Accounts Receivable Specialist Resume Example
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ACCOUNTS RECEIVABLE SPECIALIST
Professional Summary
Efficient Accounts Receivable Professional with 16 years' experience performing various accounts receivable functions. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as a dedicated professional driven to meet team targets and enhance bottom line performance.
Work History
Amplexor - Accounts Receivable SpecialistBoston , MA05/2018 - 09/2019
- Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments utilizing Waystar
- Ensured proper submission of workers compensation claims
- Reviewed Explanation of Payments then posted payments, denials, and adjustments to patient accounts
- Displayed integrity when entering data on patient accounts
- Researched and followed up on denied insurance claims
- Communicated with insurance providers to ensure any denied claims were resolved and resubmitted
- Maintained accounts through aged revenue reporting beginning at 60 days past due
- Liaised between patients, insurance companies and management
- Reconciled batch at end of day, accounting for errors and resolving discrepancies
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information
Accentcare - Cash Application SpecialistCollege Park , GA11/2017 -02/2018
- Retrieved revenue from bank lockbox and payer websites, uploaded electronic remittance advices and patient credit card payments to be posted to appropriate accounts
- Ensured timely and accurate posting of high volume payments ranging from $250,00 to over $1 million on regular basis
- Displayed integrity when entering data on patient accounts
- Searched for source of unidentified payments, then posted to appropriate accounts
- Reconciled batch at end of day, accounting for errors and resolving discrepancies
- Recorded daily revenue and its source on excel spreadsheet.
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information
Eastern Connecticut Health Network - Lead Billing & Remittance SpecialistManchester , CT07/2013 - 07/2017
- Managed over 13 team members and 9 clients
- Provided day to day support to team members and managers on program processes
- Reviewed and processed associate lockbox activities
- Delegated daily program tasks to associates
- Managed various projects requested by management or client
- Audited associate productivity for quality and quantity then provided feedback to management
- Created Standard Operating Procedures to help associates achieve efficiency, quality output and uniformity of performance
- Generated, audited patient statements to identify and resolve any errors prior to submitting to management and client for approval then to patient for payment
- Assisted with new hire onboarding and training sessions
- Participated as team member of subject matter experts to innovate billing software
- Displayed integrity when entering data on patient accounts
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information
Metrolina Internal Medicine, P.A - Medical Reimbursement SpecialistCity , STATE05/2003 - 07/2013
- Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments utilizing Navicure
- Reviewed Explanation of Payments then posted payments, denials, and adjustments to patient accounts
- Communicated with insurance providers to ensure any denied claims were resolved and resubmitted
- Maintained accounts through aged reporting beginning with insurance balances 90 days past due
- Processed and posted patient payments
- Displayed integrity when entering data on patient accounts
- Calculated all payments received, completed bank deposit slips, and made daily bank deposits
- Performed patient collection calls on delinquent accounts beginning at 90 days past due
- Established payment arrangements with patients with follow through until account is made current
- Assisted with front desk duties and answering incoming calls as needed
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information
Accomplishments
- Recognized as subject matter expert
- Promoted to leadership after 6 months of employment
- Exceeded productivity expectation for an entire year
- Increased company revenue by credentialing the medical office and physicians with insurance companies
- Increased revenue by 20% within 45 days of beginning position
- https://www.linkedin.com/in/lisa-johnson-1ba86925
Skills
- Cash application
- Closing processes
- Aging reports analysis
- Customer service
- Process improvements
- Project management
- Team player
Education
Queens UniversityCitySome College: Psychology
2008Central Piedmont Community CollegeCityCertificate: Medical Reimbursement And Coding
1995King's CollegeCityDiploma: Medical Office Assistant
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Resume Overview
School Attended
- Queens University
- Central Piedmont Community College
- King's College
Job Titles Held:
- Accounts Receivable Specialist
- Cash Application Specialist
- Lead Billing & Remittance Specialist
- Medical Reimbursement Specialist
Degrees
- Some College : Psychology
Certificate : Medical Reimbursement And Coding
Diploma : Medical Office Assistant
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