Accounts Receivable Specialist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Well-organized Accounts Payable Clerk prepared to take the next step with a new team in Omaha or the surrounding area. Skilled at efficiently processing vendor invoices and maintaining an up-to-date system. Capable of processing checks and producing aging reports and invoice registers. Able to effectively manage strict deadlines, schedules and repetitive tasks with a positive, can-do attitude.

  • Customer service excellence
  • Transaction processing
  • Mathematical strengths
  • Excellent verbal communication
  • Professional appearance
  • Credit card payment processing
  • Cash register operation
  • POS expertise
  • High volume transactions
  • Money management
  • Cash handling policies
  • Customer order recording
  • Restocking inventory
  • Written and verbal communication
  • Register balancing
  • Transaction reconciliations
  • Scanner operations
  • Account management
  • Financial planning
  • Revenue forecasting
  • Check processing
  • Account analysis
  • Bill payment
  • Accounts payable
  • Vendor account monitoring
  • Public and private accounting
  • Financial reporting
  • Adobe software proficiency
  • Internal audit
  • Account reconciliations
  • Multitasking
  • Flexible team player
  • Complex problem solving
  • Aged account reporting
  • Trend forecasting
  • Maintaining service levels
  • Personnel records maintenance
  • Workforce management tools
  • Setting schedules
  • Bill processing
  • Billing dispute resolution
  • Accounts receivable expertise
  • Invoicing proficiency
  • Fiscal reporting
  • Payment management
  • Credit and collections
  • Audit procedures
  • Adjustment posting
  • Accounts receivable
04/2021 to Current
Billing Agent Truck Stop AL, State,
  • Solved issues with well-organized and professional approach.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Established, enforced and optimized billing procedures to streamline operations and minimize aging balances.
  • Contacted vendors to follow up on late invoices.
10/2020 to 03/2021
Accountant American Cast Iron Pipe Company Charlottesville, VA,
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Prepared and reviewed financial statements, resolving discrepancies after careful analysis.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Analyzed financial statements and income statements to review company's financial performance.
  • Assessed accounting accuracy, performing daily cash functions, including A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
  • Monitored all company costs and presented budget forecasts each quarter.
  • Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
  • Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
  • Processed over 20 payments every week.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Examined and processed chargeback notifications to customers for payment to avoid releasing debt to outside collection agencies.
04/2019 to 07/2020
Accounts Receivable Specialist Alertmedia Austin, TX,
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Methodically resolved active claims by analyzing possible discount violations, PODs, shortages, returns and related advertising.
  • Generated, mailed and monitored invoices.
  • Processed over 120 payments every week.
06/2018 to 04/2019
Workforce Analyst Sykes Enterprises Incorporated Orem, UT,
  • Determined appropriate schedules and made proactive adjustments to meet coverage and service objectives.
  • Developed new-hire training materials regarding all attendance and schedule matters.
  • Handled all schedule-related requests, including PTO, shift swaps and overtime.
  • Created and updated different documents, reports and spreadsheets with software such as Excel, Outlook, and aspect.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Answered employee questions regarding schedules and time off and resolved any issues.
  • Assisted managers by ordering items for our call center needs.
  • Managed day-to-day operations and maintenance of equipment in our tech department.
  • Created and updated different documents, reports and spreadsheets with software such as Excel.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
10/2013 to 06/2018
Accounts Payable Specialist Airslate Brookline, MA,
  • Inputting invoice, data entry, Vlookup in Excel, check payments, matching invoices to checks, 10-key, adobe, Microsoft office, and oracle.
  • Liaised with vendors and customers to confirm information and address client issues.
  • Reduced financial discrepancies by accurately processing invoices and journal entries with zero discrepancies.
  • Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
  • Reached out to customers to verify information and follow up on issues.
  • Supported department staff by performing a wide range of clerical and administrative tasks.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Reached out customers to collect outstanding payments via email and phone.
  • Partnered with Accounts Payable Manager to analyze overdue customer accounts and determine fees for late payment.
  • Used oracle to manage financial statements, accounts receivable, accounts payable, checks and invoices.
05/2010 to 01/2015
Cashier Jo-Ann Fabrics Sheboygan Falls, WI,
  • Kept check-out lanes clean, neat and well-stocked to project professional appeal to customers.
  • Protected fragile purchases by wrapping and boxing products.
  • Managed cash drawer throughout shift, keeping big bills out of sight and appropriate levels of change and small bills to meet customer needs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshoot and resolved issues with cash registers, card scanners and printers to minimize customer delays.
  • Increased customer satisfaction through friendly and professional communication.
  • Provided exceptional customer service by helping customers find specific products, answering questions and offering advice.
  • Maintained consistent efficiency and professionalism while managing high-volume shifts of over 300 customers.
  • Cross-trained in Store Manager and Office Manager roles to provide backup during slow periods and enhance store efficiency.
  • Reduced company risk and complied with regulations by properly verifying customer identification for alcohol or tobacco purchases.
Education and Training
Expected in 2010
High School Diploma:
Plattsmouth High School - Plattsmouth, NE
Expected in
2 years study: Criminal Justice
Metropolitan Community College - Omaha, NE

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Resume Strength

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  • Measurable Results
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  • Strong Summary
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Resume Overview

School Attended
  • Plattsmouth High School
  • Metropolitan Community College
Job Titles Held:
  • Billing Agent
  • Accountant
  • Accounts Receivable Specialist
  • Workforce Analyst
  • Accounts Payable Specialist
  • Cashier
  • High School Diploma
  • 2 years study

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