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Adjunct Business Instructor Resume Example

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ADJUNCT BUSINESS INSTRUCTOR
Professional Summary

Project-focused Public Administrator with a background analyzing organizational issues. Experience in operating functions and problems of local governments. Team-oriented with a diverse background that extends over 19 years of administrative regulations, programs and policies, human resources administration, budgeting, and community development. Highly skilled in municipal solid waste, streamlining business operations and promoting high productivity by driving advancements in training, and team motivation through proactive approaches.

Skills
  • Crisis and emergency communications
  • Budgeting and finance expertise
  • MS Office
  • Reporting and documentation
  • Strategic thinker
  • Operations Management
  • Sanitation practices
  • Compliance and regulatory
  • Adult education
Work History
Adjunct Business Instructor, 07/2019 to Current
Vista College – Beaumont, TX
  • Utilized curriculum reflecting diverse educational, cultural and linguistic backgrounds of students served
  • Compiled, administered and graded examinations to assess student learning which identified individuals likely to need assistance
  • Fostered students' commitment to lifelong learning by connecting course materials to broader themes and current events
  • Used variety of teaching methods such as lectures, discussions and demonstrations
  • Conducted Accounting classes for 5 undergraduates per semester
Customer Service Representative, 08/2018 to 02/2019
Sykes Enterprises, Incorporated – Tampa, FL
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Answered average of 100 calls, per day, addressing customer inquiries, solving problems and providing new product information.
Business Information Management Instructor, 08/2017 to 08/2018
PORT ARTHUR INDEPENDENT SCHOOL DISTRICT – Port Arthur, TX
  • Established positive relationships with students, parents, colleagues and administrators.
  • Used variety of teaching techniques to encourage student critical thinking and discussion in 9th grade Business course.
  • Developed interesting course plans to meet academic, intellectual and social needs of students.
  • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
  • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
  • Developed activities and integrated technology to diversify instruction.
Solid Waste Superintendent, 06/2010 to 04/2016
CITY OF PORT ARTHUR – Port Arthur, TX
  • Ensured compliance with local, and state regulations
  • Assessed employee performance, performed salary increases in conjunction with performance reviews
  • Budgeted monthly departmental expenses and implemented cost controls
  • Created professional development plan to cultivate and advance skillets of all employees
  • Managed preparation, execution, personnel, safety and operations in all phases of Solid Waste project operations
  • Represented the city and it's interests with community organizations, and other government agencies
  • Drafted written materials including agendas for city council meetings
  • Responded to citizens' complaints, requests for information and services
  • Led team of 30 Equipment Operators engaged in delivering assistance to customer service department on daily basis
  • Conducted analysis to address current revenue which led to the increase in annual departmental revenue
  • Monitored multiple databases to keep track of all company inventory
Administrative Assistant, 03/1998 to 06/2010
CITY OF PORT ARTHUR – Port Arthur, TX
  • Performed bi-weekly payroll and processed all salary increases, and pay adjustments
  • Created and maintained processes for administrative operations to improve accuracy and efficiency
  • Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications and merit increases
  • Managed office operations including communications, mail distribution, supply ordering and inventory control
  • Maintained personnel records and issued notifications of internal opportunities to support human resources
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
  • Tracked and submitted employee time sheets to accounting department for payroll processing
  • Processed financial documents including contracts, expense reports and invoices
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
  • Managed calls for 4 departments from citizens, dispatched citizen complaints to appropriate department
Education
MASTER OF ARTS: PUBLIC ADMINISTRATION, 03/2019
Bellevue University - Bellevue, NE
  • Graduated with 3.3 GPA
BACHELOR OF SCIENCE: BUSINESSBellevue University - Bellevue, NE
  • Dean's List 2nd semester 2014
  • Graduated summa cum laude
  • Graduated with 3.7 GPA
Skills
  • Crisis and emergency communications
  • Budgeting and finance expertise
  • MS Office
  • Reporting and documentation
  • Strategic thinker
  • Operations Management
  • Sanitation practices
  • Compliance and regulatory
    • Work History
    Customer Service Representative, 08/2018 to 02/2019
    Sykes Enterprises, Incorporated – Tampa, FL
    • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
    • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
    • Answered average of 100 calls, per day, addressing customer inquiries, solving problems and providing new product information.
    Business Information Management Instructor, 08/2017 to 08/2018
    PORT ARTHUR INDEPENDENT SCHOOL DISTRICT – Port Arthur, TX
    • Established positive relationships with students, parents, colleagues and administrators.
    • Used variety of teaching techniques to encourage student critical thinking and discussion in 9th grade Business course.
    • Developed interesting course plans to meet academic, intellectual and social needs of students.
    • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
    • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
    • Developed activities and integrated technology to diversify instruction.
    Solid Waste Superintendent, 06/2010 to 04/2016
    CITY OF PORT ARTHUR – Port Arthur, TX
    • Ensured compliance with waste transportation regulations.
    • Selected and interviewed candidates for available positions.
    • Assessed employee performance and issued disciplinary notices.
    • Budgeted monthly departmental expenses and implemented cost controls.
    • Created professional development plan to cultivate and advance skillset of all employees.
    • Managed preparation, execution, personnel, safety and operations in all phases of Solid Waste project operations.
    • Kept municipal operations in compliance with all city ordinances, state requirements and federal laws.
    • Represented the city and its interests with community organizations, government agencies and members of the public.
    • Drafted and edited written materials including agendas for city council meetings. 
    • Responded to citizens' complaints and requests for information and services.
    Administrative Assistant, 03/1998 to 06/2010
    CITY OF PORT ARTHUR – Port Arthur, TX
    • Performed bi-weekly payroll and processed all salary increases, and pay adjustments.
    • Created and maintained processes for administrative operations to improve accuracy and efficiency.
    • Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications and merit increases. 
    • Managed office operations including communications, mail distribution, supply ordering and inventory control.
    • Maintained personnel records and issued notifications of internal opportunities to support human resources..
    • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
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    Resume Overview

    Companies Worked For:

    • Vista College
    • Sykes Enterprises, Incorporated
    • PORT ARTHUR INDEPENDENT SCHOOL DISTRICT
    • CITY OF PORT ARTHUR

    School Attended

    • Bellevue University

    Job Titles Held:

    • Adjunct Business Instructor
    • Customer Service Representative
    • Business Information Management Instructor
    • Solid Waste Superintendent
    • Administrative Assistant

    Degrees

    • MASTER OF ARTS : PUBLIC ADMINISTRATION , 03/2019
      BACHELOR OF SCIENCE : BUSINESS

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