accounts receivable manager production assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Knowledgeable administrative professional bringing excellent multitasking abilities developed over 24 years of sales and office experience. Dedicated to solving challenges while promoting company products and maintaining loyal satisfied customers. Articulate, energetic and results-oriented with passion for developing relationships and growing business.

  • Account updating
  • Collections expertise
  • Excellent Phone Etiquette
  • Accounts payable and receivable
  • Sales experience
  • Sales support
  • Creating sales strategies
  • Purchasing experience
  • High-quality customer service
  • Superb communication Skills
  • Excellent written communication
  • Hard-working and reliable
  • Courteous and team oriented
  • Friendly and outgoing
Work History
Accounts Receivable Manager / Production Assistant, 11/2004 to Current
Home DepotHyannis, MA,
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Compiled Delinquent Accounts and Overdue reports outlining balance and payment information.
  • Posted monthly payments, performed research, tracked misapplied payments.
  • Sent invoices via mail, email or online means.
  • Responded to inbound inquiries regarding accounts and payments.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Handled High Volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Worked with Accounts Payable and assisted them with processing invoices for collection commissions.
  • Preformed in-house collection procedures and composed demand letters.
  • Worked with third party collection agencies once in-house efforts were exhausted.
  • Reviewed activities for production team to complete tasks on time.
  • Placed customer orders and processed updates for advertising and media information.
  • Worked with design department to assure customer satisfaction with ad designs and schedules.
  • Assisted with page layout, proofreading and digital approval of advertising.
  • Worked with customers to understand requirements and provide exceptional service.
Entrepreneur /Small Business Owner, 02/2002 to 07/2004
Travelzoo Inc.Chicago, IL,
  • Trained and developed team members
  • Supervised helpers and co-workers.
  • Purchased and maintained inventory for party rental services and wedding events.
  • Coordinated with participating vendors during event planning.
  • Conferred with event staff at event site to coordinate details.
  • Authorized financial transactions with vendors for event services.
  • Corresponded with clients to answer questions and resolve issues.
  • Confirmed permits, insurance, and notices needed for events.
  • Arranged equipment, transportation, and other day-of-event needs.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Attended bridal industry events to promote services and build relationships with prospective vendors.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
Sales Team Member, 03/1994 to 02/2002
Cosby Harrison Compnay (TAP Publishing)City, STATE,
  • Traveled to businesses and equipment sights for in-person sales visits.
  • Contacted prospective clients with cold-call sales techniques
  • Targeted prospective clients by reviewing business directories, building database of leads and presenting our marketing product.
  • Achieved sales goals by promoting our Magazine and enrolling clients from dealerships such as Caterpillar, Komatsu, etc. as well has small companies and individual contractors
  • Developed new business by networking with prospects and valuable customers at Trade Shows, Heavy Equipment Auctions and Hospitality events.
  • Updated sales strategies and marketing channels to increase business
  • Brought in new customers and retained base through proactive management of individual needs and exceptional customer service
  • Quoted prices, listed terms and included information in customer proposals
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Sales Associate, 01/1989 to 12/1992
Hill's Sporting Goods / Hill's Department StoreCity, STATE,
  • Processed product returns and assisted customers with other selections.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue..
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Completed orders for team sports groups, heat pressing, packaging and shipping.
High School Diploma: , Expected in 05/1991 to Cumberland County High School - Crossville, TN
: Interior Design, Expected in to Middle TN State University - Murfreesboro, TN,
: Education / Design, Expected in to Tennessee Tech University - Cookeville, TN,
: Summer Courses, Expected in to Roane State Community College - Crossville, TN,
: Home Study Courses, Expected in to University of TN - Knoxville, TN,
Additional Information

Having been raised in a large family of entrepreneurs, I have participated in many aspects of their businesses and I have worked with the public from a very young age. My background has given me immeasurable work ethic and skills that I can apply to any job or project presented to me. One of the most valuable lessons I've learned over the years holds true for achieving customer loyalty and satisfaction. That lesson is to always listen when interacting with customers and remember that it's their interests, not yours.

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Resume Overview

School Attended

  • Cumberland County High School
  • Middle TN State University
  • Tennessee Tech University
  • Roane State Community College
  • University of TN

Job Titles Held:

  • Accounts Receivable Manager / Production Assistant
  • Entrepreneur /Small Business Owner
  • Sales Team Member
  • Sales Associate


  • High School Diploma

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