Adjunct Instructor resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.

  • Analytical
  • Staff retention
  • Strategic planning
  • Personable
  • Inventory control
  • Multi-unit operations management
  • Process improvement strategies
  • Cost reduction and containment
  • Spearheaded an employee engagement program, resulting in a .05% decrease in annual employee turnover.
  • Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.
XXX4 to 04/XXX5 Adjunct Instructor New Jersey Institute Of Technology | Newark, NJ,
  • Adult Leadership and Business Adjunct instructor shares information using updated technology, using a business syllabus with educational instruments to positively contribute to the learning experience for all within the classroom setting.
  • Instructs students in business leadership courses, business, management/communication and human resource courses.
10/2009 to 04/XXX5 Inventory Management Co-Manager Bluecross Blueshield Of South Carolina | Florence, SC,
  • Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance.
  • Focused on reducing staff turnover with associate -development and morale-building programs- conducts Grass roots meetings with associates.
  • Manages P & L.
  • Inventory control.
  • Safety/ Compliance analyzing data to provide valuable information for preventative measures.
  • Encourages, inspires, motivates, and empowers leaders and associates through various communication channels.
  • Conducts diversity trainings.
  • Compliance champion within the Market.
  • Labor Relations.
  • Leverages business and talent acquisition.
03/2008 to 04/2009 Customer Service Coordinator Pacific Medical Centers | Newberg, OR,
  • Managed P&L, sales, inventory, and cost controls.
  • Maintained high standards in quality, safety and complied with regulatory guidelines.
  • Lead diversity and inclusion activities.
  • Optimized the overall customer experience through employee training and development.
2007 to 03/2008 Special Education Educator School District Of Beloit | City, STATE,
  • Instructed students in Language Arts, English, Social Studies, Anger Management, Math, Reading and social skills.
  • Worked directly with outside agencies to assist in providing services and treatments.
  • Provided instruction to students while observing district policies.
  • Increased parent teacher communication experience.
  • Introduced new skills to assist in building successful students to move into the work force or continue their educational journey.
09/2006 to 04/XXX5 Substitute Educator School District Of Beloit | City, STATE,
  • Established partnerships with parents and peers to provide the best learning experience for all students.
  • Built and maintained effective classroom management with students to provide an open learning environment.
  • Mentored, coached and trained students on life skills and behaviors they could use within or outside the classroom. members.
07/1998 to 06/2006 Section Manager 1 Washington Mutual Formerly Fleet Mortgage | City, STATE,
  • Recruited, hired and trained new employees for loan servicing call center and cash operations departments.
  • Monitored and maintained effective accounts receivable and cash flow systems.
  • Mentored, coached and or trained 50 plus team members.
  • Identified inefficiencies and made recommendations for process improvements in scheduling to meet the customers needs.
  • Optimized the overall customer experience through employee training and development to provide great customer service to all customers.
  • Monitored suspense cash holding accounts to verify customers payments were being applied as requested monthly to avoid additional fees.
  • Developed and shared best practices across the company, including providing changes to technological systems which assisted in reducing call servicing times.
Expected in XXX6 PhD | Doctor Of Management and Organizational Leadership University of Phoenix, Phoenix, AZ. GPA:
  • Doctor of Management and Organizational Leadership (abd)
Expected in XXX0 MASTER'S DEGREE | Masters of Management and Human Resource Management University of Phoenix, Phoenix, AZ. GPA:
  • Masters of Management and Human Resource Management
Expected in 2006 WI.-Mequon, WI. BACHELOR ARTS DEGREE | Management and Communication and Management of Criminal Justice Concordia University WI., Mequon, WI. GPA:
  • Management and Communication
  • Management of Criminal Justice
  • Community and Volunteer Programs.
  • Mentor/Mentee Program.
Additional Information
  • Doctoral degree in Management and Organizational Leadership- (all but dissertation)

  • Mt. Sinai M.B. Church- President- Youth Ushers
  • Performance Management.
  • Budgeting and researching.
  • Training and development.

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • Concordia University WI.

Job Titles Held:

  • Adjunct Instructor
  • Inventory Management Co-Manager
  • Customer Service Coordinator
  • Special Education Educator
  • Substitute Educator
  • Section Manager 1


  • PhD

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