accounts payable clerk resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Accurate Payroll Clerk offering 1.5 years of experience in maintaining payroll information & 1.5 years of experience in online invoicing. Very hardworking and detail-oriented individual with talents in determining payroll liabilities and resolving payroll issues. Knowledge in data entry and mathematic skills.
Skills
- Employee File Maintenance
- Typing and 10-Key Entry
- Organization and Prioritization
- Logical and Reasonable
- Clerical Support
- Critical Thinking
- Customer Service
- Employee Training
- Attention to Detail
- Dependable and Adaptable
- Inbound Phone Call Handling
- Managing Office Supply Inventory
- Travel Coordination
- QuickBooks Knowledge
Education
Cisco Junior College Abilene, TX, Expected in 05/2022 ā ā Associate of Science : Accounting And Finance - :
Wylie High School Abilene, TX Expected in 05/XXX2 ā ā High School Diploma : - :
Work History
Bering Straits Native Corporation - Office Administrator
, , Benbrook, Texas 03/2022 - Current
, , Benbrook, Texas 03/2022 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Created quotes, sales orders and invoices on quickbooks,
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Delivered clerical support by handling range of routine and special requirements.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Booked flights, car rentals and hotel accommodations for business travel.
- Assisted upper management by coordinating travel plans.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
Briggs Equipment, Inc. - Benefits Administrator
, , 09/2021 - 02/2022
, , 09/2021 - 02/2022
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Located providers for employee medical, dental and life.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Provided ongoing guest service.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Handled inbound customer chat conversations from various websites.
- Worked closely with each customer to carefully resolve issues within timely fashion.
- Documented all customer information accurately in computer system, providing dated notes for future reference.
Alameda Health System - Accounts Payable Clerk
, , 05/2021 - 08/2021
, , 05/2021 - 08/2021
- Matched purchase orders to invoices and logged invoices into computer.
- Reviewed each invoice and requisitions for payment approval.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Verified vendor accounts.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Aaa Of Southern California - Payroll Administrator
, , 06/XXX8 - 12/XXX9
, , 06/XXX8 - 12/XXX9
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Led payroll for 2 locations (Abilene & Noble, OK).
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Oversaw day-to-day processing of payroll for 120 employees, including review of timesheets and computing pay in accordance with FLSA.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Responded to HR staff and employees regarding payroll matters.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Carried out day-day-day duties accurately and efficiently.
Travel Leaders - Invoicing Clerk / Receptionist
, , 01/XXX7 - 06/XXX8
, , 01/XXX7 - 06/XXX8
- Prepared and mailed invoices to customers.
- Cross-checked purchase order, receiving report and invoice to validate invoice accuracy before payment.
- Executed billing tasks and recorded information in company databases.
- Created improved filing system to maintain secure client data.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Responded to inquiries from callers seeking information.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Interacted with customers by phone, email or in-person to provide information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Company Name - Travel Agent
, , 06/XXX5 - 01/XXX7
, , 06/XXX5 - 01/XXX7
- Arranged hotel accommodations, cars or drivers and all related documentation.
- Booked almost $75,000 in sales the first year.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
- Researched cruises, airfare options and siteseeing options to best meet client expectations.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
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Resume Overview
School Attended
- Cisco Junior College
- Wylie High School
Job Titles Held:
- Office Administrator
- Benefits Administrator
- Accounts Payable Clerk
- Payroll Administrator
- Invoicing Clerk / Receptionist
- Travel Agent
Degrees
- Associate of Science
- High School Diploma
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
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