Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Enthusiastic Accounts Payables / Receivables Clerk eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of General Account and training in identifying Suspense account fallouts. Motivated to learn, grow and excel in Finance and accounting industry
Skills
PeopleSoft expert
MS Office
Problem resolution
Cost accounting
Resolving Errors
Account Reconciliations
Financial Reports
Balancing Accounts
Analytical Reasoning
Year-End Close
Vendor Invoice Processing
Bill Payment
Work History
Accounts Payables /Accounts Receivable Clerk, 01/2019 to Current Hut American – Tulsa, OK,
Analyzing customers payment historical information, data and information to determine necessary steps and method to proceed with final bill request.
Utilize Payment Hub, Marvro, ACSS, I-Vision, Data Share, TDS, Coffee to accurately research and define customers final bill account to determine validity of refund request.
Applied proper payment source an methods to ensure accuracy of payment or denial applying appropriate notes and remarks to keep records organized and easily searchable.
Researched Customers account information to identify payments credits processing efficiently based on method of payment or to determining if payment was actually made and processing payment request according to research findings
Processed daily 60 - 80 assigned customers final bill request
Collected $ for all COD orders in payments for completed deliveries and services daily.
Fostered positive working relationships with customers by responding to questions and concerns.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for over 10 - 15 deliveries.
Recorded each delivery using proper paperwork before leaving warehouse.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Interpreted maps and followed written and verbal directions.
Followed all company policies and procedures during shift.
Reported customer questions, issues and complaints to management.
Drove company truck for local and intra-state pick-ups and deliveries.
Informed customers of discounts, special offers and programs to enhance customer experience.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Submitted receipts and money received from deliveries at end of each shift.
Verified vehicle inspection stickers and registrations were current.
Handled customer concerns and issues effectively by reporting to management.
Completed all necessary paperwork using neat and legible handwriting.
Maintained clean and orderly appearance while on shift.
Operated vehicle safely in highly congested areas with no traffic violations.
Safely and punctually delivered auto parts to local automobile stores from large distributor.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Maintained consistent on-time delivery record with 98% of all orders arriving ahead of schedule.
Successfully avoided time delivery delays by carefully planning best routes.
Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Collected COD payments to completed deliveries and services daily.
HR Payroll Consultant, 02/2006 to 09/2010 Transdevna – Roseland, NJ,
Adjusted employee tax status along with information regarding withholding.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Independently maintained 100% accuracy in transferring correct data from payroll spreadsheets into back end payroll system.
Managed payroll data entry and processing for 600 - 800 employees to comply with predetermined company guidelines.
Calculated payroll deductions by accurately using Peoplesoft 8.9 and processed payroll to meet preset requirements.
Processed payrolls on both weekly hourly and Bi-weekly hourly basis for more than 600 - 800 employees nationally.
Updated employee files with new details such as changes in address or salary levels.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Handled incoming calls per Remedy tracking system to address customer inquiries and concerns.
Resolved 98% problems, improved operations and provided exceptional client support.
Worked with Internal customers to understand needs and provide real time service.
Maintained excellent attendance record, consistently arriving to work on time.
Improved employee satisfaction by 90% by training 10% other employees in correct payroll handling.
Payroll Administrator, 10/1987 to 02/2006 Lockheed Martin – City, STATE,
Processed payroll garnishments such as tax liens and child support.
Submitted Peoplesoft generated reports on payroll activities.
Collaborated with human resources personnel to accurately and efficiently track leave time.
Oversaw day-to-day processing of payroll for 600 - 800 employees, including review of timesheets and computing pay in accordance with FLSA.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
Employed STARS Time reporting systems and Peoplesoft 8.9 to effectively resolve payroll discrepancies.
Managed payroll for organization of personnel.
Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
Managed payroll data entry and processing for600 - 800+ employees to comply with predetermined company guidelines.
Calculated payroll deductions by accurately using Peoplesoft 8.9 and processed payroll to meet preset requirements.
Balanced and submitted bankruptcy report and child support for check disbursement.
Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
Supported payroll supervisor in all departmental payroll operations by assisting with new hire approvals, contract changes, termination actions, verification of general ledger (GL) account numbers, updating accruals and entering termination dates.
Processed various garnishments, including child support, bankruptcies and tax levies.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Assisted accounting managers with both internal and external audits relating to processing of payroll.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Pulled internal reports as requested (salaries, bonuses, hours worked).
Documented and processed all garnishments for bankruptcies, student loans and child support orders.
Reviewed time records for 600 - 800+ employees to verify accuracy of information.
Managed and remained up-to-date on multi-state sales and use tax filings and set up new states as needed.
Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
Maintained consistent knowledge of multi-state and local tax regulations.
Compiled and analyzed financial information to prepare entries to accounts such as general ledger accounts documenting business transactions.
Education
Bachelor of Science: Business Administration, Expected in 12/2004 Florida Southern College - Lakeland, FL GPA:
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