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Accounts Receivable Specialist Resume Example

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ACCOUNTS RECEIVABLE SPECIALIST
Summary

Talented Accounts Receivable Specialist with 4 years' experience in financial services, collections, and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven ability to improve workflow efficiencies while maintaining high standards in customer service.

Skills
  • Adjustment posting
  • Audit procedures
  • Bill processing
  • Credit and collections
  • Billing dispute resolution
  • Investigative research
  • Statement issuing
  • Payment management
  • Cross-functional team collaboration
  • Accounts receivable
  • Claims processing
  • Solution development
  • Accounts receivable expertise
Experience
Accounts Receivable Specialist04/2016 to CurrentChange Healthcare CorporationClinton Twp, MI
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Routinely contacted insurance companies with balances over 60 days past due to resolve delinquencies.
  • Worked closely with delinquent accounts to collect and reconcile accounts through approved channels.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Oversaw disputes resolution and reconciliation for client accounts.
Orthodontic Office Manager08/2010 to 04/2016Midwestern DentalSterling Hgts, MI
  • Supervisedmultiple orthodontic assistants and offered assistance to promote optimal productivity.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Generated financial reports for management review.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Developed and administered department budgets.
  • Developed and actualized plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Organized patient files and streamlined operations to improve efficiency.
  • Supervised office with employees, consistently cultivating productive and positive work atmosphere.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Waitress06/2008 to 08/2010Big Boy Restaurants International LLCEastpointe, MI
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
Medical Billing And Coding Degree: Healthcare Billing01/2004National Institute Of TechnologySouthfield, MI
Some College (No Degree): General StudiesMacomb Community CollegeWarren, MI
High School Diploma06/1999Henry Ford Ii High SchoolSterling Heights, MI
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Resume Overview

Companies Worked For:

  • Change Healthcare Corporation
  • Midwestern Dental
  • Big Boy Restaurants International LLC

School Attended

  • National Institute Of Technology
  • Macomb Community College
  • Henry Ford Ii High School

Job Titles Held:

  • Accounts Receivable Specialist
  • Orthodontic Office Manager
  • Waitress

Degrees

  • Medical Billing And Coding Degree : Healthcare Billing 01/2004
    Some College (No Degree) : General Studies
    High School Diploma 06/1999

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