Well-organized Office manager experienced in multitasking to manage diverse accounting requirements in an efficient manner. Successful in task prioritization, audit support and payroll administration. Familiar with operating on demanding schedules and maintaining financial controls with little oversight. Switchboard operator and customer care relations.
Skills
Switchboard Operator
Client Care relations
Payment processing
Petty cash management
Invoicing and billing
Accounts payable
Vendor relationships
Experience
Office Manager, 08/2012 - Current Rigetti Computing – Berkeley, CA,
Reconciled monthly statements and transactions to keep records accurate and current.
Assisted with month-end and year-end closings to support accounting system accuracy.
Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
Liaised with vendors and customers to confirm information and address client issues.
Prepared weekly payroll for team of hourly employees.
Tracked income and expenses for business using.
Completed day-to-day financial transactions.
Handled high-volume invoice processing for 4 dealership.
Processed incoming payments, confirming information to maintain accuracy on statements.
Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
Client Care Administrator, 04/2010 - 04/2012 Arkansas Urology – Little Rock, AR,
Assessed customer needs and made a resolution.
Processed customer account changes and vehicle information.
Mentored junior team members and trained new staff.
Contacted customers about potential services needed on their vehicles and about the past experiences with us.
Delivered service and support to each customer by personally delivering their loaner cars to their home or place of work.
Consulted with customers to determine best methods to resolve service issues.
Liaised between customers and service advisors to expedite service and meet customer demands.
Performed store opening duties, including filling up coffee station and ordering breakfast buffet for customers.
Answered inbound calls and directed to designated individuals or departments.
Replenished shelves to maintain adequate merchandise levels.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Executive Assistant, 10/2007 - 04/2010 Martin Flyer Jewelry LLC – City, STATE,
Planned and executed corporate meetings, lunches and special events for groups+ employees.
Liaised between Salesman and clients regarding client accounts and new business.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Handled and distributed all incoming and outgoing mail for 5-member executive team.
Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Entered customer information and updates in database system to track leads, interactions and relationships.
Oversaw special event calendars for Jewelry conventions in Basel, Switzerland. Las Vegas, Nevada and Javitz Centre, NY.
Restocked office and break room supplies to maximize team productivity and placed orders when needed.
Education and Training
Nutritionist/ Licensed Health Coach: Nutrition/ Health, Expected in 07/2021 - Institute For Integrative Nutrition - Manhattan, NY, GPA:
High School Diploma: , Expected in 12/2001 - Parkhill Secondary High School - Durban, South Africa, GPA:
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