accounts receivable manager billing coordinator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Knowledgeable Law Firm Accounts Receivable Manager and Billing Coordinator with over 15 years of experience law firm billing and problem-solving abilities. Focused on maximizing resource utilization to support high level operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

  • Work hard, learn fast, willing and able to assume various responsibilities
  • Performance Management
  • Complex Problem Solving
  • Relationship Building
  • Microsoft Office Suite
  • Great team leader, works well with diversified groups
  • Lifetime commitment to the legal profession
  • Staff Development and Training
  • Team Management and Supervision
  • Motivational Leadership
  • Quality Assurance
  • Decision Making
  • Customer Service
  • Multitasking and Organization
  • Deposit Verification
  • Collections Experience
  • Accounts Receivable
  • Invoice Statements
  • Payment Reviewing
  • Aging Report Creation
  • Account Analysis
  • Account Reconciliation
  • Data Analysis and Modeling
  • Customer Service Management
  • Database Maintenance
  • Cross-Functional Collaboration
  • Honesty and Integrity
  • Verbal and Written Communication
  • Remote Work Coordination
  • Friendly and Relatable
  • Phone and Email Etiquette
  • Administration and Operations
  • Attention to Detail
  • Methodical and Organized
  • Confidence and Drive
  • Budget Management
Accounts Receivable Manager/Billing Coordinator, 05/2012 - Current
Atlantis Casino Resort Spa Black Hawk, CO,
  • Accounts Receivable Collections from insurance carriers, companies & individuals; including preparing last chance letters and arbitration packets in accordance with New York State collection laws for nonpayment of invoices.
  • Setup and maintain incoming credit card and ACH payments made to the firm.
  • Review client guidelines and note pertinent information for billing purposes. Work with timekeepers to respond to any deductions to fees and costs on our invoices.
  • Track and make attorneys aware of unbilled fees/costs for guideline compliant billing.
  • Prepare and distribute pre bills in accordance with client guidelines for all billing attorneys in the firm each month.
  • Track and update budgets for required files
  • Prepare and distribute various billing reports to law firm owners
  • Continuous work in various e-billing sites, including Legal Exchange, Legal-X, CounselLink, Tymetrix 360, Advocator, Legal Solutions Suite, Collaborati, and Legal Tracker
  • Managed daily posting of payments to customer accounts.
  • Accepted and processed customer payments and applied toward account balances.
  • Negotiated payment plans and arrangements.
  • Resolved billing discrepancies and customer credit issues.
  • Performed administrative tasks to support strategic initiatives.
  • Updated accounts with recent information and processed customer payments.
  • Organized and entered field data into Timeslips.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients
  • Generated financial statements and reports detailing accounts receivable status.
  • Received and input receivables payments in compliance with internal financial procedures.
  • Completed daily accounts receivable ledger reconciliations.
  • Utilized daily audit information to update aging reports.
  • Upheld strict quality and accuracy standards through daily process adjustments.
  • Managed AR and Billing operations, coordinating staff workflows and reviewing completed work to reduce errors.
  • Resolved invalid or unauthorized deductions by following pending deductions procedures.
  • Streamlined operations to achieve new efficiencies, improve on-time collections and reduce invoice processing time.
Accounts Receivable Specialist, 01/2006 - 05/2012
Travis County Austin, TX,
  • Specializing in Accounts Receivable Collection Analysis of billing cycles to maximize billed time '
  • Various monthly excel reports
  • Process all deductions and write offs Process bills using various online billing systems
  • Accounts Payable experience
  • Train all new hires for billing procedures
  • Process deposits via bank scanning software and reconciling accounts
  • Generated, mailed and monitored invoices.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Routinely contacted account holders with balances over 45 days past due to resolve delinquencies.
  • Prepared and maintained customers' monthly reconciliation schedules.
  • Interfaced with customers to bring accounts current with suitable repayment plans.
  • Processed new customer forms to set up accounts in system.
  • Maintained accounting records by performing routine calculating, posting and verifying duties.
  • Prepared and submitted accounting documents and reports for review, authorization and processing.
  • Improved billing and month-end reporting processes.
  • Calculated unpaid invoices to maintain updated receivables reports.
Legal Secretary, 09/2003 - 01/2006
Buildium Richardson, TX,
  • Personal Injury Defense
  • Litigation Personal Injury
  • Plaintiff Litigation
  • Lead Paint Litigation
  • Experience Typing 75 - 80 wpm
  • Extensive attention to detail and highly organized
  • Juris billing system
  • Able to work independently and multitask with accuracy and diligence
  • Coordinated and scheduled meetings and telephone conferences.
  • Drafted letters and prepared legal correspondence for attorneys and legal assistants.
  • Photocopied all correspondence, documents and other printed materials.
  • Received and disbursed incoming mail.
  • Composed and revised legal documents, letters, depositions and court documents.
  • Proofed documents and submitted to attorneys for review.
  • Composed and revised letters and depositions.
  • Opened new client files and new matters in CMS.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Processed summonses, subpoenas and complaints.
  • Assisted in maintaining department attorney personnel files with utmost confidentiality.
  • Organized and maintained law libraries, documents and case files.
  • Checked office supplies stock and placed orders to maintain levels.
  • Assisted in preparation of engagement letters.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Acted as liaison between clients, vendors and attorneys.
  • Processed and distributed invoices to bill clients.
  • Electronically filed documents with USPTO.
  • Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.
  • Optimized traceability, developing organization systems for court documents and exhibits.
Office Coordinator, 05/2001 - 08/2003
American Express Financial Advisors City, STATE,
  • Leads System Coordinator for 5 offices across New York State and Vermont, Supply coordinator and distributor, Marketing Coordinator, advisor support, make travel arrangements, back up the receptionist on the telephones, and general office duties
  • Extensive work with Microsoft Word and Excel, Power Point, spreadsheet development and analysis for Market Group reports, Lotus Notes, Internet experience
  • Computer instructor for office
  • Notary Public for New York State and trained in New York State Licensing
  • Back up personnel recruiter and setting up interviews for the office
  • Strong management and leadership skills, teach leadership development course
  • Compliance trained
  • Manage the Area Office’s budget with regards to marketing and supplies.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
  • Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
  • Supported internal team members with technical knowledge, operational support and exemplary customer service.
  • Managed and distributed incoming and outgoing mail and packages for staff.
Education and Training
: Communication, Psychology, Expected in 05/2000
State University of New York College At Fredonia - Fredonia, NY,
Status -
Associate Degree: Liberal Arts, Mathematics, Expected in 05/1998
Jamestown Community College - Jamestown, NY
Status -

Student Ambassador for

MBA: Business Administration, Expected in 2024
University of North Carolina - Pembroke, NC,
Status -

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Resume Overview

School Attended

  • State University of New York College At Fredonia
  • Jamestown Community College
  • University of North Carolina

Job Titles Held:

  • Accounts Receivable Manager/Billing Coordinator
  • Accounts Receivable Specialist
  • Legal Secretary
  • Office Coordinator


  • Associate Degree
  • MBA

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