Systems Analyst with 5 years combined experience supporting business solution software and analyzing operations . I specialize in Project Management, Process Improvement, ERP/ERM Software, Data Analysis, Research and Reporting, Training, Testing and Documentation.
Project Management, Process Improvement, ERP/ERM Software, Data Analysis, Research & Reporting, Training, Testing, Documentation
Excellent communication skills, both written and oral, with peers, supervisors, management and outside vendors.
Accounts Receivable Accounts Payable Manager06/2013 to 02/2014RBest Produce, IncPort Washington, NY
Responsible for the active management of all AR and AP personnel, customer/financial data and business operations: Worked closely with the business to develop, recommend and establish strategies, plans and processes to improve profitability and create cost efficiencies.
Performed work-flow analysis and developed best-practice departmental policy and procedure using Word, Visio and PowerPoint.
Ensured positive cash flow in coordination with management and Finance department.
Accounts Receivable: Monitored all billing activities, analyzed cash flow, coordinated payment schedules and tracked Established and maintained a personal relationship with each customer and provided excellent customer service.
Ensured timely and accurate invoices were delivered to customers.
Rectified billing issues and resolved customer disputes.
Prepared credit and collection status reports utilizing Excel and Crystal and communicated analysis to management.
Developed, implemented and monitored alternative payment plans for delinquent customer accounts.
Performed a reference check and credit analysis for potential new customers.
Coordinated prices, sales and individual discounts with the sales team to ensure overall pricing accuracy.
Performed work-flow analysis, corrected inefficiencies within, set goals in accordance with management/CFO and document policy and procedure.
Develop a schedule of operations that ensures positive weekly cash flow.
Manage customer data and resources through Edible Software, Excel and Crystal Reports.
Manages collection activities such as sending follow-up inquiries, negotiating with past due accounts, and referring accounts to collection agencies.
Monitor past due accounts through aging reports, analysis of historical data, sales projections and payment schedules.
Ensure all bills are paid on time and funding is available.
Work with all departments of the company to schedule meetings, establish company goals and supervise successful execution.
Reporting/Document Analyst09/2012 to 02/2013Success Factors / SAPSan Francisco, CA
Responsible for data and document management, report creation/analysis and the management of related projects to ensure business needs are met both company wide and within the Credit/Collections department.
Utilized Excel and SAP ByDesign software to create reports that analyzed revenue and highlighted past due accounts, targeted unpaid income and forecasted collections revenue.
Coordinated within the department to focus collection efforts accordingly.
Managed process of the electronic storage of contracts and legal documents in SharePoint: Scanned contracts and legal documents, formatted them for Optical Character Recognition, coordinated proper OCR processing with the vendor, uploaded to SharePoint database, verified success and resolved any issues.
Lead the project to merge electronic copies of contracts between SharePoint and SAP's ByDesign, Customer on Demand and Finance on Demand software platforms.
The merge/mash-up allowed contracts to be more efficiently accessed and managed throughout the company.
Lead the project to implement to an all-electronic storage process of contracts and other important documents.
IT Project Manager Implementation Specialist09/2011 to 04/2012McKesson, IncLos Angeles, CA
Coordinated all aspects of the project to implement an all-electronic system of data management and entry in the O.R.
Implement new modules within McKesson's ORSOS software for each of these features: Submitting and tracking surgery requests.
Documenting surgery within the operating room.
Billing and document management.
Develop a project plan, set a schedule and timeline, coordinate all tasks and monitor the successful execution of tasks.
Responsible for team management, run meetings, train all personnel and develop policy and procedure.
Create reports within Crystal Reports for the staff to successfully adopt the new operations changes.
Systems Analyst06/2008 to 04/2011John T. Mather Memorial HospitalPort Jefferson, NY
Manage all IT functions of the operating room via McKesson's ORSOS, a data management software program.
Supervise billing, scheduling, and documentation of surgery.
Report creation and data analysis.
Utilized Crystal Reports to: Analyze overall OR efficiency, track resource utilization, analyze allotted surgery blocks to maximize efficiency/profitability, schedule efficiency, and to meet budgeting, staffing & financial requirements.
Report the financial status of the department; forecast revenue; provide management with any statistical analysis Maintain customer resource software and manage the database.
Troubleshoot all software and hardware issues within the department in conjunction with the IT department.
Lead the project to implement a new software module for the electronic submission of surgery requests, develop Crystal reports to track these requests and an all-electronic format for documenting surgery.
Implement a new web-based format for the documentation of surgery.
B.S: Finance2008University of DelawareNewark, DEFinance
Accounts Receivable, Adobe, AP, AR, Billing, budgeting, business operations, cash flow, Excellent communication, oral, hardware, contracts, Credit, credit analysis, Crystal, Crystal Reports, excellent customer service, Data Analysis, data management and entry, data management, database, document management, Documentation, ERP, features, Finance, financial, focus, legal documents, meetings, Access, Excel, Office, Outlook, PowerPoint, SharePoint, Word, negotiating, OCR, personnel, develop policy, pricing, processes, Process Improvement, Project Management, Reporting, Research, sales, SAP, scheduling, staffing, statistical analysis, surgery, team management, Troubleshoot, Visio, work-flow analysis, written