Accounts Receivable Clerk resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I am looking to utilize my supervisory and administrative skills in a fast-paced, challenging environment, to contribute to an effective and efficient company.
Highlights
Microsoft Office, Word, Excel, Power Point, Axapta, ADP, Reynolds & Reynolds,
AS400, Data Entry, Typing 40 wpm, Copy/Fax Machines, Multi Line Phone Systems,
Alpha and Numeric Filing, Cash Handling, Tag and Title work
Flexible Time Management, Effective Listen and Communication, Problem Solving,
Strong Leadership Skills
Accomplishments
Employee of the Month January 2005
Legendary Customer Service Award April 2006
Lazydays Partners Foundation
Lazydays Dream Team -The Spring of Tampa Bay Paint Day September 2007
Landscape Project October 2007
The Kids Club House Remodel and Paint Project January 2008
The Joshua House Paint Day Project June 2008
American Diabetes Walk October 2008
Recipient of the Helping Hands Award October 2008
Driving Miss Darby Charity Golf Tournament 2011
Experience
10/2014 to CurrentAccounts Receivable Clerk Dent Wizard International | Duluth, GA,
Accounts Receivable Clerk for 20+ Townhome and Condominium Communities in Hillsborough and Pinellas Counties
End of month reconciliation of bank statements of all operating and reserve accounts for 20+ communities
Daily processing monthly Home Owners Association payments via remote deposit capture system
Data Entry and Invoicing statements using Quick Books Pro/ Plus Online
Enter Vendor and Utility Invoices into Quick Books for bill payment
Receptionist Duties: Answer multi line phones system
Maintain office supply orders
Process and distribute mail
schedule appointments for office staff.
Collect payment for Estoppels, Condo Questionnaires and Resident Applications via check, cash or credit card payment
Run background checks
Scanning of property files
Update resident information using Excel spreadsheets and Quick Books
Order new and current resident Home Owners Association monthly payment booklet
Research misapplied payments and resolve resident ledger balance discrepancies
Process weekly payroll.
05/2014 to 10/2014Sales Associate and CashierTapestry, Inc. | Columbus, OH,
Greet customers and ascertain what each customer wants or needs.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Compute sales prices, total purchases and receive and process cash or credit payment.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Ticket, arrange and display merchandise to promote sales.
Place special orders or call other stores to find desired items.
Clean shelves, counters, and tables.
Exchange merchandise for customers and accept returns.
Bag or package purchases, and wrap gifts.
06/2013 to 2014Finance CoordinatorBurlington Coat Factory Corporation | Blaine, MN,
Ensured necessary documentation for each deal is complete by utilizing a deal checklist.
Oversaw completion and submission of all financing documents to lenders Verified that cash is received for vehicle sale Complied with all safeguards and transaction compliance rules and regulations
Dealt with customers and employees in a courteous manner
Assisted Customers and Co-Workers on Status of Title work via phone, or email.
Mailed customers completed Tag and Title work to them when processing is complete.
Maintained Customer Service Index at or above company standard.
04/2012 to 04/2013Tag and Title ClerkRosenthal Auto | Vienna, VA,
Prepared Tag and Title work for 5 Automotive Dealerships at Ed Morse Automotive as a contracted employee
Entered Invoices for Payment Prepared Refund Checks to Customers
Mailed Tag and Title work to Florida DMV for processing
Mailed customers completed Tag and Title work to them when processing was complete.
Requested Lien releases from current lien holders banks and private individuals
Processed Wholesale paperwork to complete titles for purchases from wholesale dealers and Auctions on sold vehicles to Wholesale Dealers and Auctions Coded and processed payments from Wholesale Dealers and Auctions
Prepared FedEx shipments Daily.
07/2010 to 01/2012Service Department Customer Service RepresentativeInfiniti Of Tampa | City, STATE,
Handled incoming calls and customer request as necessary
Assisted in customer service appointment write-ups and final close of repair orders
Provided customer service and recovery for all levels, up to and including escalations
Maintained accurate cash handling for all service work orders.
10/2001 to 06/2009Service Front Office SupervisorLazydays RV Center | City, STATE,
Supervisor of Service Reception and Cashier Office Maintained accurate cash handling for all service work orders including daily deposits
Assisted in customer service appointment write-ups and final close of repair orders
Provided customer service and recovery for all levels, up to and including escalations
Prepared letters to customers in response to complaints and settlement offers for collections.
Handled all vehicle repossessions with lien holders and transportation companies
Prepared letters to manufactures as necessary for customer related issues also will conference in with manufactures on behalf of the customer.
Processed summary details from customer file to be reviewed by management
Handled incoming calls and customer request as necessary
New Employee setup including: IT access, name badges, name plates, uniforms and business cards and Coordinates office moves Maintained accurate vacation & attendance records for the Service and Delivery support personnel, including but not limited to vacation calendar, time clock administration and employee search directory
Coordinated off site arrangements for tech training with other facilities arranges department managers meetings and lunch meetings on site and off site.
Arranged for hotel, flight, car rental, and per diem for off site functions.
Scheduled department monthly meeting, providing department managers with accurate company information including power point presentations
Approved all invoices and check request within department guidelines for accounting to process.
Establishes purchase orders for orders though various vendors.
Education
Expected in 1988Diploma | TravelSoutheastern Academy of Travel and Tourism, Tampa, FLGPA:
Expected in 1987High School Diploma | College PrepChamberlain Sr. High School, Tampa, FLGPA:
Skills
Accounting, Accounts Receivable, Cash Handling, Data Entry, Fax Machines, Microsoft Office, Power Point, Share Point
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Resume Overview
School Attended
Southeastern Academy of Travel and Tourism
Chamberlain Sr. High School
Job Titles Held:
Accounts Receivable Clerk
Sales Associate and Cashier
Finance Coordinator
Tag and Title Clerk
Service Department Customer Service Representative