Accounts Payable Specialist Resume Example

Possessed thorough knowledge, understanding, and competence of DOT/FMCSA regulations and requirements and ensure company compliance to these regulations.

• Reviewed FMCSA carrier status and Safety Management System (SMS) status through FMCSA login on a daily basis.
• Reviewed and track driver citations. Developed corrective actions for each citation and document. Challenged inaccurate citations through Data Qs or issue disciplinary actions to drivers.
• Oversaw FMCSA accounts and update them with current data and information.
•  Took lead role during DOT compliance audits.
• Monitored and managed Hours of Service compliance.
• Communicated with drivers to manage logs and correct logging issues.
• Accurately managed the FleetOne Fuel database to include activating and deactivating drivers and vehicles, issuing fuel cards.
• Verified driver compliance, checked PSP score.
• Managed, coordinated and documented the company's DOT drug testing program.
• Administered pre-employment, random, post incident, and return to duty testing.
•  Worked hand in hand with the drug testing consortium to ensure compliance with DOT regulations. - Coordinated post incident drug screens in case of an accident.
•  Managed asset compliance to DOT annual safety inspections and maintained asset maintenance records. Tracked asset inspection dates, coordinated the servicing of assets that needed annual inspections, worked with drivers and company managers to schedule inspections, and maintained documentation of inspection records.
• Ensured company assets are registered and licensed.
•  Managed compliance for company assets to International Registration Plan (IRP) requirements.
• Managed compliance for company assets to International Fuel Tax Agreement (IFTA) requirements.
•  Responsible for driver safety programs that included:  Evaluated, change, update safety orientation component of driver intake process.
•  Performed in-cab safety audits and record of road tests for new drivers.
• Developed and conducted weekly training program for drivers. Training will include required annual training topics, review of current safety performance, incident evaluation, and incident prevention. Track and record attendance.
• Conducted and document field Performance Elite safety audits on a daily basis. Worked with drivers to improve their safety habits and eliminate incidents. Encouraged safe work practices at all times and address safety issues immediately.
• Verify that driver files contain all required DOT information.
• Responded to safety incidents in the field. - Act as the on-site manager for Performance Transport. - Notified emergency response immediately as required.
• Conducted initial investigation of incidents documenting the incident with photos, drawings, testimony from participants and witnesses.
• Coordinated with dispatch, law enforcement, and emergency response to resolve issues.
• Coordinated post incident cleanup efforts with towing companies and environmental remediation as required.
• Filed post incident reports as required with DOT, OSHA, EPA, Customers, and insurance companies.
•  Created working relationships with fracking company engineers and safety managers. Attended meetings as required and work to improve site safety environment.
• Updated daily, monthly, quarterly and annual safety metrics and reports Pas well as OSHA 300 and 300A.
• Completed other duties as assigned Qualifications:
•  Understand driver safety.
• Have experience with responding to accident or incident sites
• Possessed a comprehensive understanding of FMCSA/DOT regulations and standards
• Excellent communicator, problem solver, and clear thinker under stressful conditions. - Must be extremely organized to keep track of the required training, audits, and inspections.
• Delivered exceptional customer service to individuals who contacted the company's call center for support and assistance.
• Informed the company about equipment breakdowns and provided updates on the completion of work orders on trucks and trailers. 
• Provided safety training and development services for new and existing drivers.
• Handled incoming calls and emails from customers regarding issues with deliveries.
• Scheduled and dispatched drivers to locations in all 48 states.
• Worked closely with customers to effectively resolve issues and complaints.
• Communicated with customers to ensure that delivery expectations were met.
• Reviewed paperwork and contracts prior to dispatching crew members to ensure accuracy and understanding of all details.
• Established long-term customer relationships through prompt and courteous service.
• Estimated weights, heights and centers of balance to make precise placements.
• Ordered overweight/oversized permits for loads.
• Maintained accurate stock records and schedules.
• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.

• Listened to, understood and clarified guest concerns and issues.
• Provided friendly and attentive service.
• Operated and sanitized all equipment in a safe and proper manner.
• Pleasantly greeted guests and offered to take drink orders while they familiarized themselves with the menu.
• Seated guests by pulling out chairs, placing clean and current menus in front of guests and recording accurate drink orders.
• Reported accidents, injuries or unsafe work conditions to manager.
• Set dining tables according to type of event and service standards.
• Stocked and maintained cleanliness of stations.
• Maintained complete knowledge of restaurant menu, including daily specials.
• Resolved guest complaints quickly and efficiently.
• Assisted guests with finding items.
• Assisted co-workers whenever possible.
• Updated daily logs, computer tracking systems and other relevant documentation.
• Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.