Accounts Payable Specialist resume example

Administrative Assistant

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Maintained staff directory and company policy handbook for human resources department.

Accounts Payable

• Audit monthly credit card statements
• Prepared vendor invoices and processed incoming payments.
• Maintained good working relationships with vendors and resolved disputes.
• Maintained payable shared email inbox and digitized invoices for processing.
• Managed and responded to correspondence and inquiries from customers and vendors.

Human Resources

• Implemented new accounting processes to decrease spending and work flow downtime.
• Filed paperwork, sorted and delivered mail, and maintained office organization.
• Organized new employee orientation schedules for new hires.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Set up orientations and initial training for new employees.
• Processed documentation for employee actions such as new hires, grievance resolutions and terminations.

Inbound Call Center for Shutterfly and Blue Cross Blue Shield

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services and company information.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Delivered prompt service to prioritize customer needs.
• Met customer call guidelines for service levels, handle time and productivity.

• Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
• Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
• Stocked shelves, racks, and cases with new or transferred merchandise.
• Greeted customers and directed to requested products.
• Stocked designated items on shelves, end caps and displays.
• Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.