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ACTIVE TREATMENT TECHNICIAN Resume Example

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ACTIVE TREATMENT TECHNICIAN
Professional Summary
Dependable, hard working, fast learning professional bringing 5 years of customer service, 3 years of mental health experience, 3 years in health, training in CNA and in nursing as well as dual bachelors degrees in Psychology and Gerontology. Experienced in charting/documenting on  patients in my care as well as leading peers in tasks given. Some experience in counseling clients. Compassionate to the needs and socioeconomic situations of clients.
Skill Highlights
  • Culturally Sensitive
  • Case Management Proficiency
  • Adept at conflict resolution
  • Quick Learner
  • Highly Dependable
  • Great Communication Skills and Empathy
Accomplishments
  • Interned for 3 months in a caseworker style environment
  • Interned for 3 months in a nursing home/rehab facility
Professional Experience
Pine Belt Mental Healthcare ResourcesOctober 2011 to September 2014ACTIVE TREATMENT TECHNICIAN
Hattiesburg , MS
 (601) 794-0100
Observed and monitored client behavior and responses to treatment.Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.Conducted therapeutic individual and family therapy sessions.Displayed sensitivity to the cultural and linguistic needs of the clients and families served.Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).Checks and records consumer conditions such as vital signs and weight.Administers basic life saving techniques.Performs or assists in the performance of activities of daily living including but not limited to bathing, shaving, and brushing teeth.Turns and positions non-ambulatory consumers.Writes nontechnical reports documenting patient behavior and activity and progress towards habilitation/treatment plan goals. Directs and participates in recreational and social activities for consumers in accordance with written programs and habilitation plans.Accompanies consumers to activities and programs outside the facility.Prepares instructional materials and schedules and develops instructional material and aids for use in training consumers.Gives individual and group classroom instructions in the principles and practices common to specific trades.Gives individual and group classroom instructions in the proper techniques and use of the materials, tools and equipment of the trade, including safety practices, devices, applicable underwriter codes and government regulationsEvaluates the vocational training program of the consumers and gives special help and instructions to individuals needing such help.Attends and participates in all related in-service training sessions.Uses appropriate behavioral management techniques when interacting with consumers.Performs related or similar duties as required or assigned.  
PetcoJanuary 2011 to April 2015STOCKER/CASHIER
Midvale , UT
 (601) 261-0409
◆ Maintained supply through routine replenishment of merchandise.
◆ Ensured the department was properly organized per company and health standards.
◆ Routinely cleaned to ensure safe working and shopping environment. ◆ Assting customers with location of merchandise within store
◆ Assiting customers with purchases.
SciotoJune 2007 to January 2011SALES ASSOCIATE
Massillon , OH
(601) 296-6855
 ◆ Provided department specific customer service and expertise in meat department.
◆ Ensured the department was properly organized per company and health standards.
◆ Maintained supply through routine replenishment of merchandise.
◆ Routinelycleaned to ensure safe working and shopping environment. ◆ Maintained perpetual inventory.
PrometricOctober 2006 to April 2007CUSTOMER SERVICE REPRESENTATIVE
Jefferson City , MO
601-554-1700
◆ Provided customer service and first contact resolutions for site related issues.
◆ Trained in multiple specialty queues for complex customer issues.
◆ Created sales and provided complimentary item add-ons to generate additional volume.
◆ Fully versed in cash handling via multiple payment options.
◆ Trained in operational policies and responsible for effectively communicating to customers.
Beaufort Memorial HospitalNovember 2003 to October 2006CENTRAL TRANSPORTER
Okatie , SC
 (601) 288-7000
◆ Transported patients and records to and from various departments.
◆ Provided quasi customer service during transport process through rapport building.
◆ Part of select group that transported deceased patients.
◆ Assisted with customer relations during/after Hurricane Katrina.
◆ Selected as Employee of the Month.
Education and Training
WILLIAM CAREY UNIVERSITY2015Bachelor of Science: Psychology/GerontologyCity, StateWILLIAM CAREY UNIVERSITY Psychology/Gerontology Major August 2012-present
PEARL RIVER COMMUNITY COLLEGE2011-09-09CNA certification: CNA certificationCity, State, USPEARL RIVER COMMUNITY COLLEGE - HATTIESBURG, MS August 22, 2011-September 9, 2011 (CNA course)
Certifications
CNA
Skills
Customer Service, Receptionist, Retail Sales, Sales, Associate, Inventory, Sales Associate, Documenting, Progress, Training, Vocational Training, Customer Relations, Cashier, Cash, Cash Handling, Created Sales, Customer Service Representative, Sales and Clerk, CNA, mental health worker experience, academic training in psychology and gerontology
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Resume Strength
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Resume Overview

School Attended

  • WILLIAM CAREY UNIVERSITY
  • PEARL RIVER COMMUNITY COLLEGE

Job Titles Held:

  • ACTIVE TREATMENT TECHNICIAN
  • STOCKER/CASHIER
  • SALES ASSOCIATE
  • CUSTOMER SERVICE REPRESENTATIVE
  • CENTRAL TRANSPORTER

Degrees

  • Bachelor of Science : Psychology/Gerontology
    CNA certification :

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