Accounts Receivable Clerk resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Driven and compassionate Marketing Director with expertise across email campaigns, public relations, social media and event planning. Successfully achieved aggressive goals and produced results. Keen insight into digital marketing, planning of events and public relations with a goal to become associated with a company where I can utilize my skills and gain further experience in professional challenges with a forward thinking and growth oriented organization.

Work History
08/2022 to Current Sales & Marketing Director Hoj Engineering & Sales | , , 7945 Canoga Park CA 91304
  • Provided positive first impressions to welcome existing, new and potential residents
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Increased occupancy from 67% to 90% while also increasing NOI in less then 6 months from 39k to 77k
  • Partnered with Regional Sales Directors and Account Managers on communications directive for sales teams.
  • Prepared and executed outreach events with over 30 guests in attendance.
  • Regularly updated and edited content for APFM, MIMI Connect,, & local referral websites.
02/2022 to 08/2022 Marketing Director Legacy Health Services | , , Woodland Hills, CA
  • Conducted tours of facility to prospective residents and families.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • increased census by 200%
  • Maintained up-to-date knowledge of competitor products,concessions and pricing in nearby market & kept up to date excel spreadsheets.
  • Created and implemented new business opportunities by utilizing strategic networking strategies through digital marketing.
  • Generated sponsorships and partnerships with home healths, hospices and local business's to enhance visibility of our community.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Planned and executed internal and external marketing events.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded clients.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Cultivated impactful social media presence on Facebook and other platforms, offering content relating to our community, residents and programming
04/2021 to 02/2022 Marketing Assistant Sunrise Senior Living | , , Redlands, CA
  • Greeted and toured any prospective residents and families while understanding their needs and providing excellent service
  • Used lead generation software (ALF Software )to create organized lists of prospective customers.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • saved community over $72,000 in repair and maintenance
  • increased census by 38% and maintained our census at 100%
  • surpassed $100,000 fundraising goal $116,172 in corporate sponsorship for the Alzheimer's Association
  • Planned and implemented fundraising events.
  • Produced newspaper articles about residents life history and got published 4x in local newspaper and online website while promoting our community at minimal to no cost.
  • Contributed to weekly team meetings, and brainstorming sessions.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Strengthened company's business by implementing new marketing plans.
02/2020 to 01/2021 Accounts Receivable Clerk Danbury Health Systems | , , Anaheim, CA
  • Started off as an administrative Assistant and was moved up after 3 months to accounts receivable clerk.
  • Schedule appointments and maintain calendars for online customers
  • Complete confirmation process for customers with time/date of appointment
  • Experienced in Sage/ MAS 90/200 CRM
  • Assisted management in day to day operations
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Process deposits and apply payments to accounts daily
  • Maintain accurate records of banking activities such as NSF and STOP PAY notices
  • Prepare daily AR reports
  • Make sure that all payments are properly posted
  • Complete work in a timely and accurate manner
  • Handle returned payments (checks and chargeback disputes)
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Create regular reports using excel and updated databases
  • Create and modify documents using Microsoft office
  • Compose memos, transcribe notes, keep records of customer interactions and transactions
  • Responded to inbound inquiries regarding accounts and payments.
  • Tracked contracts, proposals and waivers to keep billing accurate and current.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Performed targeted collections on past due accounts aged over 90 days.
06/2016 to 04/2017 Admissions Coordinator Company Name | , , Riverside , CA
  • Efficiently performed insurance verification through phone or computer based systems (Availity,Navinet, providerlogin) to confirm coverage for patient
  • Reached out to insurance carriers to obtain prior authorization for testing and procedures.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Communicated directly with individuals and families to provide information about eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Interacted kindly with insurance providers via phone, email and written correspondence to obtain necessary documents to complete registration.
  • Managed over 80 calls per day
  • Tracked daily census & provided up to date information with department heads.
  • Conducted tours and followed up with phone inquiries for potential patients
  • Worked with Administrator, Marketer, director of nursing and charge nurse to develop and implement admissions policies for our 24hr skilled nursing facility with more than 72 beds
  • Organized and facilitated department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Performed monthly inventory and maintained office and medical supply counts
  • Coordinated the allocation of nursing service equipment and supplies within the facility
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
04/2015 to 10/2015 Personal Caregiver Company Name | , ,
  • Conferred with Hospice to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes
  • Administered medication as directed by physician
  • Transported individual to medical appointments and other errands
  • Helped patient with bathing, dressing, feeding, lifting and transferring
  • Documented residents behavior in terms of mental status, sleeping and eating patterns in medical record books
  • Reported any signs of physical or cognitive difficulties
  • Assisted with meals and nutrition to compliment care plan of patient
  • Supervised daily activities and provided assistance when needed
09/2013 to 04/2015 Surgical Technician Company Name | , , Anaheim, CA
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons preferences or instruction
  • Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures
  • Created safe operating environments for invasive and non-invasive procedures
  • Gowned and gloved staff to help team prepare for surgeries
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures
  • Controlled bleeding during procedures by applying hemostat clamps, suture ligatures, and electrocautery equipment
  • Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing
  • Collected, prepared, and disposed of medical specimens.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures and electrocautery equipment.
  • Ability to work under pressure
  • Effective communication skills (verbal and written)
  • Understanding of medical terminology
  • Excellent costumer service, organization, and prioritization skills
  • Knowledge of Microsoft word, Excel, ALF software, WelcomeHome, CRM, and Outlook
  • HIPPA Proficiency
  • Current AHA BLS Certificate
  • Networking abilities
  • Product Development and Launch
  • Flexible & Adaptable
Expected in 2013 Surgical technician certificate | Surgical Technology American College of Healthcare, Riverside, CA GPA:
Expected in 2009 High School Diploma | La Sierra High School, Riverside, CA GPA:

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Resume Overview

School Attended

  • American College of Healthcare
  • La Sierra High School

Job Titles Held:

  • Sales & Marketing Director
  • Marketing Director
  • Marketing Assistant
  • Accounts Receivable Clerk
  • Admissions Coordinator
  • Personal Caregiver
  • Surgical Technician


  • Surgical technician certificate
  • High School Diploma

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