Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Results-focused management professional offering twenty plus years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.

  • Operations management
  • Staff development
  • Cross-functional team management
  • Supervision and training
  • Calm under pressure
  • Complex problem solving
  • Team building
  • Departmental Operations Management
  • organize and improved marketing tactics, which reduced company costs by 30% and decreased the project budget by 15%.
  • Improved customer satisfaction ratings by 75% by implementing a volunteer program that involved local and state government.
Adjunct Instructor, 06/2014 - 11/2014
Johns Hopkins University Baltimore, MD,

Supervisor: Dr. Lili Johnson, (704) 650.4340 Salary: $3,000 40 hours.

  • Provide students with a fundamental knowledge of the cognitive processes that impact the way that specialists think and analyze information.
  • Conducted assessment of adult students' knowledge and understanding through discussions, practical exercises and examinations.
Adjunct Instructor {Contractor }, 07/2011 - 01/2013
Autozone, Inc. Fallon, NV,

Supervisor: Jay Smith, (202) 615.2634 May contact Salary: $2,400 40 hours/week.

  • Conduct training, created curriculum for Rule of Law participants prior to their deployment to international assignments.
  • Applied adult learning theory and conducting adult classroom instruction.
Senior Adviser-Community Safety, 03/2010 - 06/2011
State Of Montana Bigfork, MT,

Supervisor: Kari Walling, (XXX) 664.2742 May contact Salary: $134,000 Annual.

  • Supervised training programs, which stimulated non-majority communities to participate in government, state, and local safety programs.
  • Managed external relations with government officials, community leaders, and business stakeholders.
  • Acted as a liaison between senior management and local government agencies and community leaders.
Training Manager Supervisor: Bruce Hart May contact, 04/2006 - 01/2010
Mississippi State University (Ms) Starkville, MS,
  • Salary: $100,000 Annual.
  • Organize the daily operations, ensuring quality control, outlining strategic goals and objectives; keeping cost control of resources and materials planning within budget.
  • Arranged course preparations, schedules, and research materials for new courses.
  • Develop all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms).
Program Manager- Ethics/Code of Conduct, 02/2004 - 10/2004

Office of Iraq Reconstruction Management Office (IRMO); Supervisor: Paul Tyson (XXX) 347.3320; May contact 11/09/2004- 08/27/2000 Salary: $ 140,000 Annual

  • Develop and disseminated training materials and anti-corruption policies.
  • Responsible for training concepts and strategic approaches regarding the integrity and ethics programs, which target external and internal anti-corruption practices.
  • Deliver effective presentations to senior management (including data collection, analysis, and recommendations).
  • Communicated with senior management staff to find mutually agreeable solutions, which were cost effective and successful.
Training Manager, 02/2004 - 10/2004
SAIC {Contractor} City, STATE,

Supervisor: Tom Sullivan (XXX) 676-4300; May contact Salary: $ 81,000 Bi-annual.

  • Delivered subject matter expertise on training curriculum development/lesson plans, and border management seminars for the Iraqi National Police leadership programs.

Chief Operating Officer- Kosovo, 04/2002 - 09/2003
DynCorp International, LLC City, STATE,

Supervisor: Buck Plfanz (817) 224.8200 Salary: $ 100,000 Annual.

  • Directed all command staff responsible for the country's borders, state crossings and airport in the province of Kosovo.
  • Conducted meetings focused on stimulating participation between community leaders and United Nation Border commanders to strengthen trust and build working relationships with minority groups and those living in outline villages.
  • Concentrated on issues of mutual concern (drugs, trafficking of persons, and other safety issues).
  • Attended regular meetings with international governmental counterparts from the neighboring countries (Albania, Montenegro, Macedonia, and Serbia) on related law enforcement strategies for the improvement of a safe and secure environment.
Deputy Chief, 09/2001 - 04/2002
United Nation Mission In Kosovo: Euro Joint Task Force City, STATE,

Supervisor: Human Resource Office (817) 224.8200.

  • Responsible for the safe transfer of currency during the four-month transitional period.
  • Directed the transference of millions of German Deutsch Mark into European EURO currency in Kosovo.
  • Coordinated and maintained the controlled during the major transference of $750 millions EURO by road from the Pristina, Kosovo Airport into Kosovo's National Treasury Bank.
  • Kosovo Police Service-In Service Training Unit (PTC) & Border Police HR (Kosovo.
Aerospace Ground Equipment Technician, 08/1978 - 08/2001
United States Air Force Reserve City, STATE,
  • 437/315 Air Wing at Charleston Air Force Base
Kosovo Police Service-In Service Training Unit, 01/2000 - 06/2001
DynCorp International, LLC City, STATE,
  • Administrative Assistant- Human Resource
Police Corporal, 02/1987 - 2000
Savannah Police Department City, STATE,
  • Patrol
  • Field Training Officer
  • Crime Scene Investigator
Graduate Diploma: Business, Expected in 9/12/2009
University of Antwerp - Antwerp, Antwerp

Business Studies in a European Context

Graduate Certificate: Project Management, Expected in 3/2015
University of Phoenix - Phoenix, AZ
GPA: GPA: 3.56

GPA: 3.60 Project Management

Master of Business Administration (MBA): Business, Expected in 12/2010
University of Maryland University College - Adelphi, MD
GPA: GPA: 3.00

GPA: 3.00

Master of Science: Law, Expected in 12/09/2012
Champlain College - Burlington, Vermont
GPA: GPA: 3.33
Law GPA: 3.33
Bachelor of Science: Political Science, Expected in 05/09/1999
Savannah State University - Savannah, GA

GPA 2:33

  • Instructor & Leadership
  • Law,
  • Quality control,
  • Training
  • Community Outreach

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School Attended

  • University of Antwerp
  • University of Phoenix
  • University of Maryland University College
  • Champlain College
  • Savannah State University

Job Titles Held:

  • Adjunct Instructor
  • Adjunct Instructor {Contractor }
  • Senior Adviser-Community Safety
  • Training Manager Supervisor: Bruce Hart May contact
  • Program Manager- Ethics/Code of Conduct
  • Training Manager
  • Chief Operating Officer- Kosovo
  • Deputy Chief
  • Aerospace Ground Equipment Technician
  • Kosovo Police Service-In Service Training Unit
  • Police Corporal


  • Graduate Diploma
  • Graduate Certificate
  • Master of Business Administration (MBA)
  • Master of Science
  • Bachelor of Science

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