procedures according to policy and procedure.
  • Assist physicians with procedures.
  • Document patient information to medical record.
  • Prepare patient rooms, set up instruments and equipment according to department protocol.
  • Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
  • Clean according to scheduled maintenance program and keeping appropriate records.
  • Manage inventory of supplies; restocking exam/procedure rooms.
  • Send/receive patient medical records in accordance with Health Insurance.
  • Portability and Accountability Act (HIPAA) and other state and federal regulations.
Company Name- CNA
City, State05/2003 - 08/2010
  • Perform routine resident care duties, i.e., weighing and measuring residents, taking and recording blood pressures and temperatures, collecting specimens and observing and report residents' conditions.
  • Perform restorative nursing functions such as assisting residents with individualized ambulation, feeding and bowel and bladder training programs, etc.; and record such in charts.
  • Perform daily documentation of intake/output, restraint reduction programs and other required documentation.
  • Bath and dress residents.
  • Assists in feeding residents as required.
  • Observe and report any changes in resident's condition to Charge Nurse and records in chart as required.
  • Serve food trays to residents; fill water pitchers and distribute to residents scheduled to receive them.
  • Exhibits spirit of flexibility and cooperation and has a pleasant, friendly and compassionate personality, treating both residents and coworkers with dignity and respect.
  • Demonstrate working knowledge of current federal, state and local regulations and internal policies and procedures as pertaining to resident care and rights.
  • Follow chain of command guidelines for inter-facility problem solving.
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Resume Overview

School Attended

  • Clarion University Of PA
  • Meadville Area Senior High School

Job Titles Held:

  • Admin Assist / HR Assistant / Cleaning Supervisor
  • CNA/Unit Secretary
  • CNA

Degrees

  • ASN (Associates : Nursing
    Diploma

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