Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Management leader with over 10 years of successful experience in Customer Service and Accounting. Recognized consistently for performance excellence and contributions to success in Restoration industry and Accounting. Strengths in all areas of Accounting and Office Management. Excellent reputation for resolving problems and improving customer satisfaction. Excellent reporting, record keeping and relationship-building abilities.

Skills
  • Accounts Payable and Accounts Receivable
  • Payment Schedule Determination
  • Payment Evaluation Skills
  • Financial Records and Reporting
  • Billing and Collections
  • Report Reviewing
  • Collections expertise
  • Statement preparation
  • Account updating
  • Transaction processing
  • Familiar with account coding
  • Cash handling expertise
  • Relationship building and management
  • Human resources knowledge
  • Revenue Generation
  • Staff Management
  • Quick Books
  • Sage
  • Camelot
  • Dispatch
  • Restoration
  • Proposals
  • Phone Expert
  • Customer Service
  • Purchase Orders
  • Shipping and Receiving
  • Payroll
  • Data Entry
  • Marketing
  • Microsoft Excel
  • Microsoft Word
  • Bookkeeping
  • Microsoft Office
  • Fluent in Spanish
Education
H & R Block Glendale Heights, Expected in No Degree : Taxes - GPA :
Conant High School Hoffman Estates, IL, Expected in 06/1997 High School Diploma : - GPA :
Work History
Jamestown Properties - Accounts Receivable Manager/Collection Manager
Mountain View, CA, 08/2020 - 01/2021
  • Resolved valid or authorized deductions by entering adjusting entries.
  • Posted revenues by verifying and entering transactions from lock box and local deposits.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Prepared bills receivable, invoices and bank deposits.
  • Reconciled daily AR ledger and verified proper posting.
  • Completed daily process adjustments to maintain accuracy.
  • Processed incoming payments in accordance with established financial policies.
  • Maintained records by imaging invoices, debits and credits.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Verified discrepancies and resolved clients' billing issues
  • Updated aging reports based on daily audits.
Jamestown Properties - Office Manager
Atlanta, GA, 12/2019 - 08/2020
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Developed standard operating procedures for all administrative employees.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed office operations while scheduling appointments for 2 department managers.
  • Arranged corporate and office conferences for company employees and guests.
  • Compared vendor prices and negotiated for optimal savings.
  • Designed comprehensive office budget to handle supply, labor and maintenance requirements.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Sourced vendors for special project needs and negotiated contracts.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
Mister Natural Services - Office Manager
City, STATE, 12/2014 - 12/2019
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Developed standard operating procedures for all administrative employees.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed office operations while scheduling appointments for 16 department employees.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Evaluated employee records and productivity to complete over 16 employee evaluations per quarter
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Sourced vendors for special project needs and negotiated contracts.
  • Decreased training time 50% by designing effective new training programs for 3 departments.
  • Coached new hires on company processes while managing 16 employees to achieve maximum production.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Coordinated special projects and managed schedules.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Maintained computer and physical filing systems.

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Resume Overview

School Attended

  • H & R Block
  • Conant High School

Job Titles Held:

  • Accounts Receivable Manager/Collection Manager
  • Office Manager
  • Office Manager

Degrees

  • No Degree
  • High School Diploma

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