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accounts receivable specialist resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Skilled Accounts Receivable Specialist with 5 years of experience in the daily collections of high volume accounts receivable departments. Adept in managing all customer disputes and resolved discrepancies. Proficient in developing internal reports to capture data for reporting, DSO calculations and monthly close activities.

Skills
  • Payment Management
  • Bill Processing
  • Adjustment Posting
  • Billing Dispute Resolution
  • Credit and Collections
  • Record Reconciliation
  • Attention to Detail
  • Customer Relations
  • Proactive and Self-Motivated
  • Time Management
  • Accounts Receivable
  • Creative Problem Solving
  • Bill Payment and Recordkeeping
  • Multitasking and Prioritization
  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Business Development Understanding
  • Quality Assurance Controls
  • Microsoft Office Expertise
  • Problem-Solving Abilities
Experience
Accounts Receivable Specialist, 05/2017 - Current
Asahi Kasei America Fowlerville, MI,
  • Generated, mailed and monitored invoices.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Prepared and maintained customers' monthly reconciliation schedules.
  • Processed over 500 payments every week.
  • Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.
  • Performed administrative tasks to support strategic initiatives.
  • Improved billing and month-end reporting processes.
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
Customer Service Representative, 05/2017 - Current
Forsyth County, Georgia Cumming, GA,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Made outbound calls to obtain account information.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Reviewed account and service histories to identify trends and resolve issues.
  • Answered customer questions and addressed concerns resulting in reduction in customer complaints.
  • Trained new employees on procedures and policies to maximize team performance.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Exceeded company productivity standards on consistent basis.
Billing Services Specialists, 05/2017 - Current
Primeritus Financial Services City, STATE,
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Prepared and posted weekly payments to vendors and suppliers.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
  • Collected, posted and managed patient account payments.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
  • Gathered information to produce accounts payable reports for review.
Education and Training
High School Diploma: , Expected in 05/2017
-
Mcgavock High School - Nashville, TN
GPA:
Status -
Accomplishments
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • Mcgavock High School

Job Titles Held:

  • Accounts Receivable Specialist
  • Customer Service Representative
  • Billing Services Specialists

Degrees

  • High School Diploma

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