LiveCareer-Resume

Activity Director resume example with 8+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Empathetic Activity Director committed to planning activities that encourage residents' socialization. Expertise in drafting budgets and choosing products from the best-quoted prices. Organized and efficient to plan and coordinate monthly calendars.

Compassionate Activity Director with background in maintaining organization while planning and coordinating activities. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills.

Generous Activity Director with over [Number] years of experience working in a group [Setting] setting while planning and implementing innovative activity programs. First-aid certified and hold a valid driver's license. Creative and compassionate with a deep love for improving the quality of life for residents.

Thoughtful Activity Director with skills in applying judgment and maintaining confidentiality of information. Superb planning, scheduling and coordination skills. Tactful and resourceful with exceptional gifts in coordinating recreational activities and group [Type] and [Type] activities.

Safety-oriented professional knowledgeable about guest relations, equipment safety and event planning. Handles fast-paced work calmly and goes above and beyond to promote guest satisfaction. Quick to resolve conflicts and other problems.

High-energy [Job Title] with strong background in entertainment and recreational activities. Organized in planning and leading activities for guests. Dedicated to teamwork and customer service.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

[Area of study] student pursuing [Degree] seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Flexible hard worker ready to learn and contribute to team success.

Motivated professional offeClaire [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill].

Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offeClaire solid comprehension of cultural diversity.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. OffeClaire [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fosteClaire [Action] to meet team, individual and management objectives.

Skills
  • Treatment coordination
  • Therapy planning
  • Patient evaluations
  • Activity organization
  • Excellent organizational abilities
  • Event planning background
  • Team building
  • Working collaboratively
  • Troubleshooting
  • Microsoft Office
  • Conflict resolution
  • Customer service
  • Maintenance & Repair
  • Reliable and trustworthy
  • Active listening
  • Multitasking
  • Problem resolution
  • Collaboration
  • Data management
  • Decision-making
Experience
10/2009 to 10/2012 Activity Director Caring Place Healthcare Group | Cincinnati, OH,
  • Consulted with staff and other professionals to discuss activities.
  • Maintained records of activities and analyzed feedback from participants.
  • Designed programs to encourage entertainment, relaxation, socialization, and fulfillment for [Business Name].
  • Handled budgetary concerns, keeping activities affordable.
  • Interacted with patients and families by addressing questions and concerns.
  • Designed and led activities in crafts, music and sports.
  • Administered first-aid and emergency assistance when necessary.
  • Trained and managed assistants and delegated tasks for staff members.
  • Coordinated calendars, shifts and activity schedules with staff.
  • Organized services such as transportation, event security, and cateClaire.
  • Promoted facility events and offered information to clarify pricing and requirements.
  • Observed general operations for safety hazards or risks and quickly implemented solutions.
  • Tracked department expenses and revenue to meet budget requirements.
  • Fostered clear and proactive communication with event staff to address needs and delegate tasks.
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
  • Cleaned and sanitized recreational equipment to facility standards.
  • Scheduled and coordinated events and activities.
  • Trained workers in procedures and policies for safe recreational activities.
  • Monitored equipment use and storage to safeguard against damage or theft.
  • Responded promptly to emergencies to assess situations, administer first aid and coordinate further additional personnel.
07/2008 to 10/2010 Debt Collector Spruce Finance | Boulder, CO,
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Processed payments over phone and set up recurClaire drafts.
  • Secured payments by following up with customers which disregarded promise to pay.
  • Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Reviewed accounts to determine payment plan compliance.
  • Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance.
  • Located debtors by utilizing skip tracking and other strategies.
  • Overcame objections by applying advanced training and persuasion techniques.
  • Utilized talents and expertise to locate customers with aged accounts.
  • Prioritized accounts based on total amount owed and credit bureau reports.
  • Gathered required information from customers for settlement reviews to help negotiate down debt with creditors.
  • Conveyed current account information and obtained payments by using pre-scripted statements.
  • Mentored new members on scripts, strategies and company information to maximize performance.
  • Minimized total number of delinquent accounts through [Action].
  • Maintained consistent high performance by establishing solid record of achieving or exceeding objectives through use of [Technique] and [Skill].
  • Collected $[Amount] in aged credit card debt within [Timeframe].
  • Managed [Number] charge-off credit card accounts.
  • Met and exceeded requirements for [Timeframe] calls by [Number]%.
  • Advised debtors on payment options and set up payment plans.
  • Contacted debtors through email, telephone and mail contact to begin collections process.
  • Reached out to responsible companies and individuals to collect on outstanding debts.
  • Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
01/2006 to 01/2007 Back up Customer Service/Cashier Team Lead Spruce Finance | Mill Valley, CA,
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maximized sales potential by prepaClaire, stoClaire, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.
  • Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
  • Utilized active listening skills and asked open-ended questions to ascertain customer call needs.
  • Implemented company processes to effectively resolve customer service issues.
  • Volunteered to handle complaints and issues for manager duClaire busy time periods.
10/2000 to 10/2003 Debt Collector Tinker Finance | City, STATE,
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Processed payments over phone and set up recurClaire drafts.
  • Secured payments by following up with customers which disregarded promise to pay.
  • Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Reviewed accounts to determine payment plan compliance.
  • Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance.
  • Located debtors by utilizing skip tracking and other strategies.
  • Overcame objections by applying advanced training and persuasion techniques.
  • Utilized talents and expertise to locate customers with aged accounts.
  • Prioritized accounts based on total amount owed and credit bureau reports.
  • Conveyed current account information and obtained payments by using pre-scripted statements.
  • Gathered required information from customers for settlement reviews to help negotiate down debt with creditors.
  • Mentored new members on scripts, strategies and company information to maximize performance.
  • Minimized total number of delinquent accounts through [Action].
  • Maintained consistent high performance by establishing solid record of achieving or exceeding objectives through use of [Technique] and [Skill].
  • Collected $[Amount] in aged credit card debt within [Timeframe].
  • Managed [Number] charge-off credit card accounts.
  • Met and exceeded requirements for [Timeframe] calls by [Number]%.
  • Advised debtors on payment options and set up payment plans.
  • Contacted debtors through email, telephone and mail contact to begin collections process.
  • Reached out to responsible companies and individuals to collect on outstanding debts.
  • Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
Education and Training
Expected in 05/2000 High School Diploma | Capital High School, Oklahoma City, OK GPA:
Expected in | Nursing Education And Business Administration Wright Career College, Overland Park, KS GPA:

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Resume Overview

School Attended

  • Capital High School
  • Wright Career College

Job Titles Held:

  • Activity Director
  • Debt Collector
  • Back up Customer Service/Cashier Team Lead
  • Debt Collector

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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