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Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
01/2016 to
Adjunct InstructorHampton University – Hampton, VA,
Serve as an adjunct instructor for communication course.
Specific job responsibilities include: Designing and implementing curriculum and instruction for speech fundamentals course(s).
Attending orientation(s), in-service trainings, and meetings as required.
Promoting student success by providing creative and interactive assignments and activities.
Performing administrative tasks such as recording attendance and grade submission.
01/2014 to 01/1
Director administrative assistantFedex – Mechanicsburg, PA,
Currently serving as the director for the Office of Diversity, Equity, and Inclusion and responsible for the following: Providing leadership and direction on diversity and equity matters to the executive leadership team of college, and carry out, by extension the President's goals in the area of diversity.
Act as spokesperson for college's commitment to diversity and provide college with community feedback on diversity issues.
Served as the chair for the President's Diversity Task Force charged with developing annual strategic diversity priorities.
Collaborate with internal and external community stakeholders to plan, implement, evaluate, and revise the strategic objectives outlined in the Maryland Higher Education Commission annual report.
Collaborating with faculty on cultural competency curriculum development and trainings.
In collaboration with the Center for Teaching and Learning, provide workshops and consultation to faculty on culturally responsive teaching.
Providing diversity and equity training to students and employees.
Developing strategic partnerships with community leaders that enhance the College's ability to advance goals and objectives.
Coordinating the development, implementation, and regular revision of a cultural assessment of the college climate, analyze results and compare over time to measure progress.
Collaborating with the Office of Institutional Advance and the Grants Manager to identify and pursue diversity and equity funding opportunities.
Providing supervision for one.
01/2010 to 01/2014
DirectorPerficient – Columbus, OH,
Served as the inaugural director for the Center for Diversity and Inclusion, I was responsible for developing the mission and programmatic vision for the Center.
Specific duties entailed: Supervising and evaluating a staff of three full-time assistant directors, two full-time staff assistants and 6-8 student employees including conducting annual assessments and determining merit raises for staff.
Working as a leadership team member with Student Life in strategic planning, decision making, and assessment.
Providing constructive and regular feedback to senior administrators on initiatives related to equity and diversity.
Preparing annual reports for grants including expenditure reports and budget justifications.
Developing communication strategies necessary to keep key constituents informed about equity, diversity, and inclusion initiatives.
Serving as the program director for the Michigan College University Partnership Program (MiCUP) and Louis Stokes Alliances for Minority Participation (LSAMP) programs.
Creating diversity, equity and inclusion recruitment and retention programs.
Serving as lead developer and trainer for 8-step cultural competency module for campus community.
Creating and launching innovative programs such as the Fall Academic Research Program for community college transfer students majoring in STEM and interested in conducting research.
Preparing financial statements and monthly projections, including but not limited to assessing and balancing the general operating budget ($435,000) and additional accounts (ranging from $2,000 - $90,000).
Collaborating with university departments on grant writing initiatives.
01/2005 to 01/2009
Director of theBig Picture Learning – City, STATE,
National College Transition Network Served as the director for the National College Transition Network for Big Picture Learning, a non-profit organization committed to creating personalized schools designed to engage students through real-world learning "one kid at a time." As the director of the College Transition Network, my responsibilities included: Developing, managing and evaluating the comprehensive college transition network.
Assisting with the management of a $600,000 grant, including preparing annual reports.
Assisting high schools with develop partnerships including but not limited to MOU's (Memorandums of Understanding) with regional and state institutions of higher education.
Providing bi-annual training and support to college transition counselors and school staff (32 full and part-time college counselors).
Overseeing the management of the longitudinal study, including the design, implementation and dissemination of information.
Conducting annual written assessments on the progress of the program utilizing a desired result framework designed to illustrate strategies, deliverables and areas in need of refinement, specifically on alumni programming and intervention services.
Collaborating and/or serving on regional and national organizations to influence policy and practices in secondary and post-secondary education (e.g.
National College Access Network (NCAN), National Scholarship Providers Association (NSPA), etc.).
01/2003 to 01/2005
Director of Multicultural ProgramsThe University Of Maine – City, STATE,
Responsible for providing leadership for the Multicultural Program Office, including the implementation and assessment of programs and services designed to engage and challenge students.
Specific responsibilities included Supervising one full-time administrative assistant, one graduate student, and five student employees.
Conducting trainings, workshops and seminars on topics related to multiculturalism, diversity, and social justice issues.
Serving as an advisor to all ALANA (African, Latino/a, Asian and Native American) and organizations (six student groups).
Serving as a resource for the Office of Admissions by providing input, assistance with high school visits and coordinating first-year student orientation sessions for ethnic minority students, including the ALANA Spring preview Weekend (a weekend campus visit for first-year students of color).
Coordinating and delivering diversity workshops and trainings to fraternity/sorority groups.
Working closely with academic and student affairs staff to assist in the support and development of academic and professional development experiences for first generation low-income students.
01/2000 to 01/2003
Assistant Director /Educational CoordinatorThe University Of Minnesota, Morris – City, STATE,
Primary responsibilities included serving as the co-manager for the day-to-day operations of the Minority Student Program Office for the University of Minnesota, Morris.
