Accounts Receivable Supervisor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dynamic and highly qualified Accounts Receivable Supervisor with extensive knowledge of Accounts Receivable, Credit & Collections and Customer Service.


Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Access, Outlook, Great Plains.

AMIE, People Soft, Quicken, Champion, Peachtree, Business Works, Master Builder, Expandable, Crystal Reports, Quick Books, Smart List, Eudora, Netscape, Coveo, Snag It, API Invoice Portal, Various Vendor Management Systems, ISIS, Oracle EBS/CRM, Sales Force, EchoSign, Reg Online, IFOOS, AMS, Quickbase, DocuSign.


Accounting Skills

  • Operated computers programmed with various accounting software to record, store, and analyze information.

General Ledger Accounts

  • Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

    Accounts Receivable Supervisor, 2013 to Current
    Accor Hotels Honolulu, HI,

    Active Network provides technology to organizations throughout the world that run activities or manage facilities.

    • Executed accounts receivable reporting enhancements and reconciliation procedures
    • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software
    • Addressed and resolved non-routine, complex and unexpected variances
    • Reviewed accountant book entries to ensure accuracy of the G/L
    • Worked with management to document and offset unusual expense variances in their respective areas
    • Determined best short- and long-term tracking methodology
    • Maintained confidential information, such as pay rates, bonus targets and pay grades
    • Approve PTO for the team
    • Approve and review Service Now Tickets
    • Process credit card payments for Collectors through AMS
    • Attended weekly meetings with VP of Finance to review top 40 past due accounts
    • Manage 3rd Party Collection accounts and Vendor Payment Manager Systems
    • One on Ones with team of 10 Collectors weekly and 2 Cash Application Specialists
    • Account reconciliations, refund request approvals and Credit Memo approvals
    • Manage Bad Debt Write Offs Create policy, procedure documents and lead training sessions
    Senior Collection Specialist Lead, 2010 to 2013
    Precisely Saint Louis, MO,

    Vericrest Financial- A premier financial services company primarily engaged in the servicing of residential mortgage and consumer finance loans.

    • Assist home owners with loan modifications, payment plans, short sales and deeds
    • Set payment plans for home owners to get them back on track
    • Assisted short sale department with new leads
    • Assisted home owners with budgeting plans for repayment options
    • Assisted home owners with questions and provide solutions for distressed properties
    • Answered various incoming and made outgoing calls to home owners to assist with outstanding account balances
    • Managed and cured several accounts daily
    Client Accounting Representative, 2004 to 11/2008
    Omni Hotels Montreal, CA,

    The Leader in Healthcare Staffing.

    • Maintain and manage over 200 customer accounts daily
    • Average of 150 plus collection calls and email communications per week to the facilities
    • The ability to read and decipher healthcare contracts
    • Process daily adjustment write offs for short paid and non- paid invoices
    • Invoice reproduction when billing issues occur or when the facility requested that the original information be changed to correct bill rates or hours
    • Direct communication with Director of Nursing, CFO's, Controllers and Nurse Managers in order to resolve past due accounts
    • Work closely with Regional Directors (Outside Sales force) regarding hospital contracts, rates, billing issues, system set up issues while consistently building and maintaining customer relations
    • Work closely with Time Processing to have travelers hours corrected, conduct audits when rate increases/decreases take effect or to correct facility disputed hours
    • Work closely with the contracts department on purchase order updates, placement updates and facility staffing contacts
    • Work closely with the Hospital Account Managers to correct system information concerning traveler rates, travel costs and traveler bonuses
    Accounts Receivable/Contracts Administrator, 2003 to 2004
    FICOM Corporation City, STATE,

    A nationally recognized leader in Communications Wiring industry

    • Daily invoicing of contracts and service orders
    • Cash posting of receivables
    • Allocations reconciliation monthly
    • Sales and Use Tax payments and account reconciliation for quarterly tax
    • A/P and bank reconciliation for two separate companies
    • Daily updates sent to upper management for all cash accounts
    • Aging analysis report completed daily for upper management
    • Collection calls for all past due accounts
    • Managed and created reports for government agencies
    • Managed and controlled contract accounting for large accounts
    Accounting Manager/Customer Service Manager/HR Benefits Manager, 2001 to 2003
    Pro Performance Sports City, STATE,

    Manufacturer of the Hit-Away Baseball/Softball training aide.

    • Processed and screened new hires
    • Light Payroll functions
    • Managed Healthcare requests for all employees
    • Managed and maintained customer service complaints, schedules and billing issues
    • Reconciled bank accounts and created reports for upper management
    • Created and maintained accounting policies and procedures
    • Supervised and managed customer service staff
    • Controlled and managed credit card functions daily
    • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions
    Staff Accountant, 2000 to 2001
    E-Net Partners, Inc City, STATE,
    • An innovative Computer Manufacturer specializing in building computer systems in conjunction with leading software companies.
    • Prepared and managed sales commissions
    • Collection management
    • A/P reconciliation, check writing and posting
    • New vendor and customer set up
    • Prepared Sales and Use Tax
    • End user billing management
    • Credit card processing, posting and reconciliation.
    • Addressed and resolved non-routine, complex and unexpected variances
    Various, 2009 to Current
    Additional Experience City, STATE,
    • Professional Background Singer, Songwriter and Arranger, Owner of An Event by De'Shell Wedding & Event Planning Services, Voices of Prayze Band Business Manager 2000-Current.
    BA: Business Management, Expected in 2016
    Western Governors University - ,

    Emphasis in Business Administration

    BA: Business Management, Expected in
    University of Phoenix - ,

    Business Management 2010-2012

    AA: Business Management, Expected in 2010
    Miramar College - ,

    Business Management

    AA: , Expected in 1989
    Highline Community College - ,

    General studies

    Diploma: , Expected in 1988
    Lindbergh High School - Seattle, WA

    Account Reconciliations, Accounts Payable, Bank Reconciliations, Billing, Budgeting, Cash Receipts, Contracts, Credit and Collections, Vendor Management.

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    Resume Strength

    • Personalization
    • Strong Summary
    • Target Job

    Resume Overview

    School Attended
    • Western Governors University
    • University of Phoenix
    • Miramar College
    • Highline Community College
    • Lindbergh High School
    Job Titles Held:
    • Accounts Receivable Supervisor
    • Senior Collection Specialist Lead
    • Client Accounting Representative
    • Accounts Receivable/Contracts Administrator
    • Accounting Manager/Customer Service Manager/HR Benefits Manager
    • Staff Accountant
    • Various
    • BA
    • BA
    • AA
    • AA
    • Diploma

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