, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Meticulously organized Bank Teller proficient in time management. Offer professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Accounts Receivable Clerk specializes in recording financial transactions to generate revenue for products or services rendered. Monitors inflow of money on general ledgers to highlight company profits. Displays strong analysis and organizational skills and advanced Microsoft Windows proficiency with demonstrated experience calculating, posting and managing accounting figures and financial records. Analytical Accounts Receivable Clerk reliable in completing financial tasks accurately. Smoothly produces and distributes invoices, reconciles accounts and maintains files. Expert in Microsoft Excel.
Skills
Issue resolution
Customer service
Motivated team player
POS systems knowledge
Active listening skills
Cash handling and management
Detail-oriented
Multi-line phone talent
Exceptional time management skills
Skilled problem solver
Quick learner
Positive and friendly
Excellent work ethic
Transaction processing
Accurate Money Handling
Accounts Payable and Accounts Receivable
Payment Coordination
Multitasking abilities
Invoice and payment processing
Collections understanding
Invoicing and billing
Experience
08/2020 to CurrentAccounts Receivable/Accounts Payable ClerkPacific Western Bank | Ventura, CA,
Reconciled accounts receivable ledger to verify payments and resolve variances.
Processed bill reminders and consulted with third-party collection agencies to resolve past-due customer accounts.
Assessed data and information to verify entry, calculation, and billing code accuracy.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Submitted cash and check deposits and generated cash receipts to record money received.
Responded to inbound inquiries regarding accounts and payments.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Leveraged computerized accounting software to create and maintain accurate customer account records.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Create work orders and complete them when returned.
Greet guests and direct them to the correct department.
Proficient in Microsoft Windows, Word, Outlook, and Excel.
Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
Distributed invoices using postal mail, email or digital transmissions.
Reconciled monthly statements and transactions to keep records accurate and current.
Handled high-volume invoice processing with minimal supervision.
Coded invoices and other records to maintain organized and accurate records.
Prepared monthly and year-end closing statements, financial documents and invoices.
Worked closely with department personnel to produce accurate and timely bills.
Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
Paid vendors and verified accounts and payment totals.
Handled all invoices and purchase orders by properly logging into system.
Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
Assisted with month-end and year-end closings to support accounting system accuracy.
Carefully went over each invoice and requisition for payment.
Reduced financial discrepancies by accurately processing invoices and journal entries.
09/2018 to 08/2020Bank TellerNorsk Hydro Asa | Elkhart, IN,
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Completed special procedures for customers such as ordering new checks, stopping payments, or investigating identity theft.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Promoted products or services to each customer to consistently achieve sales targets.
Logged cashier's checks and other transactions to maintain the accuracy of account records.
Placed orders for customer checks and verified starting numbers.
Accessed computerized financial information to answer questions related to specific accounts.
Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
Provided customer records on demand, including account statements and copies of checks.
Assisted customers with compromised debit cards and issued new credentials.
08/2017 to 09/2018SupervisorTailored Brands | Winston Salem, NC,
Oversaw the loading and unloading of packages in the warehouse.
Provided instruction, coaching, and motivation to all employees during the shift.
Identified potential shoplifters and alerted management.
Communicated clear expectations and goals to each team member.
Earned management trust by serving as key holder, responsibly opening and closing store.
Accurately logged all daily shipping and receiving orders.
Priced merchandise, stocked shelves, and took inventory of supplies.
Followed merchandising guidelines to present visually appealing displays.
Welcomed customers into the store and helped them locate items.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Processed cash and credit payments rapidly and accurately.
Responded to all customer inquiries thoroughly and professionally.
Folded and arranged garments in attractive displays.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
08/2013 to 04/2017Key HolderVideo Warehouse | City, STATE,
Supervised associates throughout each assigned shift and managed any arising challenges.
Managed employee scheduling, inventory replenishment, and other daily functions.
Increased sales by promoting new products and maintaining thorough product knowledge.
Ensured exceptional customer service by building a strong rapport with customers.
Completed administrative work such as scheduling, bank deposit, and sales reports.
Promoted product and service offerings, as well as specials and new releases.
Communicated clear expectations and goals to each team member.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves, and took inventory of supplies.
Completed all daily tasks and special assignments with an efficient and quality-driven approach.
Responded to customer questions and requests in a prompt and efficient manner.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Greeted customers in a timely fashion while quickly determining their needs.
Cleaned and organized the store, including the checkout desk and displays.
Completed all cleaning, stocking, and organizing tasks in the assigned sales area.
Answered customer telephone calls promptly and in an appropriate manner.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Prioritized helping customers over completing other routine tasks in the store.
Identified potential shoplifters and alerted management.
Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Built relationships with customers to increase the likelihood of repeat business.
Education and Training
Expected in 2002GED | Moultrie Technical College, Moultrie, GAGPA:
Accomplishments
Recognized as Employee of the month for outstanding performance and team contributions. July 2021
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