Specific duties entailed: Serving as academic adviser to first-year students of color, and facilitating the transfer of students to faculty advisers in cooperation with the Academic Advising Office.
Coordinating, implementing and evaluating the Gateway program, a four-week transitional program for entering first-year students of color.
Coordinating and managing the Minority Mentoring Program (a research program for second-year students).
Assessing ethnic minority students' academic gaps and work in collaboration with the faculty and the Academic Assistance Center in selecting and arranging for tutorial assistance and other resources as needed.
Assisting the Office of Admissions with the planning and implementation of the orientation sessions specifically for students of color.
Advising campus administrators, faculty and staff on working with and responding to individuals from marginalized and unrepresented groups.
01/1998 to 01/2000
Graduate InstructorThe University Of Iowa – City, STATE,
Instructed undergraduate-level required writing and public speaking courses for the Rhetorical Studies Department at the University of Iowa.
Primary duties included: Serving as graduate instructor for 2 -3 course per semester (for two-years).
Preparing, organizing and planning weekly lesson plans.
Responsible for evaluating student progress and submission of mid-year and final grade reports.
Serving as the liaison to the Student Affairs Department.
Participating in several committees throughout the university including "Paper or Plastic" a campus-wide campaign to encourage students to seek financial literacy planning and/or counseling, and the Multicultural Study Abroad task force (developed to encourage students of color to take advantage of study abroad opportunities).
Serving as advisor for two student organization groups-the Black Student Union (BSU) and the Asian Student Association (ASA).
Presentations Claire, S.
2014, May).
High Impact Transitions: Transfer Scholars Research Program.
National Conference on Race and Ethnicity in Higher Education (NCORE), Indianapolis, IN.
Claire, S.
2012).
The MiCUP Program: Successful Community College Transitions to Four-Year Institutions.
Michigan Louis Stokes Alliance for Minority Participation (MI-LSAMP) Director's Meeting, Ann Arbor, MI.
Education
Expected in May 2000
Master of Arts: Communication Education University of Iowa - , GPA: Communication Education
Expected in May 1995
Bachelor of Arts: Communication Studies University of Iowa - , GPA: Communication Studies
Professional Affiliations
Work History
to
Student Affairs Department – ,
to
Rhetoric Department – ,
Accomplishments
Co-PI on the Baltimore-Washington Area (BWA) Alliance for Graduate Education and the Professoriate (AGEP) Transformation proposal submitted by Howard University to the National Science Foundation.
Submitted June 2016).
Co-PI on the Howard Hughes Medical Institute (Increase the Persistence in STEM Fields through a Scalable Model of Undergraduate Research), a five-year, $2.3M grant (not funded, but invited to re-apply).
Avon Foundation, Healthy Relationship College Program ($5000 one-year grant) (2012) (not funded).
PI on Michigan College and University Partnership Program (MiCUP) grant.
A six-year grant through the Michigan Department of Workforce Development Agency (annual budget $140,000) (2011 - 2017) (funded).
Publications
Arnold, K.D., Claire, S., DeAnda, M., Castleman, B., and Wartman, K.L. (Fall 2009). The Summer Flood: The Invisible Gap Among Low-Income Students. National Education Association Thought & Action, 25, 23 - 34.
Interests
Co-Chair, Frederick Community College Strategic Advisory Team (2015) Co-Chair, Maryland Community College Diversity Roundtable (MCCDR) (2015) Member, National Association of Diversity Officers in Higher Education (NADOHE) (2013) Member, Student Award Selection Committee, Michigan Tech (2012 - 2014) Creator and Trainer, Cultural Competency Training Model (2011 - 2014) Senator at large for Student Affairs, Michigan Tech Campus Senate (2011 - 2014) Executive Board Member, Barbara Kettle Gundluch Shelter Home (2011 - 2013) Member, Michigan Tech Corporate Advisory Board (2010 - 2014)
Professional Activities Co-Chair, Frederick Community College Strategic Advisory Team (2015) Co-Chair, Maryland Community College Diversity Roundtable (MCCDR) (2015) Member, National Association of Diversity Officers in Higher Education (NADOHE) (2013) Member, Student Award Selection Committee, Michigan Tech (2012 - 2014) Creator and Trainer, Cultural Competency Training Model (2011 - 2014) Senator at large for Student Affairs, Michigan Tech Campus Senate (2011 - 2014) Executive Board Member, Barbara Kettle Gundluch Shelter Home (2011 - 2013) Member, Michigan Tech Corporate Advisory Board (2010 - 2014) Awards/Training Student Affairs (2013) Michigan Technological University Seismic Shifter Award Make a Difference Award (2012) Michigan Technological University Bringing Out the Best Award Upper Peninsula Commission for Area Progress Mediation Training (2012) Vanderbilt University's Peabody College of Education (2012) Summer Fellow Participant Ralph Bunche Award for Leadership (2011) Black Student Organization, Michigan Technological University Outstanding Support of Student Leadership Award (2002) University of Minnesota-Morris.
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