, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Seeking a position in a growth-oriented company, where my customer relations experience can be fully
utilized to enhance the company brand name, dedicated team player experienced in overseeing
operations of individual and multi-unit facilities.
Experience
Project Manager/Quote Coordinator, 07/2018 - Current Mdu Resources Group, Inc. – Bakeoven, OR,
Defined project deliverables and monitored status of tasks.
Made changes to the project scope and cost and implemented the most effective change management processes to keep the project up-to-date.
Supervised project schedules to make sure that key milestones were being met at every phase.
Met with clients to ascertain project intent, requirements and budgets.
Brought projects in on-time and in accordance with budget and quality standards.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Coached project management teams on recognizing and minimizing risks, using key actual projects as examples.
Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
Prepared cost analyses, tracked change orders and managed schedules to improve project performance.
Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Produced time and cost estimates for change orders.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Assisted with month-end and year-end closings to support accounting system accuracy.
Accounts Receivable Specialist, 03/2022 - 07/2022 Hand & Stone – De Land, FL,
Evaluated open accounts to look for past-due balances and pursue collection strategies.
Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
Service Manager, 03/2010 - 03/2018 Woodcraft Rangers – City, STATE,
Demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals.
Retail Service Leadership Academy Graduate.
Prepared Monthly schedules for Tellers & Bankers.
Supervising up to 25 employees daily.
Supporting the Staff by approving/overseeing transactions as needed, assisting with balancing issues, coaching, and providing feedback to ensure consistent performance and excellent customer satisfaction.
Managing/approving and resolving customer conflicts, following procedures to minimize errors and reduce fraud.
Recommending additional products and services to meet customer's needs.
Balancing cash box daily, including main store vault and Atm's.
Organize and coordinate charity events/ Team engagement events.
Provide leadership, Training and support to new inexperienced staff members.
Order and Accept cash shipments from Brinks on daily basis.
Represent Team by going on daily calls and weekly meetings with district.
Prep Team for Yearly & Quarterly Audit Review.
Conduct Daily Observations on tellers to improve Customer Service.
Implemented Staff Development to ensure team members had necessary skill sets to succeed in their current roles and be positioned to take the next step in their careers.
Club Leader, 04/2008 - 04/2010 Vision Shoes – City, STATE,
Promote a healthy development for a strong impacted youth that offer limited growth opportunities.
Enrichment and recreation programs that nurture and give self-reliance leadership abilities.
Instructed a variety of classes such as Dance, Volleyball, Fashion, and Science.
Supervisor/ Sales, 01/2005 - 02/2008 Company Name – City, State,
Recruited
and trained staff.
Supervised and motivated teams performance.
Required to make nightly deposits.
In Charge of new inventory and stocking.
Responsible for 10 people at a time.
Prepared weekly schedule
Education and Training
: , Expected in - South Gate High School - South Gate, CA GPA:
: , Expected in - Long Beach City College LAC Campus - Long Beach, GPA:
: , Expected in - South Coast College - Orange, CA GPA:
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