Accounts Receivable Representative Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Accounts Receivable Clerk specializes in recording financial transactions to generate revenue for products or services rendered. Monitors inflow of money on general ledgers to highlight company profits. Displays strong analysis and organizational skills and advanced EMR/EHR proficiency with demonstrated experience calculating, posting and managing accounting figures and financial records.

  • Customer Relations
  • Verbal and written communication
  • Flexible & Adaptable
  • Excellent work ethic
  • Leadership
  • Good listening skills
  • Strategic Planning
  • Training
  • HIPAA Guidelines
  • Appointment Scheduling
  • EMR / EHR
  • Patient Relations
  • Excellent Interpersonal Skills
  • Insurance Knowledge
  • Scheduling Proficiency
Eastern Gateway Community College Steubenville, OH Expected in Health Information Management Associate Degree : Health Information Management - GPA :
Dodge City High School Dodge City, KS, Expected in 05/2006 High School Diploma : - GPA :
Work History
Marco Technologies - Accounts Receivable Representative
Detroit, MI, 05/2019 - Current
  • Communicated with customers to identify and resolve outstanding payments.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Responded to inbound inquiries regarding accounts and payments.
Vetcor - Receptionist
North Branford, CT, 10/2014 - 05/2019
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Collected, sorted, distributed and sent mail and packages.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Provided clerical support to 20 company employees by copying, faxing and filing documents.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept records in Eclinical Works to maintain all data by entering and updating information.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office efficiency by handling numerous callers per day.
  • Completed and filed financial documentation for accounting purposes.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed master calendar and scheduled appointments for multiple providers based on optimal patient loads and clinician availability.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Completed clerical duties and tasks for clinic administration.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
Books-A-Million, Inc. - Co-Manager
Fayetteville, NC, 10/2009 - 10/2014
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
  • Prepared and submitted end-of-shift reports.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Built effective training and coaching strategies to optimize team performance.
  • Assisted customers by answering questions and fulfilling requests.
  • Received and processed customer payments.
  • Educated customers on promotions to enhance sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Displayed new stock and rotated existing products.
Volunteer work

Over the years, I have volunteered in many areas throughout our community. I have volunteered for Roundup Arena off and on since I was about 13 years old. I have always handled the public very well, these skills learned there, have helped set me up for success in my previous and current occupations.

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Resume Strength

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Resume Overview

School Attended
  • Eastern Gateway Community College
  • Dodge City High School
Job Titles Held:
  • Accounts Receivable Representative
  • Receptionist
  • Co-Manager
  • Health Information Management Associate Degree
  • High School Diploma

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