LiveCareer-Resume

accounts receivable coordinator resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Career Objective

Experienced administration and finance professional seeking a career change within a dynamic and growing company where there is ample opportunity for personal growth and professional development.

Skills
  • Effective Communicator
  • Able to Multitask
  • Organized
  • Committed
  • Goal-Oriented
  • Creative
  • Independent
  • Problem-Solver
  • Self-Motivated
  • Team Player
  • Detail-Oriented
  • Data entry
  • Email/mail
  • Microsoft Office - 2010, Excel - 2010, PowerPoint - 2010
  • Outbound calling
  • Customer service
  • File and data retrieval systems - CTABs, YCEB, LINK, SAP
  • Report writing
Experience
Accounts Receivable Coordinator, 06/2018 - Current
Collaborative Solutions Boston, MA,
  • Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Generated monthly statements for accounts receivable operations.
  • Coordinated with clients and internal departments to resolve account discrepancies.
  • Coded invoices and other records to maintain organized and accurate records.
  • Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
  • Updated receivables by totaling unpaid invoices.
  • Reached out to vendors and customers in order to resolve account problems.
  • Answered inbound calls to provide information, answer questions or discuss payment options.
  • Secured payments by following up with customers which disregarded promise to pay.
  • Minimized total number of delinquent accounts through monthly communication with clients.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Routinely contacted account holders with balances over 60 days past due to resolve delinquencies.
  • Partnered with cash application team and credit manager on timely and accurate posting of remittances.
  • Oversaw disputes resolution and reconciliation for over 30 client accounts.
  • Analyzed loss reports and reviewed with senior management to measure overall portfolio performance.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Created and offered additional materials to enhance training.
  • Resolved payment discrepancies and directed concerns regarding invoices to correct party.
  • Negotiated payment plans and arrangements.
  • Cleared account balances by examining customer payments, payment history and coordinating contact with Cash Applications.
  • Distributed invoices using postal mail, email or digital transmissions.
Collections Assistant, 06/2013 - 06/2018
Crete Carrier Corporation Mankato, MN,
  • Assisted Collections Manager and colleague in following up and reconciling numerous delinquent accounts.
  • Secured payments by continuing to follow up with customers which disregarded promise to pay.
  • Worked closely with Collections Manager and assisted with contacting delinquent account holders to collect and reconcile accounts through approved channels.
  • Routinely contacted account holders with balances over 60 days past due to resolve delinquencies at the request of Collections Manager.
  • Partnered with cash application team on timely and accurate posting of remittances.
  • Utilized talents and expertise to locate customers with aged accounts. Manager would provide the client name to research.
  • Investigated payment discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Conveyed current account information and obtained payments by using pre-scripted statements.
  • Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance.
Receptionist, 04/2013 - 05/2013
Banner Health Tucson, AZ,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Received incoming packages and mail, dispersed parcels
  • Entered new claims into claims system
  • Managed more than 15 incoming calls per day.
Office Assistant/Warehouse Personnel, 05/2012 - 07/2012
Buck Services Inc. City, STATE,
  • Received and screened internal and external communications.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Dispersed incoming mail to correct recipients throughout office.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
Education and Training
Bachelor of Science: Communications in Design Management, Expected in 01/2018
-
DeVry University - Addison, IL,
GPA:
Status -
Associate: Arts, General Studies, Expected in 2016
-
College Of DuPage - Glen Ellyn, IL,
GPA:
Status -

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Resume Overview

School Attended

  • DeVry University
  • College Of DuPage

Job Titles Held:

  • Accounts Receivable Coordinator
  • Collections Assistant
  • Receptionist
  • Office Assistant/Warehouse Personnel

Degrees

  • Bachelor of Science
  • Associate

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