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Accounts Receivable Specialist Resume Example

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ACCOUNTS RECEIVABLE SPECIALIST
Summary
Seeking a position in a growth-oriented company, where my customer relations experience can be fully utilized to enhance the company brand name, dedicated team player experienced in overseeing operations of individual and multi-unit facilities.
Skills
  • Excellent communication Skills
  • People Oriented
  • 50 WPM
  • Excellent Cash handling 
  • Risk Management expertise
  • Experience with Oracle
  • Creative Problem Solving
  • Computer Literate
Experience
07/2018 to Current
Project ManagerWalters Wholesale Electric Co. － Los Angeles, CA
  • Defined project deliverables and monitored status of tasks.
  • Delivered status reports to stakeholders for budgeting and planning purposes.
  • Made changes to the project scope and cost and implemented the most effective change management processes to keep the project up-to-date.
  • Supervised project schedules to make sure that key milestones were being met at every phase.
  • Met with clients to ascertain project intent, requirements and budgets.
  • Developed slideshows and other forms of media to present project progress to the executive team.
03/2018 to 07/2018
Accounts Receivable SpecialistYamaha Corporation of America － Anaheim, CA
  • Executed accounts receivable reporting enhancements and reconciliation procedures. 
  • Managed manual and automatically dialed outbound calls in a call center environment.
  • Kept calm, stayed professional and provided exceptional service on all calls.
  • Reviewed accounts to determine payment plan compliance.
  • Processed payments over the phone and set up recurring drafts.
  • Minimized loss by negotiating payment terms directly with clients, consistently achieving 90% recovery rate.

  • Examined and processed charge back notifications to customers for payment to avoid releasing debt to outside collection agencies.
  • Partnered with cash application team and credit manager on the timely and accurate posting of remittances.
  • Methodically resolved active claims by analyzing possible discount violations, PODs, shortages, returns and related advertising.
  • Routinely contacted account holders with balances over 3 days past due to resolve delinquencies.
04/2010 to 02/2018
Service ManagerWells Fargo Bank － Lynwood, CA
  • Demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals.
  • Retail Service Leadership Academy Graduate.
  • Prepared Monthly schedules for Tellers & Bankers.
  • Supervising up to 25 employees daily.
  • Supporting the Staff by approving/overseeing transactions as needed, assisting with balancing issues, coaching, and providing feedback to ensure consistent performance and excellent customer satisfaction.
  • Managing/approving and resolving customer conflicts, following procedures to minimize errors and reduce fraud.
  • Recommending additional products and services to meet customer's needs.
  • Balancing cash box daily, including main store vault and Atm's.
  • Organize and coordinate charity events/ Team engagement events.
  • Provide leadership, Training and support to new inexperienced staff members.
  • Order and Accept cash shipments from Brinks on daily basis.
  • Processing Wire Transfers Nationwide/ Overseeing Districts Pending wires.
  • Represent Team by going on daily calls and weekly meetings with district.
  • Prep Team for Yearly & Quarterly Audit Review.
  • Conduct Daily Observations on tellers to improve Customer Service.
  • Implemented Staff Development to ensure team members had necessary skill sets to succeed in their current roles and be positioned to take the next step in their careers.
04/2008 to 04/2010
Club LeaderWoodcraft Rangers － Huntington Park, CA
  • Promote a healthy development for a strong impacted youth that offer limited growth opportunities.
  • Enrichment and recreation programs that nurture and give self-reliance leadership abilities.
  • Instructed a variety of classes such as Dance, Volleyball, Fashion, and Science.
02/2005 to 03/2008
Supervisor/ SalesVision Shoes － Downey, CA
  • Recruited and trained staff.
  • Supervised and motivated teams performance.
  • Required to make nightly deposits.
  • In Charge of new inventory and stocking.
  • Responsible for 10 people at a time.
  • Prepared weekly schedule
Education and Training
200720102012
South Gate High School － South Gate, CA, United States
Long Beach City College LAC Campus － Long Beach
South Coast College － Orange, CA, United States
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Resume Overview

Companies Worked For:

  • Walters Wholesale Electric Co.
  • Yamaha Corporation of America
  • Wells Fargo Bank
  • Woodcraft Rangers
  • Vision Shoes

School Attended

  • South Gate High School
  • Long Beach City College LAC Campus
  • South Coast College

Job Titles Held:

  • Project Manager
  • Accounts Receivable Specialist
  • Service Manager
  • Club Leader
  • Supervisor/ Sales

Degrees


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