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accounts specialist resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Experienced Account Specialized proficient in data verification, account updates and problem solving. Deep understanding of financial and payment matters as well as customer service and sales activities. Bringing 18 years of related experience.

Skills
  • Customer Service
  • Bookkeeping
  • Payment Processing
  • Data Entry
  • Account Reconciliation
  • Invoicing and billing
  • Organization and planning
  • Team Leadership
Work History
08/2018 to 03/2020
Accounts Specialist Gallagher Bassett Nz Ltd Cincinnati, OH,
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy for over 100 accounts
  • Submitted cash and check deposits and generated cash receipts to record money received
  • Assessed data and information to verify entry, calculation and billing code accuracy
  • Responded to inbound inquiries regarding accounts and payments
  • Reconciled accounts receivable ledger to verify payments and resolve variances
  • Prepared and mailed invoices to customers, processed payments and documented account updates
  • Sent invoices via mail, email or online means
  • Kept detailed track of 3 service personnel and all in-progress and completed calls
  • Closely monitored dispatch board to triage and prioritize daily calls
11/2015 to 07/2018
Office Supervisor Beacon Health System Mishawaka, IN,
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Assessed personnel performance and implemented incentives and team-building events to boost morale
  • Managed and helped team of 5 with day-to-day work and complex problems by applying motivational and analytical strategies
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
  • Leveraged computerized accounting software to create and maintain accurate customer account records
  • Responded to inbound inquiries regarding accounts and payments
  • Minimized accounts receivable collections by over 65% within first 4 months of employment and reconciled customer billings and statements
09/2014 to 11/2015
Accounts Receivable Specialist Advanced Group Chicago, IL,
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
  • Leveraged computerized accounting software to create and maintain accurate customer account records.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Assessed data and information to verify entry, calculation and billing code accuracy for all 5 locations.
  • Responded to inbound inquiries regarding accounts and payments.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Sent invoices via mail, email or online means.
  • Reviewed customer files on regular basis to make sure receivables were in sound condition.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
10/2001 to 07/2014
Office Supervisor Beacon Health System La Porte, IN,
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Created improved filing system to maintain secure client data.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Processed payrolls on both weekly basis for 100 employees.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Researched and resolved time discrepancies.
  • Checked accrued hours against listed hours for leave time.
  • Updated employee banking records when it was necessary.
  • Maintained payroll information by calculating, collecting and entering data.
Education
Expected in to to
High School Diploma:
Brunswick High School - Brunswick, MD
GPA:
Expected in to to
Associate of Science: Business Management
Frederick Community College - Frederick, MD,
GPA:
Expected in to to
Bachelor of Science: Accounting
University of Phoenix - Tempe, AZ
GPA:

Currently attending with a 3.4 GPA

Expected to graduate in Spring 2021

Affiliations
  • Maryland 4-H All-Star Member

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Resume Overview

School Attended

  • Brunswick High School
  • Frederick Community College
  • University of Phoenix

Job Titles Held:

  • Accounts Specialist
  • Office Supervisor
  • Accounts Receivable Specialist
  • Office Supervisor

Degrees

  • High School Diploma
  • Associate of Science
  • Bachelor of Science

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