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Experience in the Office, Management, and Administration. Experience in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in business environment. Ready to help team achieve company goals. Reliable employee seeking entry level position. Offering excellent communication and good judgment. Enthusiastic admin eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Basic office skills and admin skills and training in leadership and supervision. Motivated to learn, grow and excel in business.
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- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Updated tracking spreadsheets with latest appointment and personal information.
- Maintained clean reception area to promote positive, professional environment for clients.
- Used medtest software to prepare various correspondence, reports and other written material.
- Managed filing system, entered data and completed other clerical tasks.
- Opened doors on time, greeted patrons and offered assistance with locating needed items.
- Stocked, monitored and maintained inventory of diverse products.
- Trained employees on all areas, ensuring compliance with top quality standards.
- Delegated daily tasks and oversaw 10 employees.
- Fielded customer complaints and comments.
- Reported issues to higher management with great detail, resulting in correcting the issues.
- Managed daily operations of restaurant organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Implemented Mcdonalds program and used customer service skills to promote memorable, consistent and positive guest experiences.
- Monitored over 10 employees' day-to-day activities and made plans to rectify issues resulting in the issues being resolved.
- Promoted positive customer experience through day-to-day supervision and management of restaurant facility.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class restaurant work.
- Delegated cleaning daily tasks to employees, streamlining daily progress and efficiency.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised 10 employees on morning shift, overseeing efficiency of food and service.
- Trained new employees on proper protocols and customer service standards.
- Maintained cleanliness and organization of restaurant workspace, working closely with employees to systemize tasks.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Motivated staff to perform at peak efficiency and quality.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Blue Ridge Community College - Weyers Cave, VA
I have two career studies certificates. One is in Basic Office Skills and the other one is in Leadership and Supervision. I am also a hard worker and fast learner.
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School Attended
- Blue Ridge Community College
Job Titles Held:
- Admin
- Opening Manager
- Swing Shift Manager
- Crew/Deli Associate
Degrees
- Associate of Science
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