Accounts Receivable Specialist Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Committed Administrative professional with exceptional customer service and decision making skills. Strong work ethic, goal oriented personality and great initiative. Offering over a decade of experience in business operations. Adept communicator with fluency in Spanish

  • Bilingual
  • Payment management
  • Investigative research
  • Adjustment posting
  • Credit and collections
  • Statement issuing
  • Data entry documentation
  • QuickBooks expert
  • Account balancing reconciliation
  • Mail management
  • Sensitive material handling
  • CRM and office management software
  • Microsoft
  • Google Suites
  • Project Planning
  • Customer service
Education and Training
Long Island University Greenvale, NY, Expected in 2010 Bachelor of Arts : Psychology - GPA :
Long Island University Greenvale, NY Expected in 2017 Master of Science : Speech Pathology - GPA :
Alertmedia - Accounts Receivable Specialist
Chicago, IL, 02/2019 - Current
  • Responsible for tracking and resolving outstanding payment issues and generate weekly aging reports in a timely manner
  • Conduct account research and analysis
  • Prepare and maintain various reports
  • Maintain an accurate aging report
  • Identify and execute the necessary process adjustments
  • Send statement to outstanding customers
  • Reconcile A/R to the G/L
  • Interact with customers to resolve outstanding issues
  • Prepare and process invoices according to purchase orders
  • Interpret and apply cash receipts
  • Inform customers and collect overdue payments
  • Maintain accounts receivable records both electronically and physically
  • Verify and issue credits to customer accounts based on their payment histories
  • Review and prepare new accounts for credit
  • Ensured digital and physical files are organized and easy to access
  • Responded to clients' queries in a timely manner
  • Manage customer account activity using APPRISE work flow tool
  • Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
  • Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.
  • Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
  • Generated, mailed and monitored invoices.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Methodically resolved active claims by analyzing possible discount violations, PODs, shortages, returns and related advertising.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Montana State University, Inc - Administrative Manager
Bozeman, MT, 04/2017 - 01/2019
  • Manage the execution of progression programs, leaves of absence, return-to-work process, attendance, and generation of corrective action forms
  • Provide highest quality service, and solicit sales of additional services or products: monthly plans, gift cards or special offers
  • Oversaw aspects of data management for CRM programs and proprietary database to include daily updates and backup, report generation and troubleshooting or repair service requisition.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Applied Molecular Transport Inc. - Executive Assistant
South San Francisco, CA, 12/2017 - 08/2018
  • Served as direct liaison for CEO, department executives, patients, and vendors
  • Responded promptly to CEO’s queries and managed his daily schedule and travel arrangements
  • Monitored inbound inquiries and responded to and/or rerouted emails appropriately
  • Worked with CEO on special projects manuals policies and procedures
  • Participated in preparation for audits and resolved financial discrepancies on behalf of the practice
  • Communicated with board members and managed materials and details for quarterly board meetings
  • Coordinated video conferencing for employee work-related training seminars
  • Assisted with team building initiatives and participated in weekly leadership meetings; generated agendas, recorded minutes and followed up on action items
  • Created correspondence and screened phone calls, emails, mail, and visitors
  • Kept track of office inventory; prepared purchase requests for office supplies
  • Maintained attendance reports of all office employees and the company’s filing system (library,Online calendar and cloud system); troubleshoot malfunctions
  • Trained new hires on office management systems and when needed assumed additional responsibilities such as billing coordinator, front desk receptionist or translator
  • Upheld strict confidentiality with sensitive information, financial documents, and personal matters
  • Purchased gifts on behalf of the practice and provide support to family members of the CEO
  • Drafted invoices, reports and proposals using QuickBooks.
  • Planned and executed corporate meetings, lunches and special events for groups of 30+ employees.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Facilitated accurate schedule management and event coordination for senior leadership.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
Plaid - Office Manager
New York, NY, 02/2006 - 05/2016
  • Directed personnel, budget preparation and control, fiscal affairs, equipment utilization, and records control
  • Designed process improvements in partnerships with related departments to maximize resources and enhance operational efficiencies
  • Responsible for supporting the staff and exceeding the company’s financial goals and objectives
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Updated employee paperwork and records.

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Resume Strength

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Resume Overview

School Attended
  • Long Island University
  • Long Island University
Job Titles Held:
  • Accounts Receivable Specialist
  • Administrative Manager
  • Executive Assistant
  • Office Manager
  • Bachelor of Arts
  • Master of Science