Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Driven Accounts Receivable Specialist with experience reducing open balances by following up with customers and maintaining productive communication. I have extensive, and very good experience in good relationship-building, communication and planning skills. In addition, I have superior work ethic with an analytical approach. I bring 25 years of experience in collections, cash application and accounting/financial services as well as payroll and human resources. With an in-depth knowledge of database and various software usage, I am extremely detail oriented and focused. Key strengths include improving processes and providing superior customer service.

  • QuickBooks
  • Billing Dispute Resolution
  • Data Analysis
  • Payment Management
  • Customer Relations
  • Accounts Payable
  • Bill Payment and Recordkeeping
  • Accounts Receivable
  • Investigative Research
  • Relationship Building
  • Document Coding and Classification
  • Creative Problem Solving
  • Proactive and Self-Motivated
  • Attention to Detail
  • Invoicing Proficiency
  • Statement Issuing
  • Time Management
  • Claims Processing
  • Accounts Receivable Expertise
  • Cross-Functional Team Collaboration
Accounts Receivable Specialist, 12/2009 - Current
Asahi Kasei America Concord, NC,
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Routinely contacted account holders with balances over 60-120 days past due to resolve delinquencies.
  • Interfaced with customers to bring accounts current with suitable repayment plans.
  • Prepared and maintained customers' monthly reconciliation schedules.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Handled wide range of special inquiries and certificates from customers, partners and government agencies.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Generated, mailed and monitored invoices.
  • Oversaw disputes resolution and reconciliation for 300+ customer accounts.
  • Performed administrative tasks to support strategic initiatives.
  • Researched and resolved collections disputes to maintain customer relationships.
  • Processed incoming payments daily, confirming information to maintain accuracy.
  • Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
  • Managed over 300 accounts with accuracy in Salesforce
  • Posted nightly checks keeping detailed records and receipts.
Accounts Payable Coordinator, 02/2005 - 04/2009
Toll Brothers Marietta, GA,
  • Liaised with freight and utility vendors to facilitate timely payments, mitigate late fees and increase accuracy.
  • Helped project and operations management employees with accounting-related concerns.
  • Organized records for yearly audits.
  • Checked accuracy and integrity of purchase orders.
  • Prepared journal entries and reconciled accounts to complete month-end closing processes.
  • Matched invoices with purchase orders, audited for discrepancies and coded each according to general ledger standards.
  • Processed end-of-day paperwork using customized software, verifying deposits and rectifying discrepancies.
  • Resolved vendor and employee inquiries about invoices and purchases quickly through research.
  • Reconciled bank and credit card accounts monthly.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
  • Managed hundreds of accounts worth over millions of dollars with accuracy in Peoplesoft.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month.
  • Issued payments to vendors and suppliers on bi-weekly basis.
Assistant Office Manager, 03/2002 - 12/2004
Super Micro Computer, Inc. San Jose, CA,
  • Monitored office inventory to maintain supply levels.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Maximized and balanced office schedule for optimal productivity and financial returns.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Worked with minimal oversight to review and submit weekly payroll for 250+ salaried and hourly employees.
  • Expedited and settled claims by collaborating with insurance companies and handling collections to expedite payment issues.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Onboarded new employees in time reporting and payroll systems.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Offered child support and distributed wage assignments.
  • Implemented various payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
  • Processed employee rehires, transfers, terminations, garnishments and withholdings.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Collaborated with Office Manager to provide insight into audits regarding payroll processing.
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
Education and Training
BBA: Accounting And Business Management, Expected in 06/2000
Davenport University - Grand Rapids, MI
Associate of Applied Science: Accounting And Business Management, Expected in 06/1997
Wayne County Community Coll - Detroit, MI,

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School Attended

  • Davenport University
  • Wayne County Community Coll

Job Titles Held:

  • Accounts Receivable Specialist
  • Accounts Payable Coordinator
  • Assistant Office Manager


  • BBA
  • Associate of Applied Science

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