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Accounts Receivable Representative Resume Example

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ACCOUNTS RECEIVABLE REPRESENTATIVE
Summary

Skilled Server with key strengths in planning, organizational problem-solving and customer relations. Familiar with financial reconciliations, general ledgers and financial reporting. Detail-oriented, reliable and responsive to changing business needs and regulatory standards.

Skills
  • Vendor relationships
  • Ethical approach to finance
  • Payment coordination
  • Invoicing and billing
  • Conflict mediation
  • Cleaning and sanitizing
  • Data collection and analysis
  • New employee training
  • Sales techniques
  • Lockout remedies
  • Dispatching
  • Complaint resolution
  • Food processing
  • Invoice and payment processing
  • Cleaning and organization
  • Client needs assessments
  • Greeting and seating
Experience
Server
City, StateCompany Name/Apr 2017 to Aug 2017
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Arranged each placesetting attractively and verified all items were clean and free from water spots and chips.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales
Service Lead
City, StateCompany Name/Apr 2014 to Oct 2017
  • Developed skill-specific training programs to promote employee development.
  • Documented training activities and changes to analyze program effectiveness.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Reviewed training delivery methods to optimize training effectiveness and costs.
Accounts Receivable Representative
City, StateCompany Name/Jun 2017 to Mar 2018
  • Reviewed vendor invoices and expense reports, identifying discrepancies.
  • Mitigated risk, maintaining full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections for employees.
  • Posted nightly checks and vendor payments worth up to keeping detailed records and receipts.
  • Processed end-of-day paperwork , verifying deposits and rectifying discrepancies.
  • Answered office phone calls and emails to direct customers and answer questions.
  • Verified credit posting and transactions and reconciled journal entries.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital filled
  • Identified major accounting errors by creating automated cross-referencing processes.
  • Reconciled bank statements and credit cards monthly.
  • Maintained accounts receivable documentation electronically and on paper.
  • Coded invoices and other records to maintain organized and accurate records.
  • Supervised employee petty cash drawer, documenting all transactions in report.

  • Reviewed purchase documents and company receipts
  • Completed daily computer backups, checked for viruses and updated programs.
  • Accurately tracked, verified and approved accounts payable and accounts receivable invoices and total balances into financial software, conducting monthly balance sheet reviews to reconcile variances.
  • Researched and resolved collections and billing disputes with tact and efficiency.
  • Processed customer payments and set up payment plans.
  • Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Education and Training
High School DiplomaWm Henry Harrison High SchoolApr 1994City
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Resume Overview

School Attended

  • Wm Henry Harrison High School

Job Titles Held:

  • Server
  • Service Lead
  • Accounts Receivable Representative

Degrees

  • High School Diploma

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