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accounts receivable manager resume example with 19 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated administrative and accounting professional with 20 years experience in accounts receivable and administrative duties. Ethical, deadline-driven, and focused , with strong communication and problem solving skills as well as the ability to learn new processes and software quickly. Reliable and exceptional results-oriented, and excel at delivering accurate and efficient financial support including invoicing and collections.

Skills
  • Data Analysis
  • Relationship Building
  • Compliance Assessment
  • Business Relationship Management
  • Time Management
  • Service Oriented
  • Prioritizing and Planning
  • Adaptable to Changing Conditions
  • Staff Recruitment and Hiring
  • Employee Training Oversight
  • Decision Making
  • Operational Reporting
  • Financial Resources Management
  • Quality Assurance
  • Service-Oriented
  • Customer Service
  • Creative and Innovative
  • Proactive and Focused
  • Critical Thinking
  • Work Planning
  • Sales Support
  • Willing to Learn
  • Team Building Leadership
  • Problem Anticipation and Resolution
  • Sound Judgment
  • Goal Setting
  • Account Reconciliation
  • Accounts Receivable
  • Invoice Statements
  • Aging Report Creation
  • Collections Experience
  • Billing Automation
  • Deposit Verification
  • Account Analysis
  • Payment Reviewing
Experience
11/2012 to Current Accounts Receivable Manager Ingles Markets, Incorporated | Boiling Springs, SC,
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients
  • Completed daily accounts receivable ledger reconciliations.
  • Generated financial statements and reports detailing accounts receivable status.
  • Upheld strict quality and accuracy standards through daily process adjustments.
  • Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and from customers.
  • Utilized daily audit information to update aging reports.
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
  • Resolved invalid or unauthorized deductions by following pending deductions procedures.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Analyzed actual financial results to budget, preparing variance reporting to functional groups.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Created financial management mechanisms to minimize financial risk to business.
  • Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
  • Developed or analyzed information to assess current or future financial status of firms.
  • Communicated with stockholders or other investors to provide information or raise capital.
11/2012 to Current Administrative Assistant Rsm | Elkhart, IN,
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Drove customer feedback to deliver information to management for corrective action.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Handled incoming calls and directed callers to appropriate department or employee.
04/2004 to 11/2012 Store Manager Circle K Stores, Inc. | Dripping Springs, TX,
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Managed financial transactions involving general funds and contracts to reduce cashflow challenges.
  • Calculated and prepared checks for utilities, taxes and other payments.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Analyzed sales activity to identify and correct cost errors or price discrepancies.
  • Reviewed financial projections relating to business and industry trends and identified areas requiring improvement.
  • Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Coordinated preparation of external audit materials and external financial reporting.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Analyzed competitors and market trends to facilitate business growth.
Education and Training
Expected in 06/1995 to to High School Diploma | R.B Stall High School, North Charleston, GPA:

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Resume Overview

School Attended

  • R.B Stall High School

Job Titles Held:

  • Accounts Receivable Manager
  • Administrative Assistant
  • Store Manager

Degrees

  • High School Diploma

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