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Activity Director Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Inventive Operations Specialist with comprehensive knowledge of business techniques, methods, and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management and market research. Exceptional negotiation and multitasking abilities. A strong knowledge of government regulations, managed care contracts and third party requirements. I am energetic, Driven, and personable with over 6 years of experience interfacing with clients. Dedicated outside-the-box strategic thinker. Extensive expertise in customer relationship management, conflict resolution, time management and document control.

Skills
  • Patient evaluations
  • Therapy planning
  • Excellent organizational abilities
  • Ability to schedule tasks
  • Ability to budget funds
  • Safety training
  • Coordination
  • Training & Development
  • Flexible
  • Time management
  • Customer service
  • Team building
  • Clerical
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Meticulous and organized
  • Multitasking and prioritization
  • Correspondence management
  • Data entry
  • Document control
  • Strategic Planning
  • Customer relations
  • Problem-solving abilities
  • High-energy attitude
  • Inbound and outbound calling
  • Conflict mediation
Experience
Activity Director, 02/2019 to 08/2020
Cross Timbers Senior Mental HealthBeverly, MA,
  • Consulted with staff and other professionals to discuss activities.
  • Handled budgetary concerns, keeping all activities affordable.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Established, identified and assessed event goals and intended outcomes.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Advertised for upcoming events to promote engagement and involvement.
  • Promoted monthly events and activities to increase participation and revenue.
  • Created and led safety training workshops for employees.
  • Diversified recreational offerings by building and overseeing activity schedule.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Attained facility targets, including revenue goals and member retention rates.
  • Directed patients in prescribed range of motion exercises and proper usage of braces or artificial limbs.
  • Administered massage as well as heat, water, ice, electrical, and light stimulation as part of therapeutic programs.
  • Maintained up-to-date knowledge of Medicare and other reimbursement regulations.
  • Motivated and facilitated patients' adjustment to assistive devices by administering manual exercise and performing equipment demonstrations.
  • Rendered highest quality of care when interacting with patients and families.
  • Implemented new systems and policies that directly resulted in improved customer service and regulatory compliance.
  • Evaluated and assessed patients to establish measurable goals and promote restoration of functional abilities.
Caregiver, 06/2018 to 07/2019
Seven Hills FoundationBrookings, SD,
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Fostered relationship with client, providing companionship and counseling.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Worked with supervisory medical staff to review cases and improve care.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Receptionist, 06/2016 to 07/2016
Api Group CorporationCity, State,
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
Activity Director, 12/2012 to 06/2016
Cross Timbers Senior Mental HealthCity, State,
  • Consulted with staff and other professionals to discuss activities.
  • Maintained records of activities and analyzed feedback from participants.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Advertised for upcoming events to promote engagement and involvement.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Created and led safety training workshops for employees.
  • Promoted monthly events and activities to increase participation and revenue.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
Education and Training
High School Diploma: , Expected in 05/2016
Bryan County High School - Pembroke, GA
GPA:

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Resume Overview

School Attended
  • Bryan County High School
Job Titles Held:
  • Activity Director
  • Caregiver
  • Receptionist
  • Activity Director
Degrees
  • High School Diploma