Accounts Receivable Clerk resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I am looking to utilize my supervisory and administrative skills in a fast-paced, challenging environment, to contribute to an effective and efficient company.

  • Microsoft Office, Word, Excel, Power Point, Axapta, ADP, Reynolds & Reynolds,
  • AS400, Data Entry, Typing 40 wpm, Copy/Fax Machines, Multi Line Phone Systems,
  • Alpha and Numeric Filing, Cash Handling, Tag and Title work
  • Flexible Time Management, Effective Listen and Communication, Problem Solving,
  • Strong Leadership Skills

Employee of the Month January 2005

Legendary Customer Service Award April 2006

Lazydays Partners Foundation

Lazydays Dream Team -The Spring of Tampa Bay Paint Day September 2007

Landscape Project October 2007

The Kids Club House Remodel and Paint Project January 2008

The Joshua House Paint Day Project June 2008

American Diabetes Walk October 2008

Recipient of the Helping Hands Award October 2008

Driving Miss Darby Charity Golf Tournament 2011

10/2014 to Current Accounts Receivable Clerk Dent Wizard International | Duluth, GA,
  • Accounts Receivable Clerk for 20+ Townhome and Condominium Communities in Hillsborough and Pinellas Counties
  • End of month reconciliation of bank statements of all operating and reserve accounts for 20+ communities
  • Daily processing monthly Home Owners Association payments via remote deposit capture system
  • Data Entry and Invoicing statements using Quick Books Pro/ Plus Online
  • Enter Vendor and Utility Invoices into Quick Books for bill payment
  • Receptionist Duties: Answer multi line phones system
  • Maintain office supply orders
  • Process and distribute mail
  • schedule appointments for office staff.
  • Collect payment for Estoppels, Condo Questionnaires and Resident Applications via check, cash or credit card payment
  • Run background checks
  • Scanning of property files
  • Update resident information using Excel spreadsheets and Quick Books
  • Order new and current resident Home Owners Association monthly payment booklet
  • Research misapplied payments and resolve resident ledger balance discrepancies
  • Process weekly payroll.
05/2014 to 10/2014 Sales Associate and Cashier Tapestry, Inc. | Columbus, OH,
  • Greet customers and ascertain what each customer wants or needs.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Ticket, arrange and display merchandise to promote sales.
  • Place special orders or call other stores to find desired items.
  • Clean shelves, counters, and tables.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases, and wrap gifts.
06/2013 to 2014 Finance Coordinator Burlington Coat Factory Corporation | Blaine, MN,
  • Ensured necessary documentation for each deal is complete by utilizing a deal checklist.
  • Oversaw completion and submission of all financing documents to lenders Verified that cash is received for vehicle sale Complied with all safeguards and transaction compliance rules and regulations
  • Dealt with customers and employees in a courteous manner
  • Assisted Customers and Co-Workers on Status of Title work via phone, or email.
  • Mailed customers completed Tag and Title work to them when processing is complete.
  • Maintained Customer Service Index at or above company standard.
04/2012 to 04/2013 Tag and Title Clerk Rosenthal Auto | Vienna, VA,
  • Prepared Tag and Title work for 5 Automotive Dealerships at Ed Morse Automotive as a contracted employee
  • Entered Invoices for Payment Prepared Refund Checks to Customers
  • Mailed Tag and Title work to Florida DMV for processing
  • Mailed customers completed Tag and Title work to them when processing was complete.
  • Requested Lien releases from current lien holders banks and private individuals
  • Processed Wholesale paperwork to complete titles for purchases from wholesale dealers and Auctions on sold vehicles to Wholesale Dealers and Auctions Coded and processed payments from Wholesale Dealers and Auctions
  • Prepared FedEx shipments Daily.
07/2010 to 01/2012 Service Department Customer Service Representative Infiniti Of Tampa | City, STATE,
  • Handled incoming calls and customer request as necessary
  • Assisted in customer service appointment write-ups and final close of repair orders
  • Provided customer service and recovery for all levels, up to and including escalations
  • Maintained accurate cash handling for all service work orders.
10/2001 to 06/2009 Service Front Office Supervisor Lazydays RV Center | City, STATE,
  • Supervisor of Service Reception and Cashier Office Maintained accurate cash handling for all service work orders including daily deposits
  • Assisted in customer service appointment write-ups and final close of repair orders
  • Provided customer service and recovery for all levels, up to and including escalations
  • Prepared letters to customers in response to complaints and settlement offers for collections.
  • Handled all vehicle repossessions with lien holders and transportation companies
  • Prepared letters to manufactures as necessary for customer related issues also will conference in with manufactures on behalf of the customer.
  • Processed summary details from customer file to be reviewed by management
  • Handled incoming calls and customer request as necessary
  • New Employee setup including: IT access, name badges, name plates, uniforms and business cards and Coordinates office moves Maintained accurate vacation & attendance records for the Service and Delivery support personnel, including but not limited to vacation calendar, time clock administration and employee search directory
  • Coordinated off site arrangements for tech training with other facilities arranges department managers meetings and lunch meetings on site and off site.
  • Arranged for hotel, flight, car rental, and per diem for off site functions.
  • Scheduled department monthly meeting, providing department managers with accurate company information including power point presentations
  • Approved all invoices and check request within department guidelines for accounting to process.
  • Establishes purchase orders for orders though various vendors.
Expected in 1988 Diploma | Travel Southeastern Academy of Travel and Tourism, Tampa, FL GPA:
Expected in 1987 High School Diploma | College Prep Chamberlain Sr. High School, Tampa, FL GPA:

Accounting, Accounts Receivable, Cash Handling, Data Entry, Fax Machines, Microsoft Office, Power Point, Share Point

Alpha/Numeric Filing,

Quick Books Pro, Quick Books Online, Scanning, Typing 40 wpm

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Resume Overview

School Attended

  • Southeastern Academy of Travel and Tourism
  • Chamberlain Sr. High School

Job Titles Held:

  • Accounts Receivable Clerk
  • Sales Associate and Cashier
  • Finance Coordinator
  • Tag and Title Clerk
  • Service Department Customer Service Representative
  • Service Front Office Supervisor


  • Diploma
  • High School Diploma

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