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adjunct business instructor resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Project-focused Public Administrator with a background analyzing organizational issues. Experience in operating functions and problems of local governments. Team-oriented with a diverse background that extends over 19 years of administrative regulations, programs and policies, human resources administration, budgeting, and community development. Highly skilled in municipal solid waste, streamlining business operations and promoting high productivity by driving advancements in training, and team motivation through proactive approaches.

Skills
  • Crisis and emergency communications
  • Budgeting and finance expertise
  • MS Office
  • Reporting and documentation
  • Strategic thinker
  • Operations Management
  • Sanitation practices
  • Compliance and regulatory
  • Adult education
Education
Bellevue University Bellevue, NE Expected in MASTER OF ARTS : PUBLIC ADMINISTRATION - GPA :
  • Graduated with 3.3 GPA
Bellevue University Bellevue, NE Expected in BACHELOR OF SCIENCE : BUSINESS - GPA :
  • Dean's List 2nd semester 2014
  • Graduated summa cum laude
  • Graduated with 3.7 GPA
Work History
University Of Arkansas - Adjunct Business Instructor
Rison, AR, 07/2019 - Current
  • Utilized curriculum reflecting diverse educational, cultural and linguistic backgrounds of students served
  • Compiled, administered and graded examinations to assess student learning which identified individuals likely to need assistance
  • Fostered students’ commitment to lifelong learning by connecting course materials to broader themes and current events
  • Used variety of teaching methods such as lectures, discussions and demonstrations
  • Conducted Accounting classes for 5 undergraduates per semester
Realtor.Com - Customer Service Representative
San Francisco, CA, 08/2018 - 02/2019
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Answered average of 100 calls, per day, addressing customer inquiries, solving problems and providing new product information.
Engineering Consulting Services, Ltd. - Business Information Management Instructor
Cincinnati, OH, 08/2017 - 08/2018
  • Established positive relationships with students, parents, colleagues and administrators.
  • Used variety of teaching techniques to encourage student critical thinking and discussion in 9th grade Business course.
  • Developed interesting course plans to meet academic, intellectual and social needs of students.
  • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
  • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
  • Developed activities and integrated technology to diversify instruction.
CITY OF PORT ARTHUR - Solid Waste Superintendent
City, STATE, 06/2010 - 04/2016
  • Ensured compliance with local, and state regulations
  • Assessed employee performance, performed salary increases in conjunction with performance reviews
  • Budgeted monthly departmental expenses and implemented cost controls
  • Created professional development plan to cultivate and advance skillets of all employees
  • Managed preparation, execution, personnel, safety and operations in all phases of Solid Waste project operations
  • Represented the city and it's interests with community organizations, and other government agencies
  • Drafted written materials including agendas for city council meetings
  • Responded to citizens’ complaints, requests for information and services
  • Led team of 30 Equipment Operators engaged in delivering assistance to customer service department on daily basis
  • Conducted analysis to address current revenue which led to the increase in annual departmental revenue
  • Monitored multiple databases to keep track of all company inventory
CITY OF PORT ARTHUR - Administrative Assistant
City, STATE, 03/1998 - 06/2010
  • Performed bi-weekly payroll and processed all salary increases, and pay adjustments
  • Created and maintained processes for administrative operations to improve accuracy and efficiency
  • Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications and merit increases
  • Managed office operations including communications, mail distribution, supply ordering and inventory control
  • Maintained personnel records and issued notifications of internal opportunities to support human resources
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
  • Tracked and submitted employee time sheets to accounting department for payroll processing
  • Processed financial documents including contracts, expense reports and invoices
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
  • Managed calls for 4 departments from citizens, dispatched citizen complaints to appropriate department

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Resume Overview

School Attended

  • Bellevue University
  • Bellevue University

Job Titles Held:

  • Adjunct Business Instructor
  • Customer Service Representative
  • Business Information Management Instructor
  • Solid Waste Superintendent
  • Administrative Assistant

Degrees

  • MASTER OF ARTS
  • BACHELOR OF SCIENCE

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