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accounts receivable analyst resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Precise Accounts Payable Specialist with over 15 years of experience working with diverse medical accounts. Skilled at fixing account and data discrepancies with professionalism and using Point Click Care and Vesta software. Proven history of resourcefulness, accuracy and extensive knowledge of medical billing.

Skills
  • Goal Orientated
  • Medical Billing
  • Skilled Nursing
  • Insurance Knowledge
  • Spreadsheets
  • Claims Adjustments
  • Account Reconciliation
  • ICD-10/CPT
  • Medicare, Medicaid and MCO's
  • Bilingual
  • Point Click Care, Vesta & ContinuLink software
  • Data Entry
  • Customer service
  • Excellent work ethic
Work History
02/2020 to 02/2021
Accounts Receivable Analyst Nexstar Media Group Chicopee, MA,
  • Posted cash receipts to customer accounts daily to maintain current and accurate account balances.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Generated invoices upon receipt of billing information and tracked progress.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Communicated effectively and extensively with other departments to resolve claims issues.
  • Located errors and promptly refiled rejected claims.
  • Precisely evaluated and verified benefits and eligibility.
  • Gathered information from multiple sources to simplify billing and organize accounts.
  • Posted payments and collections on regular basis.
  • Collected payments from patient insurance companies; HMO's, PPO's and applied to patient accounts.
  • Adhered to established standards to safeguard all patients' health information.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Analyzed Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Liaised between patients, insurance companies and billing office.
  • Posted and adjusted payments from insurance companies.
  • Identified and resolved patient insurance billing and payment issues.
10/2015 to 02/2019
Office Manager Jackson Hosptial & Clinic Montgomery, AL,
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated special projects and managed schedules.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Developed close working relationships with front office and back office staff.
  • Assisted with regulatory issues such as compliance.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Monitored supply and equipment handling to minimize loss, waste and fraud.
  • Processed weekly time cards to report employee's earnings for payroll disbursement.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Input data into computer programs and filing systems.
  • Processed patient admission and discharge documentation.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained accuracy, completeness and security for medical records and health information.
10/2013 to 10/2015
Data Coordinator Hca Sanford, FL,
  • Double checked accuracy of hard copy paperwork and rectified any issues.
  • Developed and maintained courteous and effective working relationships.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
  • Located errors and promptly refiled rejected claims.
  • Precisely evaluated and verified benefits and eligibility.
  • Printed and reviewed monthly patient aging report and provided follow up until all payments received.
  • Prepared billing correspondence and maintained database to organize billing information.
  • Filed and updated patient information and medical records.
  • Posted payments and collections on regular basis.
  • Managed billing calendar and scheduled claims for payments.
  • Collected payments and applied to patient accounts.
  • Adhered to established standards to safeguard all patients' health information.
  • Maintained payroll information by calculating, collecting and entering data.
  • Initiated direct deposits and prepared manual checks for approximately 80-100 employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Updated employee banking records when it was necessary.
  • Issued tax forms on annual basis.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.
  • Processed wage garnishments and child support.
  • Processed new hire paperwork and documents.
08/1991 to 09/2013
Billing Specialist Virginia Eye Consultants Virginia Beach, VA,
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
  • Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
  • Completed bi-weekly payroll for 100 employees.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Monitored front areas so that any questions could be responded to quickly and effectively.
  • Communicated with people from various cultures and backgrounds on application process.
  • Selected qualified applicants to refer to employers for possible job placement purposes.
  • Coordinated program referrals for community-based resources.
  • Handled 20-30 calls per day to address customer inquiries and concerns.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Improved operations through consistent hard work and dedication.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Organized clinical documentation, treatment plans, and referrals.
  • Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
  • Scheduled telephpne appointments with applicants to gather information and explain benefits processes.
  • Interviewed applicants and explained scope of different available benefits.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Education
Expected in
High School Diploma:
Nordheim High School - Nordheim, TX,
GPA:

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Resume Overview

School Attended

  • Nordheim High School

Job Titles Held:

  • Accounts Receivable Analyst
  • Office Manager
  • Data Coordinator
  • Billing Specialist

Degrees

  • High School Diploma

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