accounts receivable supervisor resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Skilled Accounts Receivable Specialist with 19 years of experience in high-volume accounts receivable departments. Adept in managing all customer disputes and resolved discrepancies. Excellent ability to balance an extremely heavy workload while managing a team of 6 employees. Driven to Exceed goals and reduce company debt. Excited to bring talent, leadership and in-depth knowledge of accounts receivable/collections to growing organization .
Skills
Aging report creation
Employee training
Credit analysis
Leadership
Problem resolution
Critical thinking
Team building
Friendly, positive attitude
Credit and collections
Account reviewing
Account reconciliation
Invoicing and billing
Friendly, positive attitude
Accounts receivable
Payment processing
Cash Flow analysis
Skip tracing
Team-oriented
PeopleSoft
Account reconciliation expert
Multitasking
Communication
Payment reviewing
Invoice statements
Oracle
Experience
Sr. Collections Representative, 03/2021 to Current Accor Hotels – Wailea, HI,
Oversaw and trained new employees on collection methods, documentation requirements and performance strategies.
Researched, evaluated and resolved discrepancies and customer concerns.
Contacted customers to collect outstanding payments, negotiated installment methods and processed payments.
Researched and resolved billing and invoice problems.
Assisted with Month Close Process
New Customer Account Set-up's
Processed payments over phone and set up recurring drafts.
Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
Updated accounts with documentation of interactions and current information.
Identified high priority situations and took appropriate escalation actions to resolve issues.
Identified problem collection accounts to eliminate bad debt.
Researched and resolved collections disputes to maintain customer relationships.
Accounts Receivable Supervisor, 02/2016 to Current Bd (Becton, Dickinson And Company) – Tempe, AZ,
Supervised team of 6 A/R Representatives for an InformationTechnology company, training employees on best practices and cultivating strong financial forecasting.
Identified past due accounts and contacted account holders to arrange payment.
Negotiated payment plans and arrangements.
Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching write-offs.
Contacted customers to collect outstanding payments, negotiated installment methods and processed payments.
Received and submitted payments and applied amounts to customer balances.
Handled accounting operations such as updating journal entries, pursuing collections and reconciling accounts.
Organized financial information and modeled data for trend forecasting.
Received payment and posted to appropriate customer accounts.
Monitored status of legal invoices for litigation by foreclosure attorneys.
Collaborated with legal department officials on bankruptcy cases for management of proceedings and post-petition payments.
Notified customers of delinquent accounts with attempt to collect outstanding amounts.
Recorded and updated customer personal accounts with accurate contact information.
Recorded information about customers' financial status and collections status efforts.
Cross-trained employees, enabling completion of all priority tasks during personnel absences.
Updated documentation and reports for business records.
Documented office procedures and processes for use by all administrative personnel in my department.
Senior Accounting Specialist, 06/2014 to 02/2016 Alliant – San Francisco, CA,
Reviewed and reconciled discrepancies in accounts and financial documentation.
Oversaw the daily management of 2000+ accounts and over $15M in accounts receivables
Researched and analyzed credit risks, assessing credit history and approving or denying extension of credit
Processed payments over phone and set up recurring drafts.
Received payment and posted to appropriate customer accounts.
Negotiated credit extensions to assist customers in paying overdue accounts.
Reviewed accounts to determine payment plan compliance.
Notified customers of delinquent accounts with attempt to collect outstanding amounts.
Recorded and updated customer personal accounts with accurate contact information.
Recorded information about customers' financial status and collections status efforts.
Accounts Receivable Specialist, 03/2012 to 05/2014 Great Western Bank – Redfield, SD,
Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
Interfaced with customers to bring accounts current with suitable repayment plans.
Evaluated open accounts to look for past-due balances and pursue collection strategies.
Processed payments over phone and set up recurring drafts.
Located and monitored overdue accounts using billing system to begin collections process.
Received payment and posted to appropriate customer accounts.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.