Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Websites, Portfolios, Profiles
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Qualified Customer Service/Sales Associate with 10 years in fast-paced customer service and call center environments. Personable and professional under pressure.
  • Creative problem solver
  • MS Windows proficient
  • Exceptional communication skills
  • Quick learner
  • Data Entry
  • Strong client relations
  • Floor set design expertise
  • Training development aptitude
  • Credit card processing
Work History
03/2006 to 03/2007
Adjunct Fashion Instructor Beacon New York, NY,
  • Established clear objectives for all lessons, units and projects.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Encouraged students to persevere with challenging tasks.
  • Created an interactive classroom atmosphere to maintain student interest and facilitate learning.
  • Graded student work and kept careful records of grades.
05/1998 to 11/2006
Designer/owner Prudential Dubuque, IA,
  • Customer Satisfaction
  • Active Listening Skills
  • Strong Organizational Skills
  • Communication Skills
03/2000 to 11/2002
Sales Associate The Bombay Company City, STATE,
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
11/1988 to 04/1994
Senior Customer Service Associate Bridgestone/Firestone, Inc. City, STATE,
  • Answered an average of 40-50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Expected in 1997
Bachelor of Arts: Fashion Design & Merchandising
O"More College of Design - Franklin, TN
  • 3.8 GPA
  • Awarded the Presidential Merit Scholarship 2 yrs. consecutively for creativity & scholastic aptitude 

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School Attended

  • O"More College of Design

Job Titles Held:

  • Adjunct Fashion Instructor
  • Designer/owner
  • Sales Associate
  • Senior Customer Service Associate


  • Bachelor of Arts

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