Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Operations Manager and Accounts Payable Specialist with 20+ years' experience in business administration, accounting and bookkeeping. Committed to maximizing profits through process improvements. Strategic in managing staff, generating revenue and superior customer and vendor relationship building. Expert knowledge of knowledge of key accounting programs including QuickBooks, MS Excel and Acrobat.

  • QuickBooks ProAdvisor Certified
  • MS Excel Expert
  • Financial Statements
  • Account Reconciliation
  • Accounts Payable And Accounts Receivable
  • Payroll Processing
  • Sales and Liability Tax Processing
  • Operational Improvement
  • Vendor Relationship Management
01/2020 to Current Accounts Payable Specialist Advantest America Corporation | Austin, TX,

Oversee Accounts Payable activities in high-volume and fast paced company, processing over 3,000 invoices monthly.

  • Championed timely and accurate processing of invoices, packing slips, statements, operating expenses and 750+ employee fuel and tool purchases.
  • Recognize and implement operational process improvements, increasing efficiency and shortening payment processing cycles from 28 to 24 days. Eliminated missed discounts and late fee, adding 2% margins monthly.
  • Achieve 98% accounting accuracy while processing $500k worth of monthly payments for 75+ vendors.
  • Demonstrate attention to detail while performing complicated three-way match system for over 200 transactions daily, including invoices, employee purchases and operating expenses.
  • Generated completeness and accuracy while maintaining 98% error free record. Adhere to strict guidelines requiring four manager approvals prior to finalizing payments.
02/1998 to 12/2019 Operations Manager Contech Engineered Solutions | Denver, CO,

Founded and Developed technology and service company from startup to generate steady sales increase annually by building credibility and establishing strong customer base. Achieved gross sales of $25+ million over 23 years as owner.

  • Administered day to day business operations including accounting, office administration and revenue generation. Establish 1200% sales growth within first 4 years of operation.
  • Led and manager team of 5 employees, including recruiting, hiring and training of policies and procedures.
  • Pioneered first e-commerce cash register website, increasing gross revenues by $1 million annually.
  • Negotiate with efficient suppliers and shippers, maintain positive relationships, resulting in 7% competitive cost advantage.
  • Spearheaded automation of key processes including automatic order importing and inventory management; Improved efficiency by 18% and increased order output by 1 to 2 days.
  • Mastermind development of remote support and troubleshooting solutions, cutting 90% labor and travel costs along with shorter service times.

Full Cycle Bookkeeper

Administer in house Accounting and Bookkeeping activities including payroll, accounts receivable, order entry, inventory management, banking, accounts payable and general ledger.

  • Maximized profits by controlling payroll expenses, product, and shipping costs. Profit margins consistently maximized at over 40% yearly.
  • Launch internal processing for payroll, state / federal tax filing, periodic reporting and forms - saving $600 per month.
  • Maintain Account Payable for over 35 vendors, manage supplier relations; oversee effective processing of invoices, Purchase Orders, credits, and payments.
  • Performed monthly reconciliation of all bank and credit accounts, including reconciliation of deposits with accounts receivable.
  • Established QuickBooks Enterprise and Online systems for internal accounting and payroll processing, results saved $30K professional fees annually.
  • Spearheaded paperless document management systems to improve work flow efficiencies, saving admin staff average of 2 hours per day.
05/2000 to 08/2013 IT Support Technician Axos Bank | Milwaukee, WI,
  • Achieved prompt and correct hardware and software support for over 450 call center agents.
  • Organized and performed routine and urgent repairs to maintain 24 hour availability of 125 agent workstations.
  • Awarded by superiors for providing 100% on call availability; 13 years of failure free coverage while on 24/7/365 emergency call.
  • Analyzed 150 weekly user-generated trouble tickets and performed effective resolution procedures.
Expected in Bachelor of Science | Economics And Business South Dakota State University, Brookings, SD GPA:
Certifications & Awards

QuickBooks Online ProAdvisor Certification

Intuit, Inc. | 05/2019

“Top SAM4s Cash Register Sales” Award

Cash Register Sales, Inc. | 12 Consecutive Years

  • Recognition as top cash register distributor for total units sold
  • Awarded for maintaining highest customer satisfaction ratings

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  • Bachelor of Science

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