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Accounts Receivable Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Exceptionally organized, knowledgeable and dedicated professional that possess great interpersonal skills and the ability to motivate and direct others in a supportive team environment. Self motivated individual with an insatiable drive to achieve and exceed goals.

Skills
  • Data Analysis
  • Prioritizing and Planning
  • Team Building Leadership
  • Critical Thinking
  • Operational Reporting
  • Adaptable to Changing Conditions
  • Decision Making
  • Relationship Building
  • Time Management
  • Employee Training Oversight
  • Spreadsheet Tracking
  • Account Posting
  • Verbal and Written Communication
  • Billing and Invoicing
  • Rate, Rule and Regulation Updating
  • Microsoft Office
  • Insurance Negotiation
  • Cash Flow Management
  • Insurance coverage verification
  • Prior authorization processing
  • Medicare and Medicaid Compliance
  • Audit support
  • Insurance Policies
  • Account Reconciliation
Education
Holyoke Community College Holyoke MA, Expected in 08/2015 Medical Billing Certificate : Medical Billing And Coding - GPA :

Relevent Courses Taken: Health Information Management, Electronic Health Records, Coding Procedures, Medical terminology, Health Insurance Reimbursement and Computerized Billing; Human A&P and Disease Process for Medical Billing; 160 hour Medical billing co-op at Hampden Urological Associates in Holyoke, MA; Deans List 2014

Work History
Crane Co. - Accounts Receivable Manager
Nashua, NH, 12/2019 - Current
  • Verified discrepancies and resolved clients' billing issues
  • Reconciled daily AR ledger and verified proper posting.
  • Posted revenues by verifying and entering transactions from lock box and local deposits.
  • Resolved valid or authorized deductions by entering adjusting entries.
  • Completed daily process adjustments to maintain accuracy.
  • Processed incoming payments in accordance with established financial policies.
  • Updated aging reports based on daily audits.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Prepared bills receivable, invoices and bank deposits.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Complied with established internal controls and policies.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Identified improvement changes regarding key processes for internal controls and accounting procedures.
  • Supported Director of Operations with special projects and additional job duties.
  • Managed Patient Accounts team
  • Trained and mentored staff on procedures, compliance requirements and collections techniques.
  • Performed testing for billing modules, enhancing new functionality and process improvements.
  • Reviewed billing problems, researched issues and resolved concerns.
  • Worked with customers to develop payment plans and bring accounts current.
  • Conducted performance reviews and implemented improvement plans.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Created new standard operating procedures improving billing accuracy and cash flow.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Obtained prior authorization and precertification for outpatient procedures.
  • Verified insurance and communicated coverage to staff and patients.
  • Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
  • Set up and maintained new electronic billing system.
  • System Superuser
  • Submitted service tickets for resolution with newly implemented EHR software
  • Set up and maintained all insurance contract files within EHR
Covenant Hospice - Billing Manager
Delray Beach, FL, 07/2019 - 12/2019
  • Reviewed billing problems, researched issues and resolved concerns.
  • Worked with customers to develop payment plans and bring accounts current.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Performed testing for billing modules, enhancing new functionality and process improvements.
  • Trained and mentored staff on procedures, compliance requirements and collections techniques.
  • Conducted performance reviews and implemented improvement plans.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Complied with established internal controls and policies.
  • Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Identified improvement changes regarding key processes for internal controls and accounting procedures.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Developed strategic plans for day-to-day financial operations.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Collected payments and applied to patient accounts.
Atrium Health - Patient Accounts Coordinator
Charlotte, NC, 09/2018 - 07/2019

● Supervise team, providing direction, support and responsible for distribution of workload

● Point of contact within agency for questions regarding patient accounts. ● Communicate with insurance companies to resolve claim processing issues

● Responsible for end of month procedures including monthly cash reconciliation, adjustments, reports, communication and collaboration with other departments to ensure timely completion of necessary documentation

● Generate and ensure clean claims are submitted to insurance companies for promptness of payment.

● Create procedure manuals and collaborate with necessary departments to educate and train on new policies and procedures.

● Follow up with all clinical staff and their respective managers to ensure completion of necessary documentation to obtain authorizations from insurance companies.

● Provide coverage/support for staff within the department including Manager.

● Responsible for daily deposit notification as well as communicating cash projections to management

● Forward balance statements and make collection calls to patients, insurance companies, and attorneys for prompt reimbursement.

● Analyze account receivables, denials, special projects and appealed processing for health insurance companies

● Superuser for Meditech software transition

● Motivate and educate team to achieve daily, weekly, and monthly goals

● Review the need for and implement process improvements for highest quality of work

Atrium Health - Patient Accounts Coordinator
Concord, NC, 08/2015 - 09/2018

● Researched and resolved Medicare Secondary Payer payment issues.

● Took part in creating procedure manuals to assist in cross coverage training of staff.

● Quickly earned a reputation for maintaining a positive attitude and producing high-quality work. ● Responsible for all Medicare and Hospice accounts, from eligibility verification thru claim reconciliation. ● Communicate daily with management regarding cash flow and payments expected. ● Act in supervisory capacity in the absence of manager.

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Holyoke Community College
Job Titles Held:
  • Accounts Receivable Manager
  • Billing Manager
  • Patient Accounts Coordinator
  • Patient Accounts Coordinator
Degrees
  • Medical Billing Certificate